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Hotel San Agustin

3.0 star property
Historic Puebla welcomes travelers with authentic dining, valet parking, and thoughtful amenities at this central hotel where comfort meets convenience.

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Photo gallery for Hotel San Agustin

Desk, free WiFi - Hotel San Agustin (Puebla)
Basic Room | Desk, free WiFi - Hotel San Agustin (Puebla)
Basic Quadruple Room | Desk, free WiFi - Hotel San Agustin (Puebla)
Terrace/patio - Hotel San Agustin (Puebla)
Front of property - Hotel San Agustin (Puebla)
Hotel San Agustin in Puebla Historic Center offers a coffee shop, dry cleaning, and regional cuisine at FONDA DE SAN AGUSTIN family restaurant. Enjoy valet parking, luggage storage, and attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room

Basic Room | Desk, free WiFi

Basic Room

7.4 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Desk, free WiFi

Basic Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Puebla Historic Center, a neighborhood in Puebla, is home to Hotel San Agustin. La Malinche National Park and Parque Benito Juárez reflect the area's natural beauty and area attractions include Africam Safari and Museo del Ferrocarril. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
Map
519 Avenida 3 Poniente, Puebla, Puebla, 72000

What's nearby

  • Zócalo de Puebla
    Zócalo de Puebla
    7 min walk - 0.4 miles
  • Puebla Cathedral
    Puebla Cathedral
    8 min walk - 0.5 miles
  • Santo Domingo Church
    Santo Domingo Church
    8 min walk - 0.5 miles
  • Los Sapos Bazaar
    Los Sapos Bazaar
    12 min walk - 0.7 miles
  • Puebla Convention Center
    17 min walk - 0.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    17 min walk
  • Puebla Intl. Airport (PBC)
    41 min drive

Restaurants

  • El Gato De Oro
    2 min walk
  • El Corona
    3 min walk
  • OCHO30.4
    2 min walk
  • Restaurant Puebla
    1 min drive
  • Fonda La Mexicana
    2 min walk

About this property

Hotel San Agustin

Hotel near Zócalo de Puebla
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Hotel San Agustin. Be sure to enjoy a meal at FONDA DE SAN AGUSTIN, the on-site family restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and concierge services
  • Tour/ticket assistance, luggage storage, and coffee/tea in the lobby
Room features
All guestrooms at Hotel San Agustin have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Restaurant dining guides, guidebooks, and local maps
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 99 for adults and MXN 40 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • FONDA DE SAN AGUSTIN

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 99 for adults, and MXN 40 to 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Hotel San Agustin Hotel
Hotel San Agustin Puebla
Hotel San Agustin Hotel Puebla

Frequently asked questions

Is Hotel San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel San Agustin?

Check-in start time: noon; Check-in end time: 7:00 PM.

What time is check-out at Hotel San Agustin?

Check-out is at 1:00 PM.

Where is Hotel San Agustin located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Plaza de Revolución and Zócalo de Puebla. Museum of the Mexican Army and Air Force and Uriarte Talavera are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 17 minutes by foot.

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Reviews

Hotel San Agustin Reviews

7.8

Good

8.0

Cleanliness

7.8

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 156 reviews
Rating 8 - Good. 33 out of 156 reviews
Rating 6 - Okay. 31 out of 156 reviews
Rating 4 - Poor. 15 out of 156 reviews
Rating 2 - Terrible. 10 out of 156 reviews

Reviews

Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. lots of dining options available just outside the hotel. the lady cleaner is very nice and attentive. I get to a super clean and organized room everyday after a long day of touristing.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities
Room was small but clean and it had everything it needed. Wifi was slow or spotty. Staff delightful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

roderick

Very clean, close to everything, super nice staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In like
Stayed 1 night in Jan 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected, except no hot water sometimes.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ahuitzol

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2024
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Regaderas Luz exterior molesta por las noches
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel en buenas condiciones, céntrico, con personal muy amable en todo momento.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve leyendo muchas reseñas negativas en Maps y por ello tenía un poco de miedo al momento de reservar, pero puedo decir que es todo lo contrario, si bien el hotel sí es un poco viejito, por el precio tampoco puedes pedir mucho. Las habitaciones están limpias, hay agua caliente y toallas limpias. El personal de recepción en todo momento fue muy amable, el elevador funciona bastante bien y se ve reciente. Realmente por lo que pagué, no puedo pedir más, sin duda volvería.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Jesus Alberto

Disliked: Amenities
Solo nos hospedamos por dos noches pero desgraciadamente La primer noche fue terrible ya que hubo huéspedes que hicieron mucho escándalo llegando a las altas horas de la madrugada gritando y al parecer iban en estado de ebriedad por lo que nosotros le llamamos al recepción para que de favor pudiera hablar con ellos ya que nosotros íbamos en plan de descanso y al parecer no fue así mala experiencia para ser mi primer vez
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Hay tiendas cerca, a unos minutos del centro, super comodo.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria Teresa

Liked: Staff & service, property conditions & facilities
las habitaciones son pequeñas pero comodas, han mejorado mucho
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy confortable
Stayed 1 night in Mar 2026
Verified

8/10 Good

miguel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La estancia cumplió con lo que buscaba
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

romualdo

Liked: Cleanliness, property conditions & facilities
Muy bien servicio y buena ubicación
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

José Darihen

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y acogedor
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Bon service
Stayed 1 night in Jan 2026
Verified

6/10 Okay

D

Liked: Cleanliness
La atención de la persona de recepción no fue muy buena. No contaba con pago con tarjeta.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lizbet

Liked: Cleanliness, amenities
La habitación esta algo fria, el recepcionista no nos dio el wife, ni otras indicaciones, tampoco nos dieron sabanas
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Fernanda Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Está cerca del centro y hay varios restaurantes alrededor. El hotel es sencillo, tranquilo y ameno
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carlos Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamiento excelente y seguro ,habitaciónes limpias, ,céntrico ,,agua caliente muy buen hotel
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Alejandra

Disliked: Cleanliness, amenities, property conditions & facilities
Hice mi reserva y al llegar al hotel el recepcionista comento que no tenia habitaciones disponibles no respetaron mi reserva y solo se genero el cargo
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mabel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación está muy limpia
Stayed 1 night in Dec 2025