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Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham

3.5 star property
A lakeside retreat where guests can relax in beautiful gardens, cool off in the outdoor pool, and enjoy meals with water views at this historic hacienda

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Photo gallery for Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham

Reception - Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham (San Salvador el Verde)
Terrace/patio - Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham (San Salvador el Verde)
In-room dining - Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham (San Salvador el Verde)
Front of property - Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham (San Salvador el Verde)
Bar (on property) - Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham (San Salvador el Verde)
Hotel Misión Grand Ex - Hacienda De Chautla offers a tranquil escape by a peaceful lake. Enjoy a scenic garden, refreshing outdoor pool, and on-site dining. Guests love the bar for evening drinks, free in-room WiFi, and knowledgeable tour assistance from the staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Pull-out Bed)

Suite, 1 King Bed, Non Smoking (Pull-out Bed) | In-room safe, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Non Smoking (Pull-out Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room, 2 Queen Beds, Mobility Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Junior Suite, 2 Queen Beds, Non Smoking (Pull-out Bed)

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds, Non Smoking (Pull-out Bed)

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in San Salvador el Verde, Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham is in a rural area and on a lake. Angelopolis Commercial Center is another place to visit that comes recommended. Be sure not to miss outdoor adventures like ziplining, mountain climbing, and ecotours, or hop on a bike rental nearby and take a self-guided tour around the aera. Visit our San Salvador el Verde travel guide
Map
Camino Ex Hacienda de Chautla S/N, San Salvador el Verde, PUE, 74135

What's nearby

  • Iztaccíhuatl-Popocatépetl National Park
    Iztaccíhuatl-Popocatépetl National Park
    19 min drive - 19.1 miles
  • Chautla Hacienda
    3 min drive - 1.0 mile
  • Exconvento de Huejotzingo
    22 min drive - 14.4 miles
  • FINSA
    25 min drive - 23.7 miles
  • Outlet Puebla Premier
    25 min drive - 24.1 miles

Getting around

  • Puebla Intl. Airport (PBC)
    27 min drive

Restaurants

  • Taqueria "El Guero
    4 min drive
  • Barlovento
    3 min drive
  • Asadero La Cabaña
    20 min walk
  • Restaurante Ex Hacienda Chautla
    9 min walk
  • Restaurante Castillo
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante Magueyana

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham?

Check-out is at noon.

Does Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham located?

Situated on a lake, this hotel is 28.2 mi (45.4 km) from Angelopolis Commercial Center.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 411 out of 787 reviews
Rating 8 - Good. 232 out of 787 reviews
Rating 6 - Okay. 87 out of 787 reviews
Rating 4 - Poor. 33 out of 787 reviews
Rating 2 - Terrible. 24 out of 787 reviews

Reviews

Verified

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hidden gem around Chautla. One of the best Mision Hotel that I've stayed. The property is beautifully kept. The staff is always there whenever you need something. We felt very cared. Food is delicious at the restaurant. The access from the hotel to the castillo is very convenient. A big applause to the staff doing the leyendas tour, it was excellent!! Definitely a place I would stay again without doubt.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places for a quick escape from city traffic and stress. Staff are friendly and courteous, ready to help anytime! Breakfast is good, but better if you upgrade to the buffet ;) If you plan to visit the adjacent park, be advised they respond to different management and business rules and sometimes there are frictions among them and the hotel. This is not the hotel's fault at all.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, but for a "suite" there should be more amenities, like a mini fridge or at the very least, a hair dryer.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ex hacienda is amazing because its beauty is all natural and in good shape.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nature is great but a lot of mantainance needed
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jose L.

Liked: Cleanliness, staff & service, property conditions & facilities
Based on my experience on my different hotels I have ever been, this place is not only unique...the staff is amazing, the service in all areas keep us super happy until the last minute. Ms. Xóchitl the Manager, take care of us making sure we were happy enough. The front desk service was very polite and kind, and they put always an special attention to us. The food!!!!! Simply amazing!!!
Verified

8/10 Good

Irina

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful historical place

Beautiful place. Good service. Towels should be changed, they looks like rags and you should offer more towels for the hands, not just one tiny washcloth. Beds were comfy. Tv has no english channels or ability to seitch the audiu. In such touristic place you should have something for turists to do at night time. Beautiful, well kept grounds. Rooms smell musty and pipes smell too. But over all I would stay there again. If you can bring your own coffee- do it. The only coffee you can get in the office in the morning and in the restaurant- both literally horrible.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, amenities
In lugar espectacular a solo 1:50 min de la CDMX , para pasar un fin de semana en familia, la comida deliciosa y el servicio en general de primera.
Stayed 1 night in Jun 2026
Verified

4/10 Poor

Norma Luz

Disliked: Staff & service, property conditions & facilities
El día viernes teníamos entrada al hotel, sin embargo llegué a las 10 y ya no se me abrió ni se me dio acceso, no hubo nadie que nos abriera estuvimos una hora y media afuera del hotel esperando que nos abría no había guardia de seguridad no dejan a nadie, está muy solo en la noche, no hay nada, tuvimos que ir a quedarnos a otro hotel al otro día, no pudieron resolver nada, que no sabían que guardia se había quedado😡
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Faltan espacios fuera de la habitación en donde se pueda descansar admirando el entorno
Stayed 2 nights in May 2026
Verified

6/10 Okay

alfredo

Disliked: Amenities, property conditions & facilities
toda las actividadess sson privadas del hotel no tiene ninguna no hay alberca ni gimnacio lo unico, el cuarto de hotel,no lo recomiendo
Stayed 2 nights in May 2026
Verified

6/10 Okay

Eddy

Liked: Cleanliness, property conditions & facilities
El acceso al Castillo de Chautla no es cuidado y estuvimos esperando a que abrirán por casi 40’ a pesar que les habíamos avisado…porque? El vigilante se fue a comer. La alberca y SPA no son funcionales todavía. Lástima, porque el resto del personal se esfuerza en ofrecer una buena experiencia
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito!! Súper recomendable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, habitaciones modernas.
Stayed 1 night in Mar 2026
Verified

8/10 Good

INOCENTE

Liked: Cleanliness, amenities, property conditions & facilities
Le pongo 4 estrellas porque dijeron que no estaba mi reservación y como que no tienen mucha organización todavia
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jan 2026
Verified

8/10 Good

VIRGINIA

Liked: Cleanliness, staff & service
En remodelación con pocos servicios .
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La habitación muy bien, el restaurante también, en general muy bien, es un hotel nuevo y le faltan amenidades, pero el hotel es espectacular, la comida bien (nada fuera de lo normal) y los jardines y de más, esta espectacular. Bueno para una escapada, el único pero: no aceptan mascotas. Pero en general muy bien, en unos meses que está al 100% va a estar mejor
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Buena
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities
La limpieza,la suite es preciosa,el personal super amable ,la comida en el restaurante excelente,los policías ,jefe de mantenimiento muy atentos y serviciales Servicio de calidad ,atención ,comida ,la belleza del lugar
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Jeannine

La hacienda a cargo del hotel mision era bellisima. Ahorita con wyndham pero, le falta muchísimo trabajo, ojala recuperen los jardines y las fuentes. Ls urge unos buenos jardineros, ni las plantas de adentro del hotel estan bien cuidados.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy limpia.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JOSE FERNANDO

Liked: Cleanliness, amenities, property conditions & facilities
Es un muy bonito hotel, esta en construcción algunas áreas pero para desconectarte de la ciudad esta super bien y no es caro. Lo que más me gusto fue el sabor de la comida del restaurante. Es comida fresca hecha al momento y no percibí nada de comida congelada o empaquetada. Con razón va mucha gente al buffet de fin de semana aunque no se hospede.
Stayed 2 nights in Jan 2026