See all properties

Hotel Royal Puebla

Property class: 2.5

Choose dates to view prices

Photo gallery for Hotel Royal Puebla

A white building with balconies and a clear blue sky. - Hotel Royal Puebla (Puebla)
A white building with a balcony and a palm tree in front. - Hotel Royal Puebla (Puebla)
A hallway with an arched doorway, a chandelier, and a sign indicating the building's name and inauguration date. - Hotel Royal Puebla (Puebla)
A gym with exercise equipment, mirrors, and a tree. - Hotel Royal Puebla (Puebla)
A hotel room with a bed, a dining table with chairs, a mirror, and a wardrobe. - Hotel Royal Puebla (Puebla)
A free daily manager's reception, shopping on site, and a garden are just a few of the amenities provided at Hotel Royal Puebla. The on-site restaurant, COREY´S KITCHEN, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with a bed, a wardrobe, and a television on the wall.

Deluxe Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room, Multiple Beds

A hotel room with three beds, each with patterned pillows, a wooden nightstand, and a tiled floor.

Standard Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Basic Triple Room, Multiple Beds (Plus)

A hotel room with three beds, a painting on the wall, and a ceiling light.

Basic Triple Room, Multiple Beds (Plus)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

A hotel room with a bed, a dining table with chairs, a mirror, and a wardrobe.

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds OR 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, each with patterned bedding and pillows, a black mat on the floor, and a white wall.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Single Room

A small, neatly arranged bedroom with a bed, a black door, and a white wall.

Standard Single Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

A bedroom with a bed, a dresser, a mirror, and a window with curtains.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two single beds, a wooden floor, and a window with curtains.

Standard Triple Room

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, each with patterned bedding and a wooden headboard.

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Basic Quadruple Room

A hotel room with three beds, a dining table, and a chair.

Basic Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, white bedding, a dark door, and a white wall.

Standard Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Studio Suite

A bedroom with a bed, white bedding, a dark door, and a white wall.

Premium Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard two doubles beds

A hotel room with two beds, each with a headboard, a bedside table with a lamp, and a wall-mounted light fixture.

Standard two doubles beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Plus 1 mat

A single bed with a wooden headboard, a bedside table, and a wall-mounted painting.

Plus 1 mat

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard King

A bedroom with a large bed, a window with curtains, and a ceiling light.

Standard King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Puebla, Hotel Royal Puebla is in the historical district and near a train station. Great Pyramid of Cholula and Uriarte Talavera are local landmarks, and travelers looking to shop may want to visit Galerías Serdán and Candy Street. Africam Safari and National Museum of Mexican Railroads are also worth visiting. Visit our Puebla travel guide
Map
Atilac San Felipe Hueyotlipan, Puebla, PUE, 72030

What's nearby

  • An aerial view of a city with a large open area surrounded by residential buildings and a prominent building with a red roof.
    Centro Expositor
    12 min drive - 3.1 miles
  • A nighttime plaza with people sitting on benches, trees, and illuminated buildings.
    Zócalo de Puebla
    21 min drive - 4.4 miles
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    25 min drive - 4.2 miles
  • Chapel of Santo Domingo
    8 min drive - 2.1 miles
  • Galerías Serdán
    9 min drive - 2.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    11 min drive
  • Puebla Intl. Airport (PBC)
    29 min drive

Restaurants

  • Tortas
    15 min walk
  • Sushimart
    4 min drive
  • El Borrego de Tulancingo
    20 min walk
  • McDonald's
    3 min drive
  • Tacos La Esquina
    2 min drive

Similar properties

A well-maintained courtyard with a palm tree, a play area, and neatly trimmed hedges.
Hotel Panamerican
Puebla
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
Hotel Panamerican
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 80 to 140 for adults and MXN 50 to 140 for children
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • COREY´S KITCHEN

Things to do

  • Billiards/pool table
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Baroque architecture
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 150.0 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 140 for adults, and MXN 50 to 140 for children
  • Pet deposit: MXN 150.0 per night
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 150 (subject to availability)
  • Late check-out fee: MXN 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Frequently asked questions

Is Hotel Royal Puebla pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 150.0 per night and a fee of MXN 200 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Royal Puebla?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 150 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Royal Puebla?

Check-out is at noon. Late check-out is available for MXN 150 (subject to availability).

Where is Hotel Royal Puebla located?

Situated in the historical district, this hotel is within 3 mi (5 km) of Galerías Serdán, Parque del Paseo de Los Gigantes, and Fuente de los Frailes. Cuexcomate Volcano and Museo del Ferrocarril are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Royal Puebla Reviews

7.8

Good

8.0

Cleanliness

7.6

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 68 out of 173 reviews
Rating 8 - Good. 53 out of 173 reviews
Rating 6 - Okay. 22 out of 173 reviews
Rating 4 - Poor. 14 out of 173 reviews
Rating 2 - Terrible. 16 out of 173 reviews

Reviews

Verified review

10/10 Excellent

Nallely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

homar b.

Disliked: Property conditions & facilities
it was a cold night and noise! a lot of people walking and talking thru the hallway and early morning working in the building.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Lizeth

Liked: Staff & service
Disliked: Amenities
bathroom was very small and no hot water available only warm. the walls were not sound proof could hear everything outside. food and convenience stores were around a 10 min walk
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Jorge Eduardo

Disliked: Amenities, property conditions & facilities
Las camas estaban muy cómodas, el hotel está ubicado cerca de la central. Pero desde que llegamos se nos cobro un extra, el baño de la habitación estaba en malas condiciones, ya que la puerta de la ducha estaba rota, la regadera estaba tapada y el foco fundido. El desayuno incluido, fue muy simple, solo era un sándwich y no habia espacio para sentarse. Por la noche escucho muchísimo ruido de los mismos huéspedes.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

vatrock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, céntrico, cómodo. Barato. Cumple lo que promete.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

JESUS

Disliked: Amenities
No tiene restaurante, ni tel en cuartos
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio, las camas muy cómodas y un excelente servicio.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Ivonne Alejandra

Disliked: Cleanliness, staff & service
Nada
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Camille Jean Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen precio
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in May 2026
Verified review

4/10 Poor

Marisol

Disliked: Amenities, property conditions & facilities
Nos tocó una habitación al balcón y se escucha mucho ruido, había cucarachitas
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación muy limpia muy tranquila excelente para descansar y con atención de lo más amable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay mucha señal en la televisión , no mucho que ver en la tele, sin embargo si hay internet en el teléfono
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Nora Gabriela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación con chinches sucio nada recomendable
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, no tiene elevador 😅
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Juan Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No se parece en nada a las fotos. Nos dieron cuartos que no eran, estaban sucios, el servicio pésimo.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Luis Antonio

Liked: Cleanliness
Disliked: Amenities
Desde que llegamos nos dieron una habitación diferente, menor a lo reservado, al hacer la observación nos dijeron que por lo que habíamos pagado no era la habitación reservada si no una más chica y con menos espacio. Nos quedamos sin nada de agua durante la mañana, el sanitario tenía fugas lo que hacía que todo el tiempo hubiera ruido en la habitación
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No lo se
Stayed 1 night in May 2026
Verified review

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Se acabó el agua y no me pude bañar
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me atendieron bien al momento de pagar y atentos cuando podría dejar cosas con ellos
Stayed 1 night in May 2026
Verified review

4/10 Poor

Jorge Arturo

Disliked: Staff & service, amenities, property conditions & facilities
Si, si
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ángel sarinel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Muy amables en todo momento
Stayed 2 nights in Apr 2026