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Hotel Isabel

3.0 star property
Family-friendly hotel with free valet parking and a fitness center

Choose dates to view prices

Photo gallery for Hotel Isabel

Bar (on property)
Business center
In-room safe, blackout drapes, iron/ironing board, free WiFi
Hallway
Handrails in hallways

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Breakfast available
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

Highlights

Individually decorated
Private hot tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Jetted bathtub
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Zócalo de Puebla - 3 min walk - 0.2 miles
  • Puebla Convention Center - 12 min walk - 0.7 miles
  • Centro Expositor - 6 min drive - 1.9 miles
  • Angelopolis Commercial Center - 6 min drive - 3.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Attico 303 - ‬3 min walk
  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Miel de Agave - ‬3 min walk
  • ‪Tacos Tony - ‬2 min walk
  • ‪El Encanto - ‬1 min walk

About this property

Hotel Isabel

Family-friendly hotel near Zócalo de Puebla
Close to Puebla Cathedral, Hotel Isabel provides a terrace, a garden, and an arcade/game room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking, valet parking, and extended parking
  • Full breakfast (surcharge), a porter/bellhop, and tour/ticket assistance
  • A 24-hour front desk, a foosball table, and table tennis
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guestrooms at Hotel Isabel feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 47-inch flat-screen TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

Is Hotel Isabel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Isabel?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Isabel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Isabel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Isabel located?

Located in Puebla Historic Center, this family-friendly Puebla hotel is within a 5-minute walk of Bello Museum, Zócalo de Puebla, and Puebla Cathedral. Los Sapos Bazaar and Candy Street are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 903 reviews
Rating 8 - Good. 230 out of 903 reviews
Rating 6 - Okay. 53 out of 903 reviews
Rating 4 - Poor. 19 out of 903 reviews
Rating 2 - Terrible. 25 out of 903 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property
Stayed 1 night in May 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in May 2025

10/10 Excellent

Elva

Liked: Cleanliness, amenities, property conditions & facilities
Great location, steps away from the Zocalo. Near restaurants, coffee shops, stores, and Cathedral. Weekends host many bazaars which were walking distance from the hotel. Hotel restaurant had excellent friendly service.
Stayed 2 nights in Jun 2025

8/10 Good

Elvia C

Liked: Cleanliness, staff & service
This is a small hotel in a great location, walking distance to Zocalo. Hotel is clean and comfortable. If I can make a suggestion, I think it would make a great option if they would provide better quality of essentials like shampoo and hand soap. Having a small box of Kleenex and a bottle of water daily would be getting excellent ratings.
Stayed 6 nights in Jun 2025

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always consider this hotel as my first choice because of its location. There are many restaurants and interesting places nearby. The receptionist at this hotel was very attentive, and the room was very comfortable and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay here and is great the staff is very friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities
Todo excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Molina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Puebla.
Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2025

8/10 Good

Consuelo

Nice location and nice room as well
Stayed 1 night in Mar 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Puebla Centre

It was an excellent stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near the city central a lot of places to vist
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Th staff at the hotel was great. And the location in the middle of the historic quarter is perfect.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is closed to all amenities at walking distance.
Stayed 3 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Easy to find and parking was available (which is a big deal in Puebla). The staff was amazing!!
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness
Very noisy in common areas.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth Yolanda

Liked: Staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just really loud you could hear the door slamming all night
Stayed 4 nights in Nov 2024

8/10 Good

R A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value for money

Great location! Reasonable prices. Rooms unfortunately very noisy
Stayed 1 night in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Is near to every thing
Stayed 2 nights in Dec 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option
Stayed 2 nights in Oct 2024