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Hotel Puente Real

Property class: 3.5

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Photo gallery for Hotel Puente Real

A modern building with a curved facade, multiple balconies, and a well-maintained garden with various plants and flowers. - Hotel Puente Real (Puebla)
A hotel room with a bed, a desk, a chair, a television, and a mirror. - Hotel Puente Real (Puebla)
A living room with a sofa, armchair, and a coffee table. There is a staircase with a plant on the landing. - Hotel Puente Real (Puebla)
A lobby with two patterned armchairs, a black coffee table, and a chandelier. - Hotel Puente Real (Puebla)
A corridor with a series of columns and a tiled floor. - Hotel Puente Real (Puebla)
Located close to Cuexcomate Volcano and Cruz del Sur Shopping Center, Hotel Puente Real provides free continental breakfast, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Suite, 1 Queen Bed

A hotel room with a large bed, a red headboard, a mirror, and a bathroom visible through an open door.

Standard Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Double Beds

A hotel room with two beds, each with a red headboard, white bedding, and a wooden floor.

Family Suite, 2 Double Beds

  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Ensuite

A hotel room with a large bed, a red accent wall, a wooden door, and a mirror.

Standard Room, 1 Queen Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror.

Luxury Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a wooden headboard, a telephone on the nightstand, and a patterned curtain.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite

A hotel room with two beds, a nightstand, a dresser, a mirror, and a framed picture on the wall.

Double Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout drapes

Single Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Puebla, Hotel Puente Real is connected to a shopping center. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center. Don't miss out on a visit to Estrella de Puebla Observation Wheel. Visit our Puebla travel guide
Map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150

What's nearby

  • A large Ferris wheel at night with illuminated spokes and a dark sky background.
    Estrella de Puebla Observation Wheel
    17 min drive - 4.2 miles
  • Ancient ruins with stepped terraces and a church on a hill.
    Great Pyramid of Cholula
    19 min drive - 5.6 miles
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    23 min drive - 4.2 miles
  • Cruz del Sur Shopping Center
    17 min walk - 0.9 miles
  • Cuexcomate Volcano
    8 min drive - 1.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    16 min drive
  • Puebla Intl. Airport (PBC)
    34 min drive

Restaurants

  • Elotes Esquites Pelonas Y Chalupas Karla
    13 min walk
  • Tacos Y Cemitas El Manuel
    6 min walk
  • Los Cristales del Sabor
    16 min walk
  • tacos don cuco
    11 min walk
  • Cemitas Cristy
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Puente Real pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Puente Real?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Puente Real?

Check-out is at 1 PM.

Where is Hotel Puente Real located?

Situated near the airport, this hotel is within 1 mi (2 km) of Cruz del Sur Shopping Center and Cuexcomate Volcano. Estrella de Puebla Observation Wheel and FINSA are also within 6 mi (10 km).

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Reviews

Hotel Puente Real Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 68 out of 126 reviews
Rating 8 - Good. 35 out of 126 reviews
Rating 6 - Okay. 13 out of 126 reviews
Rating 4 - Poor. 6 out of 126 reviews
Rating 2 - Terrible. 4 out of 126 reviews

Reviews

Verified review

2/10 Terrible

lee dong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy bonita y la cama muy comoda el baño muy limpio Todo ok El desayuno está rico
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Jees

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Marco Antonio

Liked: Cleanliness, amenities
está bien. Tal vez haga falta algún mantenimiento. El olor de la ropa de cama y la habitación, a pesar de no ser malo, es muy fuerte.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jimeson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy Bueno , solo hay que poner ventilador or aire en la habitaciones , es recomendable !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Costo beneficio adaptable, solo en el desayuno se podría extender el menú.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

norma

Liked: Cleanliness, staff & service, amenities
Muy bueno por el precio
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones muy amolias, excelente precio. Lo unico malo, nonhay ascensor.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, ordenado, buen servicio y atención
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Josefina

Todo bien, quizá solo la l
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, con estacionamiento y con desayuno incluido.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si hay tiendas y restaurantes cercano al hotel
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Martin Filiberto

Disliked: Cleanliness, staff & service
El principal inconveniente fue el baño, tenía mucho Moho en el azulejo, había zonas sin cubrir, no fue una experiencia agradable. No recomendaría el hotel.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias 🙂
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Diego

Disliked: Staff & service
Basico
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Eduardo

Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Laura

Disliked: Cleanliness
Las fotos son engañosas, la habitación promedio, y me hicieron pagar el desayuno extra!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Recomiendo, excelente relación calidad-precio Camas muy confortables y buena regadera y agua caliente al instante
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Casi todo bien, pero...........mmm

La cuestión es que en otros hoteles de más estrellas incluso al mismo costo de este, nunca nos han cobrado por solicitar al día siguiente un juego de toallas para 2 personas, y el desayuno aunque estaba bien preparado algunas porciones eran minúsculas, por el mismo costo en otros hoteles hacen desayuno buffet
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La atención fue lo mejor

Normalmente me quedo en hoteles tipo los city exp, pero estaban llenos y este hotel resulto ser la opcion, es mas economico, mejor menu de desayuno y habitaciones mas amplias, quizas lo unico inconveniente es que no queda sobre la carretera , hay que adentrarse unos 10 minutos a la ciudad. mi viaje fue en familia y todos quedaron contentos
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort

sencillo pero funciona bien

Es un hotel básico, sencillo, pero sirve si tu estancia es corta.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 1 night in Sep 2022
Verified review

8/10 Good

JOSÉ ARMANDO ROJAS DEL

Liked: Amenities, property conditions & facilities
habitaciones amplias agradables limpias ,suficiente para un par de noches el restaurant.en desayuno bien. Lo que no me gusto fueron las escaleras de acseso a las habitaciones en particular para adultos mayores
Stayed 1 night in May 2022