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Hotel Gilfer

3.0 star property
Hotel with 2 restaurants, steps from Zócalo de Puebla

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Photo gallery for Hotel Gilfer

Reception
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Bathtub, towels
Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Plasma TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 miles
  • Puebla Cathedral - 6 min walk - 0.4 miles
  • Puebla Convention Center - 9 min walk - 0.5 miles
  • Angelopolis Commercial Center - 8 min drive - 3.5 miles
  • Centro Expositor - 9 min drive - 3.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Antigua Taqueria la Oriental - ‬2 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Antigua Taquería la Oriental - ‬2 min walk
  • ‪Antigua Taqueria la Oriental - ‬2 min walk

About this property

Hotel Gilfer

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral, Hotel Gilfer provides dry cleaning/laundry services, a bar, and a business center. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), tour/ticket assistance, and a banquet hall
  • Concierge services, a front-desk safe, and 2 meeting rooms
  • A 24-hour front desk, an elevator, and a ballroom
  • Guest reviews speak highly of the helpful staff and location
Room features
All 92 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs
  • 32-inch plasma TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 200 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • El Pasaje

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gilfer Hotel
Gilfer Puebla
Hotel Gilfer
Hotel Gilfer Puebla
Gilfer
Hotel Gilfer Hotel
Hotel Gilfer Puebla
Hotel Gilfer Hotel Puebla

Frequently asked questions

Is Hotel Gilfer pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Gilfer?

Hotel Gilfer doesn't offer parking.

What time is check-in at Hotel Gilfer?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Gilfer?

Check-out is at 1:00 PM.

Where is Hotel Gilfer located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Poblano de Arte Virreinal Museum and Street of Candies are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

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Hotel Gilfer Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 263 out of 628 reviews
Rating 8 - Good. 236 out of 628 reviews
Rating 6 - Okay. 81 out of 628 reviews
Rating 4 - Poor. 29 out of 628 reviews
Rating 2 - Terrible. 19 out of 628 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
More quiet on street side.
Stayed 2 nights in Jan 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to do a ENARM
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
The hotel is in an excellent location near the zocalo.
Stayed 5 nights in Jun 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating! Thank you!
Stayed 7 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Stayed 3 nights in Oct 2023

8/10 Good

Marcus Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Jun 2024

4/10 Poor

Jimmy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was in a good area , the cathedral is walking distance staff isn’t the friendliest , a bit of an attitude
Stayed 1 night in Feb 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Stayed 3 nights in Sep 2022

6/10 Okay

Tri

The internet did not work the whole time. The mainstreet can be very noise.
Stayed 3 nights in May 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puebla

Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner. Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items, Los Sapos, Barrio del Artista Most of all you will feel safe
Cemita
Pozole
Stayed 8 nights in May 2023

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather. The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin. Regular cleaning staff and front desk personnel were nice and friendly.

2/10 Terrible

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

WORST EXPERIENCE GILFER HOTEL

I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
Stayed 7 nights in Aug 2023

6/10 Okay

ELSA MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas están muy duras
Stayed 2 nights in May 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ubicado en el Corazón de Puebla, atrás del Zócalo, Deliciosa Comida, Personal Amable y Cuenta con Estacionamiento.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho.
Stayed 1 night in Apr 2025

10/10 Excellent

jorge

Stayed 3 nights in Mar 2025

8/10 Good

Juan Guilermo

Buen hotel y agradabkecatenciin
Stayed 2 nights in Mar 2025

8/10 Good

Raimundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífica ubicación. Trato amable y respetuoso
Stayed 6 nights in Mar 2025

8/10 Good

Santos Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

julio cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Los cuartos están de buen tamaño, lo malo son los equipos de aire acondicionados muy ruidosos por ser viejos y los extractores del baño igual muy ruidosos
Stayed 1 night in Feb 2025

10/10 Excellent

Aylin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

ANA CELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia

La habitación oscura y el internet no funcionaba bien dentro de las habitaciones
Stayed 4 nights in Dec 2024

10/10 Excellent

Constantino Raymundo Cortés

Liked: Cleanliness, staff & service, property conditions & facilities
MUCHA AMABILIDAD
Stayed 1 night in Jan 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy agusto pero la cama muy dura
Stayed 2 nights in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad. El precio es muy accesible y cómodo sin. Llegar a pagar una extravagancia. Y muy bien ubicado.. lo recomiendo ampliamente
Stayed 3 nights in Dec 2024