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Hotel Sofia

2.5 star property

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Photo gallery for Hotel Sofia

Free daily continental breakfast - Hotel Sofia (Puebla)
Front of property - evening/night - Hotel Sofia (Puebla)
Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets - Hotel Sofia (Puebla)
Interior detail - Hotel Sofia (Puebla)
Lobby lounge - Hotel Sofia (Puebla)
Located close to Zócalo de Puebla, Hotel Sofia provides free continental breakfast, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Puebla, Hotel Sofia is in the historical district. Great Pyramid of Cholula and Rosario Chapel are local landmarks, and the area's natural beauty can be seen at La Malinche National Park and Parque Benito Juárez. Africam Safari and National Museum of Mexican Railroads are also worth visiting. Visit our Puebla travel guide
Map
3 Poniente no 319, Col Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla
    Zócalo de Puebla
    5 min walk - 0.3 miles
  • Puebla Cathedral
    Puebla Cathedral
    7 min walk - 0.4 miles
  • Rosario Chapel
    Rosario Chapel
    7 min walk - 0.4 miles
  • Santo Domingo Church
    Santo Domingo Church
    8 min walk - 0.5 miles
  • Puebla Convention Center
    15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    19 min walk
  • Puebla Intl. Airport (PBC)
    43 min drive

Restaurants

  • Tacos Tony
    2 min walk
  • Antojitos Tomy
    3 min walk
  • Fonda de Santa Clara
    1 min walk
  • El Gato De Oro
    3 min walk
  • El Corona
    2 min walk

About this property

Hotel Sofia

Hotel near Zócalo de Puebla
You can look forward to free continental breakfast, a terrace, and a coffee shop/cafe at Hotel Sofia. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Concierge services, meeting rooms, and luggage storage
  • Tour/ticket assistance, an elevator, and a 24-hour front desk
Room features
All guestrooms at Hotel Sofia boast comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Sofia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sofia?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Sofia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sofia located?

Located in Puebla Historic Center, this hotel is within a 5-minute walk of Bello Museum and Zócalo de Puebla. Palafoxiana Library and Rosario Chapel are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sofia Reviews

8.2

Very Good

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 283 out of 593 reviews
Rating 8 - Good. 172 out of 593 reviews
Rating 6 - Okay. 75 out of 593 reviews
Rating 4 - Poor. 33 out of 593 reviews
Rating 2 - Terrible. 30 out of 593 reviews

Reviews

Verified

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

judy

Liked: Cleanliness, staff & service
I have travelled a lot and I have owned my own bed and breakfast. The friendliness of the check in staff was truly outstanding.
Stayed 1 night in Jan 2026
Verified

8/10 Good

VICTOR

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SEE YUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, and very confortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ARNALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Professional and courteous staff. The hotel needs an update but is comfortable and clean. Very safe and convenient to downtown area.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
The location is perfect. Well maintained. The free breakfast was nice but very small.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Close to center, very good for the price
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Vanessa

Liked: Cleanliness, staff & service, amenities
It’s an open concept hotel. You can look down the balcony to the reception area. My family and I didn’t sleep at all. The noise from the reception echoes to the rooms and the doors are glass. Not soundproof. It was a sleepless night.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Appartment good but the issue was the air conditioner. I was not giving the remote i was giving the condition to drop my.ID before the remote is given to me .This was weired and strang to me .Even when i accepted that they take the copy of it they refused .I had tobstay in the room without using air conditioner which should be part of the payment i made as a right .I can only stay at the apartment if the air conditioner remote is giving to me before lodging .I mentioned my concern to the reception before checkong out the following day but every other thing is fine
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and clean rooms
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, amenities
todo excelente
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Frida

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was ok, but the service was terrible.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gerson

Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay again with you guys !
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arturo

Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jesus Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Abner yair

E
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Although it has a great location it has been one of the worst experiences ever seen at a hotel. It was extremely hot with no air conditioning and on top of that the beds were extremely hard and very uncomfortable to sleep on. The breakfast was only a piece of bread and coffee. I really expected more based on what they offered me on the pictures at first.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Lupita

Disliked: Staff & service
.
Stayed 2 nights in Nov 2024