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Hotel & Spa Luna Canela Boutique

Property class: 3.5

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Photo gallery for Hotel & Spa Luna Canela Boutique

A hammock under a bamboo structure surrounded by lush greenery. - Hotel & Spa Luna Canela Boutique (Atlixco)
A swimming pool with lounge chairs and a water feature, surrounded by tall plants and a white building with windows. - Hotel & Spa Luna Canela Boutique (Atlixco)
A modern room with a wooden floor, white cushioned seating, a bamboo wall, and a motivational quote. - Hotel & Spa Luna Canela Boutique (Atlixco)
A covered outdoor seating area with wicker furniture, a large potted plant, and a stone-tiled floor. - Hotel & Spa Luna Canela Boutique (Atlixco)
A modern outdoor lounge area with white sofas and a wooden deck. - Hotel & Spa Luna Canela Boutique (Atlixco)
Take advantage of a poolside bar, a garden, and an arcade/game room at Hotel & Spa Luna Canela Boutique. Treat yourself to a massage at the onsite spa. In addition to a gym and 2 hot tubs, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A hotel room with two beds, a brick wall, a mirror, a small desk, and a chair.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a brick-patterned headboard, a large bed with white bedding and multiple pillows, a dark armchair, a side table with a vase, and a large window with curtains.

Standard Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

A modern bedroom with a large bed, a brick accent wall, and a desk with a chair.

Junior Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

A modern hotel room with a large bed, a window, a brick accent wall, and a black chair.

Presidential Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Atlixco is home to Hotel & Spa Luna Canela Boutique. Hermita San Miguel Arcangel and Convento de San Francisco are local landmarks, and the area's natural beauty can be seen at El Ahuehuete San Baltazar Atlimeyaya Park and Cerro Ocotzone. Megaviveros Plant Nursery and Parque Ayoa are also worth visiting. Visit our Atlixco travel guide
View more Lodges in Puebla
Map
Camino al Cerril s/n Col La Cabrera, Potrero Chico, Atlixco, PUE, 74218

What's nearby

  • A lush green hill with a person taking a photo. In the background, there are two large bell towers with domes.
    Great Pyramid of Cholula
    30 min drive - 23.9 miles
  • Two zebras standing on a dirt path with a rocky area and green vegetation in the background.
    Africam Safari
    50 min drive - 31.3 miles
  • Megaviveros Plant Nursery
    3 min drive - 1.0 mile
  • Cerro de São Miguel Viewpoint
    4 min drive - 1.0 mile
  • Atlixco Square
    8 min drive - 1.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    48 min drive
  • Puebla Intl. Airport (PBC)
    59 min drive

Restaurants

  • Café Anagrama
    5 min drive
  • Tacos El Doradito
    4 min drive
  • Antojitos Mexicanos la 4 Norte
    4 min drive
  • El Diablito De San Miguel
    4 min drive
  • Tacos Macazehua
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 200 for adults and MXN 150 for children
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Air conditioning is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel & Spa Luna Canela Boutique have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:30 AM–8:00 PM.

Is Hotel & Spa Luna Canela Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel & Spa Luna Canela Boutique?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel & Spa Luna Canela Boutique?

Check-out is at 1:00 PM.

Where is Hotel & Spa Luna Canela Boutique located?

Situated in Atlixco, this spa lodge is within 2 mi (3 km) of Megaviveros Plant Nursery, Cerro de São Miguel Viewpoint, and Convento de San Francisco. Capilla de la Tercera Orden and Atlixco Square are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel & Spa Luna Canela Boutique Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 79 out of 152 reviews
Rating 8 - Good. 44 out of 152 reviews
Rating 6 - Okay. 12 out of 152 reviews
Rating 4 - Poor. 10 out of 152 reviews
Rating 2 - Terrible. 7 out of 152 reviews

Reviews

Verified review

10/10 Excellent

OMAR

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were incredible. Staff was corteous. Amenities beautiful.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Very pleasant and nice people. Needs a small amount of upkeep.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good enough but will be perfect without kids.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Lorena

Liked: Cleanliness, staff & service
Lack of hot water and 30 minutes from the Centro. Wouldn’t be my first choice
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the personal and professional service
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Carlos

TV not working and rooms look like not very clean.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

angustias

Liked: Cleanliness, amenities, property conditions & facilities
The outdoors, architecture is impressive. Very well kept. But this is not enough. For the price, there was no communication between safety employee and front desk. It took us a while they let us in. The door that divides the bedroom from the living did not work or was too heavy. Toilet leaking and noisy. hot water takes too long to come. Faucet stream too strong. Shower stream too weak. Tv impossible to get channels. The bed base sticking is a pain; I knock myself on it few times. On the positive side, the sheets were excellent.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great employees but hotel systems and facilities are extremely disappointing, this is the second time staying there and is worst than the first time. Extremely difficult to lock/unlock the rooms, no room heaters (we were offered additional blankets though) uneven floors, I smashed a toe. Restaurant was not open except one day of my multiple day stay. The asked me for a credit card for incidentals and they charge me for an extra room by accident, management refused to return the money to my credit card, I am on the middle of disputing/reversing the charge through my bank. Never going back.
Verified review

4/10 Poor

Angel

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación estaba algo sucia, con basura entre las camas y el buró, la TV pequeña y vieja, había arañas en el baño, la luz se colaba entre las persianas, el aire acondicionado estaba descompuesto, buen concepto, pero pésimo mantenimiento, buen desayuno aunque caro comparado con restaurantes en Puebla, no volvería a hospedarme bajo las mismas condiciones
Stayed 1 night in May 2026
Verified review

4/10 Poor

Erika

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La pasé muy bien! El personal del hotel es muy amable y servicial! Aunque el problema son las habitaciones, ya son viejas, falta fumigar urgentemente, y al hotel le falta mantenimiento y a todas las amenidades de la alberca también.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
El hotel descuidado, no vale lo que uno paga. La televisión nunca sirvió y no apoyaron para el arreglo.
Stayed 3 nights in May 2026
Verified review

8/10 Good

maria gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito el hotel, lindos jardines, aunque un poco alejado del centro; habitación amplia y limpia, el desayuno rico pero muy tardado el servicio y no tenían todos los ingredientes para preparar los platillos.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una propiedad vieja y descuidada, servicio y restaurante de muy mala calidad y, peor que nada, camas incomodas y sabanas de polyester lo que hace de la estancia algo terrible. Si tienen un evento ahi les recomiendo elegir un lugar distinto para quedarse
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, amenities, property conditions & facilities
El servicio prestado por el hotel es fantástico, es un lugar muy limpio, tranquilo y todo el personal es muy amable, desde la recepción nos ayudaron a bajar y llevar nuestras maletas hasta la habitación, en todo momento ayudaron a qué nuestra estancia fuera increíble, hay señores que siempre nos ofrecían acercarnos una sombrilla o incluso si el jacuzzi estaba calientito nos lo ofrecían. Lo único malo en nuestra visita fue que hubo un evento del super bowl y había bastante gente, de ahí en fuera, puedo resaltar absolutamente todo del hotel, y de verdad el personal es muy muy muy amable. Eso sí no esperen que la alberca tenga una temperatura medianamente tibia, está muy fría, pero un chapuzón de golpe y el frío desaparece. Cuentan con servicio a la habitación, hay toallas limpias, cafetera de cápsulas, jabón, shampoo y acondicionador, papel de baño, agua, TV de cable, y frazadas extras por si te llega a dar frío.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

ADOLFO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca no este tan fría
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Héctor Ezequiel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación excelente, el baño súper bien, la atención muy bien!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

VANNEK

Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar sumamente confortable que te invita a un descanso y una estadía tranquila
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Wirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones súper bellas, limpias y cómodas pero lo que más me dejó encantada fue el trato y buena disposición de cada uno de sus trabajadores. Desde las recepcionistas especialmente Ana, hasta los mesoneros, camareras y la masajista. Un ambiente súper agradable. 100% recomendado
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Maria Alejandra

Liked: Cleanliness
No había agua caliente y ya no tienen el mismo mantenimiento las habitaciones para el costo
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, amenities
La habitación muy limpia, cómoda y amplia. El personal siempre estuvo muy atento durante nuestra estancia
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Luis Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar excelente para descansar y tener una buena relajación
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Cinthya

Liked: Cleanliness, staff & service, amenities
La limpiezas es muy buena las habitaciones son muy bonitas
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy bonito, puedes pasar un fin de semana agradable. La alberca no está climatizada tomarlo en cuenta en temporada de frío.
Stayed 1 night in Nov 2025