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Hotel Panamerican

3.0 star property
Travelers enjoy warm sunshine by the outdoor pool or find assistance at the 24-hour front desk, where staff help create memorable vacation moments

Choose dates to view prices

Photo gallery for Hotel Panamerican

Garden - Hotel Panamerican (Puebla)
Outdoor pool, sun loungers - Hotel Panamerican (Puebla)
Exterior - Hotel Panamerican (Puebla)
Family dining - Hotel Panamerican (Puebla)
Superior Room, 1 King Bed | Street view - Hotel Panamerican (Puebla)
Hotel Panamerican welcomes guests with gardens and playgrounds surrounding the property. The outdoor pool area features sun loungers where visitors relax at their own pace, while in-room WiFi keeps everyone connected during their stay near local attractions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | View from room

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Street view

Superior Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed | Desk, free WiFi, bed sheets

Economy Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Economy Room, 2 Double Beds, Non Smoking

Economy Room, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Economy Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

Standard Room, 1 Double Bed, Mobility Accessible | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Puebla is home to Hotel Panamerican. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
Map
Avenida Reforma 2114, Puebla, PUE, 72090

What's nearby

  • Zócalo de Puebla
    Zócalo de Puebla
    13 min drive - 1.4 miles
  • Puebla Cathedral
    Puebla Cathedral
    13 min drive - 1.4 miles
  • Rosario Chapel
    Rosario Chapel
    13 min drive - 1.4 miles
  • Candy Street
    Candy Street
    13 min drive - 1.4 miles
  • Los Sapos Bazaar
    Los Sapos Bazaar
    16 min drive - 2.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    8 min drive
  • Puebla Intl. Airport (PBC)
    39 min drive

Restaurants

  • Cemitas Lupita
    5 min walk
  • Los Bisquets Bisquets Obregón
    5 min walk
  • Restaurant de Don Luis
    4 min walk
  • El Palco
    5 min walk
  • Boston Street
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: MXN 120 for adults and MXN 80 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 120.00 for adults and MXN 80.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Panamerican have a pool?

Yes, this property has an outdoor pool.

Is Hotel Panamerican pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Panamerican?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel Panamerican?

Check-out is at noon.

Where is Hotel Panamerican located?

Situated in Puebla, this hotel is within 1 mi (2 km) of Museum of the Mexican Army and Air Force and Zócalo de Puebla. Fuente de los Frailes and Museo del Ferrocarril are also within 1 mi (2 km). Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Panamerican Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 482 out of 1002 reviews
Rating 8 - Good. 346 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

Reviews

Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was below expectations besides that everything was good
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
It was super nice, the staff were very attentive and polite, and the place was very clean and tidy. It also has many amenities. We would definitely go back!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
It was super nice, the staff were very attentive and polite, and the place was very clean and tidy. It also has many amenities. We would definitely go back!
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Ivonne Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Armando al

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Valeria

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast for a fee. No much amenities more than a soap, shampoo and napkins. Parking available. During the stay there was a +15 group of students and no adult control. they were very noisy, keept knocking at all doors and running the hallways. Parking official was very polite and helpful with the parking map. Receptionist didn’t enabled the door key the first time asked me to use it the “right” way. Later they were calling me on the phone asking who i was , because there was a misunderstanding( on their side i guess).
Stayed 1 night in May 2026
Verified

8/10 Good

josue enrique

Liked: Cleanliness, amenities
.
Stayed 1 night in Nov 2025
Verified

8/10 Good

carlos

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025
Verified

8/10 Good

RAMON IGNACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien con el hotel, solamente que me costó mucho trabajo en todas las ocasiones abrir la puerta del estacionamiento con la tarjeta, se tuvieron que hacer muchos intentos para lograrlo.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Diego Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio de limpieza, desayuno muy caro y poca variedad
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está limpio, la atención es buena, 100% recomendable
Stayed 1 night in Jun 2026
Verified

8/10 Good

SANDRA GUADALUPE JUAREZ

Liked: Cleanliness, staff & service, amenities
Las recepcionistas son muy amables, nos permitieron entrar antes de las Tres de la tarde,
Stayed 1 night in May 2026
Verified

6/10 Okay

Lucina

Liked: Staff & service
Me gustó el diseño del hotel, y la ubicación. No me gustó el ruido, pedí que me dieran otra habitación, siendo muy grande el hotel y habiendo pocos huéspedes, no quisieron. Para el precio está bien
Stayed 1 night in May 2026
Verified

10/10 Excellent

Débora Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy reconedable
Stayed 1 night in May 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta ubicado en el centro histórico de Puebla, un poco industrial los alrededores. Me apoyaron con la habitación, llegue antes del check in. El Sr. Miguel Miguelito, como le gusta que le digan fue para mi gusto quien rescato mi estancia. La habitación no me gusto mucho, ya que les falta mantenimiento. No quiero ser negativo pero las fotos no es lo mismo en la realidad y eso como viajero no me gusta que te presenten algo que no es real. La atención fue buena no excelente, no entre al restaurante ya que no me lo recomendaron, me asome al restaurante pero no había gente ni comida para dar una opinión. Me gusto su ubicación por la razón que fue ir a Puebla de entrada por salida. La alberca no muy limpia, ya se ven viejos los muebles en general. Otra cosa que no me gusto es que hay mucho movimiento de gente, el hotel es cede de juego y hay mucha gente entrando y saliendo sobre todo por la noche. Lo que me incomodo mucho fue que había un grupo de rondalla y se pusieron a ensayar por la noche a eso de las 9 a 10 p.m. en frente de mi habitación. No volvería a hospedarme ahí, el precio fue justo. Creo que se pueden buscar mejores opciones a un precio un poco mayor. Hay suficientes lugares de estacionamiento y no tuve problemas de ingresar alimentos a la habitación. Felicito a Miguelito por todas sus atenciones, en general le doy un 7.5 de calificación general al hotel Saludos
Stayed 1 night in May 2026
Verified

8/10 Good

Angelica

NO ME ME GUSTO PORQUE LAS HABIATACIONES QUE NOS DIERON SON LAS MAS AUSTERAS , NO NOS DIERON TOALLAS, EN EL BAÑO NO SERVIA LA REGADERA, TIENEN UN ESCALON Y ES PELIGROSO PARA LAS PERSONAS DE LA TERCERA EDAD, EL PERSONAL ES MUY PREPOTENTE, NO HAY DISPOSICION, NO YO LE DOY UN 7 DE CALIFICACION.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Herlinda

Un hotel muy ruidoso éxito la devolución de mi estancia tuve que salir a buscar otro para descansar no es posible con tanto ruido( había mucho jóvenes ruidosos
Stayed 1 night in May 2026
Verified

8/10 Good

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como solo ibamos por un día nos confiamos a usar los articulos de higiene que normalmente proporcionan. En la reserva dijimos que eramos 4, no había suficiente toallas, ni jabón. Todo bien pero para mi son detalles que hablan de personalizar al cliente, si se hizo con tiempo la reservación. Al asignar un cuarto debieras saber cuantos huespedes tendras.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento, y las habitaciones estaban limpias. Recomendable para una estancia en familia.
Stayed 1 night in May 2026
Verified

8/10 Good

JOSUE

Liked: Cleanliness, staff & service, property conditions & facilities
Uno de los estacionamientos era muy limitado para maniobras
Stayed 1 night in May 2026
Verified

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no está padre es que cambien el costo de la reservación y no dejen cancelar. Uno reserva con un precio y el mero día lo cambian. Y eso fue por la aplicación no por el hotel. Y así prefiere uno mejor ir directo al hotel en lugar de usar esta app
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca muy linda limpieza en habitaci9n de 10 personal muy amable
Stayed 3 nights in Apr 2026