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Hotel San Agustin

3.0 star property
Historic Puebla welcomes travelers with authentic dining, valet parking, and thoughtful amenities at this central hotel where comfort meets convenience.

Choose dates to view prices

Photo gallery for Hotel San Agustin

A rustic stone building with a wooden door labeled "119 ATLIXO". - Hotel San Agustin (Puebla)
A red building with multiple windows and awnings, a sign reading "San Agustin," and a sign for "Honda." - Hotel San Agustin (Puebla)
A single bed with a purple and beige quilt, a wooden headboard, and a brick wall. - Hotel San Agustin (Puebla)
An outdoor patio with a round table, chairs, potted plants, and decorative lanterns. - Hotel San Agustin (Puebla)
A multi-story building with balconies, a tiled roof, and a clear sky. - Hotel San Agustin (Puebla)
Hotel San Agustin in Puebla Historic Center offers a coffee shop, dry cleaning, and regional cuisine at FONDA DE SAN AGUSTIN family restaurant. Enjoy valet parking, luggage storage, and attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room

A single bed with a purple and beige quilt, a wooden headboard, and a brick wall.

Basic Room

7.6 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Triple Room

A room with two beds, each with a purple and blue quilted bedspread.

Basic Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Quadruple Room

A room with two beds, each with a purple and blue quilt. There is a small table between the beds.

Basic Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Triple Room

A room with two beds, wooden flooring, brick wall, and a tiled ceiling.

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Puebla Historic Center, a neighborhood in Puebla, is home to Hotel San Agustin. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Museo del Ferrocarril and National Museum of Mexican Railroads are also worth visiting. Visit our Puebla travel guide
Map
519 Avenida 3 Poniente, Puebla, Puebla, 72000

What's nearby

  • A nighttime plaza with people sitting on benches, trees, and illuminated buildings.
    Zócalo de Puebla
    7 min walk - 0.4 miles
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    8 min walk - 0.5 miles
  • An ornate church interior with intricate gold decorations and a central altar.
    Rosario Chapel
    8 min walk - 0.5 miles
  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    13 min walk - 0.7 miles
  • Puebla Convention Center
    17 min walk - 0.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    17 min walk
  • Puebla Intl. Airport (PBC)
    41 min drive

Restaurants

  • OCHO30.4
    2 min walk
  • Fonda La Mexicana
    2 min walk
  • El Corona
    3 min walk
  • Restaurant Puebla
    1 min drive
  • El Gato De Oro
    2 min walk

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 99 for adults and MXN 40 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • FONDA DE SAN AGUSTIN

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 99 for adults, and MXN 40 to 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel San Agustin?

Check-in start time: noon; Check-in end time: 7:00 PM.

What time is check-out at Hotel San Agustin?

Check-out is at 1:00 PM.

Where is Hotel San Agustin located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Plaza de Revolución, Zócalo de Puebla, and Puebla Cathedral. Museum of the Mexican Army and Air Force and Uriarte Talavera are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Agustin Reviews

8.0

Very Good

8.0

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 104 out of 219 reviews
Rating 8 - Good. 47 out of 219 reviews
Rating 6 - Okay. 36 out of 219 reviews
Rating 4 - Poor. 19 out of 219 reviews
Rating 2 - Terrible. 13 out of 219 reviews

Reviews

Verified

10/10 Excellent

roderick

Very clean, close to everything, super nice staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. lots of dining options available just outside the hotel. the lady cleaner is very nice and attentive. I get to a super clean and organized room everyday after a long day of touristing.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities
Room was small but clean and it had everything it needed. Wifi was slow or spotty. Staff delightful.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given the hotel 5 starts but the room is very light at night. The door to the room has a glass panel and there is a light that stays on all night right outside. No curtain to block the light. Strange. Area's good, people there are nice, rooms are small, but everything works. For the price, it's good.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Maria Concepción

No me gusto
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In like
Stayed 1 night in Jan 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected, except no hot water sometimes.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel Alberto

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ahuitzol

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio lo recomiendo, estacionamiento y acceso viable
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo 10 de 10 Volvería al lugar
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Libertad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza total, buen sazón el el restaurante, hospedaje céntrico.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba acordé al precio
Stayed 1 night in Jun 2026
Verified

8/10 Good

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que es un lugar muy tranquilo y limpio. Además en la recepción Felix es muy amable.
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está limpio, en zona centro, muy buen acceso desde terminal CAPU, desayuno con descuento para huéspedes y buena atención por el personal. Sin embargo, las habitaciones no tienen wifi como en otros hoteles, y la mayoría (90%) son chicas, cerradas, sin ventilación (no aire acondicionado ni ventilador) y el televisor solo agarra canales de televisión abierta, no cable. Esa falta de de servicios no corresponde con el precio que piden por una noche.. y yo estuve dos.
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
3 Estrellas
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Azul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por el precio está súper bien
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuenta con estacionamiento y las habitaciones don muy cómodas, limpias y el lugar muy bien ubicado
Stayed 1 night in May 2026
Verified

2/10 Terrible

Jhoselin aranza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Viaje a Puebla por cuestiones de una cirugía llegue a las 4 de la madrugada yo solía hospedarme en el hotel sus anteriores empleados eran más amable , el recepcionista que me atendió en la madrugada me mal constató y no me aceptó mi reservación y fue muy grosero y me hizo caminar y buscar otro hotel a esas horas , ahora volví a viajar pensando que sería diferente el trato iba con mi esposo e igual nos negaron la habitación y mostré mi reserva y el recepcionista me dijo q le daban prioridad a los grupos q llegan y yo con mi herida reciente y le comenté y el señor se empezó a reír y no nos quiso dar la habitación, se me complicó horrible porque yo ya contaba con mi reservación tanto como la señora que es recepcionista pésima atención , unos groseros y así pierden clientes , el ambiente laboral ya no es el mismo en ese hotel están mal organizados y atienden pésimo
Stayed 1 night in May 2026
Verified

8/10 Good

Erick Cristobal

Liked: Cleanliness, staff & service
La verdad es muy bueno por el precio y la ubicación por la que tiene este hotel del centro.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Existe servicio de elevador y una fonda de comida la cual te hace descuento en desayuno..muy ricos. Se los recomiendo en su próximo viaje a puebla..además es un hotel económico, limpio y muy buen tratamiento de parte del personal.
Stayed 1 night in May 2026
Verified

6/10 Okay

JENIFFER

Disliked: Staff & service
El recibimiento estuvo bien, solo que mi error no fue notificar inmediatamente que la llave que me proporcionaron para abrir la habitación estaba en mal estado y tuve una mala experiencia con el Joven que me recibió en la noche que regrese, por no poder abrir y no me iba arriesgar a romper la llave, una persona muy grosera, que lejos de ayudar y solucionar me echo la culpa.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Diana Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Si tienen la oportunidad hospedarse aquí DESAPROVECHENLA, Ni por muy barato que estuviera me volvería a hospedar, No respetan el precio de la habitación que según no habían actualizado la aplicación, reserve un mes antes y que según en esa semana que me hospede se hizo el cambio de precio, aparte de que me querían cambiar de habitación a una más chiquita con mentiras de que no funciona el lavabo, lo único que quería era descansar y tuve que estar dando vueltas en recepción por SU error.
Stayed 3 nights in May 2026
Verified

8/10 Good

Stefany

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Todo estuvo bien, solo una cosa no fue de mi agrado en las almohadas encontré cabellos , tal vez solo le dan la vuelta a las fundas de las almohadas. Creo que deberían mejorar el hackeo de las camas
Stayed 1 night in May 2026
Verified

4/10 Poor

Oswaldo Orlando

Disliked: Staff & service, amenities, property conditions & facilities
En Expedia dice que el check in es alas 12, fue casi alas 2 dea tarde, no tiene abanico o aire acondicionado, la habitación para 1 persona está bien solo el problema fue el calor
Stayed 1 night in May 2026