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Hotel Sofia

Property class: 2.5

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Photo gallery for Hotel Sofia

An outdoor seating area with wicker furniture, a table with breakfast items, and a view of a red and white building in the background. - Hotel Sofia (Puebla)
A multi-level interior with a staircase, two balconies, and a patterned floor. - Hotel Sofia (Puebla)
A modern hotel room with a large bed, two bedside tables with lamps, a small desk, and a window with curtains. - Hotel Sofia (Puebla)
A lobby with a high ceiling, a central seating area with a sofa and chairs, a patterned floor, and a large painting on the wall. - Hotel Sofia (Puebla)
A corridor with a wooden railing, white walls, and patterned floor tiles. - Hotel Sofia (Puebla)
Near Zócalo de Puebla and Puebla Cathedral, Hotel Sofia provides free continental breakfast, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

A bedroom with a large bed, a standing fan, a nightstand with a phone, and a wall-mounted light.

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

A bedroom with a large bed, a nightstand, a wall-mounted lamp, and a framed picture on the wall.

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

A modern bedroom with a bed, bedside table, and a TV mounted on the wall.

Double Room

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Puebla, Hotel Sofia is in the historical district. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
Map
3 Poniente no 319, Col Centro, Puebla, PUE, 72000

What's nearby

  • A street lined with colorful buildings, outdoor cafes, and flags.
    Zócalo de Puebla
    5 min walk - 0.3 miles
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    7 min walk - 0.4 miles
  • A collection of colorful ceramic plates with intricate designs and text.
    Los Sapos Bazaar
    10 min walk - 0.6 miles
  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    12 min walk - 0.7 miles
  • Puebla Convention Center
    15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    19 min walk
  • Puebla Intl. Airport (PBC)
    43 min drive

Restaurants

  • Antojitos Tomy
    3 min walk
  • Tacos Tony
    2 min walk
  • La Pasita 2
    3 min walk
  • Fonda de Santa Clara
    1 min walk
  • OCHO30.4
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Sofia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sofia?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Sofia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sofia located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Profetica and Palafoxiana Library are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sofia Reviews

8.2

Very Good

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 322 out of 664 reviews
Rating 8 - Good. 181 out of 664 reviews
Rating 6 - Okay. 90 out of 664 reviews
Rating 4 - Poor. 38 out of 664 reviews
Rating 2 - Terrible. 33 out of 664 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but very nice. Breakfast can be improved
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
I have travelled a lot and I have owned my own bed and breakfast. The friendliness of the check in staff was truly outstanding.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, and very confortable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Professional and courteous staff. The hotel needs an update but is comfortable and clean. Very safe and convenient to downtown area.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
The location is perfect. Well maintained. The free breakfast was nice but very small.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Appartment good but the issue was the air conditioner. I was not giving the remote i was giving the condition to drop my.ID before the remote is given to me .This was weired and strang to me .Even when i accepted that they take the copy of it they refused .I had tobstay in the room without using air conditioner which should be part of the payment i made as a right .I can only stay at the apartment if the air conditioner remote is giving to me before lodging .I mentioned my concern to the reception before checkong out the following day but every other thing is fine
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms at hotel Sofia are very run-down; they do not receive proper maintenance.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and clean rooms
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay again with you guys !
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
todo excelente
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Yes, it was nice and clean.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only coffe and fruit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was ok, but the service was terrible.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Excelente
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kind and efficient staff, but the rooms and bathroom really need to be updated. Everything looks nicer on their pictures, but they don’t show what the rooms and the shower are really like. Although we saved some money and the location was great, we are not planning to go back to this hotel.
Stayed 16 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Mar 2025