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Hotel San Agustin

Property class: 3

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Photo gallery for Hotel San Agustin

A rustic stone building with a wooden door labeled "119 ATLIXO". - Hotel San Agustin (Puebla)
A single bed with a purple and beige quilt, a wooden headboard, and a brick wall. - Hotel San Agustin (Puebla)
An outdoor patio with a round table, chairs, potted plants, and decorative lanterns. - Hotel San Agustin (Puebla)
A multi-story building with balconies, a tiled roof, and a clear sky. - Hotel San Agustin (Puebla)
A red building with multiple windows and awnings, a sign reading "San Agustin," and a sign for "Honda." - Hotel San Agustin (Puebla)
Located close to Zócalo de Puebla, Hotel San Agustin provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at FONDA DE SAN AGUSTIN, the on-site family restaurant. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room

A single bed with a purple and beige quilt, a wooden headboard, and a brick wall.

Basic Room

7.8 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Triple Room

A room with two beds, each with a purple and blue quilted bedspread.

Basic Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Quadruple Room

A room with two beds, each with a purple and blue quilt. There is a small table between the beds.

Basic Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Triple Room

A room with two beds, wooden flooring, brick wall, and a tiled ceiling.

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Puebla Historic Center, a neighborhood in Puebla, is home to Hotel San Agustin. La Malinche National Park and Parque Benito Juárez reflect the area's natural beauty and area attractions include Africam Safari and Museo del Ferrocarril. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
Map
519 Avenida 3 Poniente, Puebla, Puebla, 72000

What's nearby

  • A nighttime plaza with people sitting on benches, trees, and illuminated buildings.
    Zócalo de Puebla
    7 min walk - 0.4 miles
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    8 min walk - 0.5 miles
  • An ornate church interior with high ceilings, golden decorations, and rows of pews.
    Santo Domingo Church
    10 min walk - 0.6 miles
  • A colorful street lined with potted plants and people walking.
    Los Sapos Bazaar
    12 min walk - 0.7 miles
  • Puebla Convention Center
    17 min walk - 0.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    17 min walk
  • Puebla Intl. Airport (PBC)
    41 min drive

Restaurants

  • El Mural de los Poblanos
    8 min walk
  • Restaurante Hotel Royalty
    8 min walk
  • Tortas Meche
    8 min walk
  • Comal Cocina de Antojo
    7 min walk
  • Nevados Don Hermilo
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 99 for adults and MXN 40 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • FONDA DE SAN AGUSTIN

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 99 for adults, and MXN 40 to 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel San Agustin?

Check-in start time: noon; Check-in end time: 7:00 PM.

What time is check-out at Hotel San Agustin?

Check-out is at 1:00 PM.

Where is Hotel San Agustin located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Plaza de Revolución and Zócalo de Puebla. Profetica and Museum of the Mexican Army and Air Force are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Agustin Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 119 out of 243 reviews
Rating 8 - Good. 53 out of 243 reviews
Rating 6 - Okay. 37 out of 243 reviews
Rating 4 - Poor. 20 out of 243 reviews
Rating 2 - Terrible. 14 out of 243 reviews

Reviews

Verified review

10/10 Excellent

roderick

Very clean, close to everything, super nice staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. lots of dining options available just outside the hotel. the lady cleaner is very nice and attentive. I get to a super clean and organized room everyday after a long day of touristing.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given the hotel 5 starts but the room is very light at night. The door to the room has a glass panel and there is a light that stays on all night right outside. No curtain to block the light. Strange. Area's good, people there are nice, rooms are small, but everything works. For the price, it's good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities
Room was small but clean and it had everything it needed. Wifi was slow or spotty. Staff delightful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

LUISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Miriam Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Maria Concepción

No me gusto
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In like
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected, except no hot water sometimes.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Daniel Alberto

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Ahuitzol

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Amairani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel ofrece buenas habitaciones el personal tal vez no es el mejor pero la verdad no tuve ningún problema, camas limpias baño toallas y nos fue muy bien, muchos se quejan de la luz pero solo pongan una camisa y listo, si no tuviera luz los pasillos igual se quejaría, si quieren un hotel para descansar y cuidar su auto este hotel es excelente 🌻
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Valentin

Liked: Cleanliness, staff & service, amenities
el restaurante para desayunar fue de lo mejor, los demás locales de comida abren más tarde. El hotel se encuentra a 4 cuadras del zócalo.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

María

Liked: Cleanliness, amenities, property conditions & facilities
El recepcionista que atiende en la noche no fue amable
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto, el único detalle que encontramos fue que el Wifi no agarraba, de ahí en fuera el lugar es perfecto, en relación al precio
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que venimos y la verdad es que por el precio es una gran, gran opción. Habitaciones limpias, agua caliente siempre, personal muy amable. Sin duda volvería a venir.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio en general, lo que sugiero es tener ventilador o aire acondicionado en la habitación ya que la ventana con la que cuenta no es suficiente
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Irais

Disliked: Staff & service, amenities, property conditions & facilities
La tv no funciona cuartos incómodos y personal del estacionamiento de la tarde noche pésima actitud
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Mariel

Disliked: Cleanliness, property conditions & facilities
Es muy barato por eso hay mucha gente que se hospeda pero no lo recomiendo. No cuentan con ventiladores es muy caliente la habitación y la regadera está encima del escusado lo divides con una cortina.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Moisés

buena atención
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio lo recomiendo, estacionamiento y acceso viable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo 10 de 10 Volvería al lugar
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Libertad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza total, buen sazón el el restaurante, hospedaje céntrico.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba acordé al precio
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que es un lugar muy tranquilo y limpio. Además en la recepción Felix es muy amable.
Stayed 3 nights in Jun 2026