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Hotel Puente Real

3.5 star property
Beaux Arts hotel with free breakfast connected to a shopping center in Puebla

Choose dates to view prices

Photo gallery for Hotel Puente Real

Terrace/patio
Interior entrance
Interior entrance
Family Room | 1 bedroom, premium bedding, in-room safe, desk
Staircase
Hotel Puente Real sits near the fascinating Cuexcomate Volcano, offering continental breakfast to fuel adventures. Guests appreciate the practical dry cleaning services, in-room WiFi connection, and access to both a gym for workouts and a business center for productivity needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Suite, 1 Queen Bed

Highlights

Free cribs/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
Hair dryer
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Family Suite, 2 Double Beds

Highlights

Separate dining area
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Premium bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Ensuite

Standard Room, 1 Queen Bed, Ensuite | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | 1 bedroom, premium bedding, in-room safe, desk

Luxury Studio Suite

Highlights

Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Jetted bathtub
Private bathroom
Hair dryer
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Designer toiletries
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150

What's nearby

  • Galerías Serdán - 7 min drive - 1.4 miles
  • Estrella de Puebla Observation Wheel - 14 min drive - 3.3 miles
  • Angelopolis Commercial Center - 14 min drive - 3.1 miles
  • Puebla Cathedral - 17 min drive - 3.7 miles
  • Great Pyramid of Cholula - 19 min drive - 4.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 18 min drive
  • Puebla Intl. Airport (PBC) - 21 min drive

Restaurants

  • ‪Abasto Boutique - ‬19 min walk
  • ‪Tacos del Puente - ‬12 min walk
  • ‪Molotes David - ‬10 min walk
  • ‪Los 3 García - ‬12 min walk
  • ‪Taquería El Puente - ‬9 min walk

About this property

Hotel Puente Real

Hotel near Cuexcomate Volcano
Located close to Cruz del Sur Shopping Center and Estrella de Puebla Observation Wheel, Hotel Puente Real provides free continental breakfast, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • Express check-in, concierge services, and multilingual staff
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • A front-desk safe, a TV in the lobby, and a vending machine
Room features
All 60 rooms boast comforts such as premium bedding, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 31-inch flat-screen TVs with cable channels and DVD players
  • Daily housekeeping, desks, and phones

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,590 reviews
Holiday Inn Express Puebla by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puente Real Puebla
Puente Real Puebla
Puente Real Hotel Puebla
Hotel Puente Real Hotel
Hotel Puente Real Puebla
Hotel Puente Real Hotel Puebla

Frequently asked questions

Is Hotel Puente Real pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Puente Real?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Puente Real?

Check-out is at 1 PM.

Where is Hotel Puente Real located?

Situated near the airport, this hotel is 0.7 mi (1.2 km) from Cuexcomate Volcano and 1.4 mi (2.2 km) from Cruz del Sur Shopping Center. Estrella de Puebla Observation Wheel and FINSA are also within 6 mi (10 km).

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Hotel Puente Real Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 105 reviews
Rating 8 - Good. 29 out of 105 reviews
Rating 6 - Okay. 13 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 4 out of 105 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si hay tiendas y restaurantes cercano al hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

Martin Filiberto

Disliked: Cleanliness, staff & service
El principal inconveniente fue el baño, tenía mucho Moho en el azulejo, había zonas sin cubrir, no fue una experiencia agradable. No recomendaría el hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias 🙂
Stayed 1 night in Apr 2025

6/10 Okay

Diego

Disliked: Staff & service
Basico
Stayed 2 nights in Nov 2024

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024

2/10 Terrible

lee dong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024

8/10 Good

Eduardo

Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Disliked: Cleanliness
Las fotos son engañosas, la habitación promedio, y me hicieron pagar el desayuno extra!
Stayed 1 night in Dec 2023

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Recomiendo, excelente relación calidad-precio Camas muy confortables y buena regadera y agua caliente al instante
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Casi todo bien, pero...........mmm

La cuestión es que en otros hoteles de más estrellas incluso al mismo costo de este, nunca nos han cobrado por solicitar al día siguiente un juego de toallas para 2 personas, y el desayuno aunque estaba bien preparado algunas porciones eran minúsculas, por el mismo costo en otros hoteles hacen desayuno buffet
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La atención fue lo mejor

Normalmente me quedo en hoteles tipo los city exp, pero estaban llenos y este hotel resulto ser la opcion, es mas economico, mejor menu de desayuno y habitaciones mas amplias, quizas lo unico inconveniente es que no queda sobre la carretera , hay que adentrarse unos 10 minutos a la ciudad. mi viaje fue en familia y todos quedaron contentos
Stayed 1 night in Jul 2023

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort

sencillo pero funciona bien

Es un hotel básico, sencillo, pero sirve si tu estancia es corta.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 1 night in Sep 2022

8/10 Good

JOSÉ ARMANDO ROJAS DEL

Liked: Amenities, property conditions & facilities
habitaciones amplias agradables limpias ,suficiente para un par de noches el restaurant.en desayuno bien. Lo que no me gusto fueron las escaleras de acseso a las habitaciones en particular para adultos mayores
Stayed 1 night in May 2022

4/10 Poor

Irasema

Liked: Staff & service
Disliked: Property conditions & facilities
Hicieron fiesta en las habitaciones vomito en las escaleras ruido a todo volumen desde las 7 am y nadie les dijo nada . Una de las habitaciones se apagaba y quedaba sin luz. El olor del baño muy desagradable
Stayed 1 night in Apr 2022

10/10 Excellent

Gabriela Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, cuarto con lo necesario para un viaje como el mío. Tal vez poner más jabones y tener una maquina de bebidas para cuando ya cerró el restaurante bar.
Stayed 1 night in Mar 2022

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sin problemas el personal muy atento
Stayed 2 nights in Jun 2021

10/10 Excellent

Lizzet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia fin de semana

Cómodo y muy lindo solo el internet está horrible es lo único
Stayed 1 night in Oct 2020

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de paso

Se publica como un hotel familiar y es un hotel de paso
Stayed 1 night in Oct 2020

8/10 Good

Victor, Tlaxcala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio e instalaciones. Costo-beneficio bueno
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general cumple con las espectativas, excelente para pasar la noche
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIMPIO, BONITO, SEGURO, MUY AMABLES, HERMOSOS VENTANALES Y EL DISEÑO DE HABITACIONES EN DOS NIVELES, MUY COMODAS, LA PLANTA BAJA ES UNA SALA DE ESTAR Y LA HABITACION INDEPENDIENTE EN LA PARTE DE ARRIBA, IDEAL PARA VAJE DE NEGOCIOS, CUENTA CON MESA DE TRABAJO Y CONEXIONES USB INCLUIDAS
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar y condiciones es muy lindo, yo me hospedo ahí muy seguido, considero que el trato en recepción es muy malo, las chicas no son nada amables. Fuera de eso, todo bien.
Stayed 1 night in Nov 2019

8/10 Good

YENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen lugar

el lugar es amplio, las habitaciones limpias y cómodas. apto para descansar no vimos que tan cerca esta de las cosas saque solo llegamos a dormir
Stayed 1 night in Nov 2019

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