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Hotel Gilfer

3.0 star property
Hotel with 2 restaurants, steps from Zócalo de Puebla

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Photo gallery for Hotel Gilfer

Reception
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility
Daily continental breakfast (MXN 200 per person)
Hotel Gilfer, in Puebla Historic Center, blends old-world charm with modern convenience. Enjoy international dishes at two on-site restaurants or relax with drinks at the bar. Rooms have WiFi, and the staff consistently impresses with attentive service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Plasma TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.1 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Puebla Convention Center - 8 min walk - 0.5 miles
  • Centro Expositor - 5 min drive - 1.7 miles
  • Angelopolis Commercial Center - 7 min drive - 3.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Antigua Taquería La Oriental - ‬1 min walk
  • ‪Restaurante Hotel Royalty - ‬2 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Vips - ‬1 min walk

About this property

Hotel Gilfer

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral, Hotel Gilfer provides dry cleaning/laundry services, a bar, and a business center. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), a front-desk safe, and an elevator
  • 2 meeting rooms, a banquet hall, and a ballroom
  • Smoke-free premises, a 24-hour front desk, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 92 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs
  • 32-inch plasma TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 200 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • El Pasaje

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gilfer Hotel
Gilfer Puebla
Hotel Gilfer
Hotel Gilfer Puebla
Gilfer
Hotel Gilfer Hotel
Hotel Gilfer Puebla
Hotel Gilfer Hotel Puebla

Frequently asked questions

Is Hotel Gilfer pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Gilfer?

Hotel Gilfer doesn't offer parking.

What time is check-in at Hotel Gilfer?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Gilfer?

Check-out is at 1:00 PM.

Where is Hotel Gilfer located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Poblano de Arte Virreinal Museum and Street of Candies are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

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Hotel Gilfer Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 272 out of 644 reviews
Rating 8 - Good. 242 out of 644 reviews
Rating 6 - Okay. 82 out of 644 reviews
Rating 4 - Poor. 29 out of 644 reviews
Rating 2 - Terrible. 19 out of 644 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ana lilia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
The hotel is in an excellent location near the zocalo.
Stayed 5 nights in Jun 2023

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
More quiet on street side.
Stayed 2 nights in Jan 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to do a ENARM
Stayed 2 nights in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating! Thank you!
Stayed 7 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Stayed 3 nights in Oct 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Stayed 3 nights in Sep 2022

8/10 Good

Marcus Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Jun 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puebla

Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner. Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items, Los Sapos, Barrio del Artista Most of all you will feel safe
Cemita
Pozole
Stayed 8 nights in May 2023

6/10 Okay

Tri

The internet did not work the whole time. The mainstreet can be very noise.
Stayed 3 nights in May 2024

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather. The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin. Regular cleaning staff and front desk personnel were nice and friendly.

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que me hospedo aqui, me encanta la ubicacion, muy tranquilo, personal amable, excelentes habitaciones y limpieza 10 de 10
Stayed 1 night in Aug 2025

10/10 Excellent

Jeimy Yunuhet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida del restaurante es muy buena, la cama puede mejorar hay taxis en todo momento y buen acceso a Internet
Stayed 6 nights in Aug 2025

8/10 Good

alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto justifica el costo, lo único que el personal de recepción de la tarde no son para nada amables, todo lo demás bien
Stayed 4 nights in Aug 2025

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico
Stayed 3 nights in Jul 2025

8/10 Good

Norberto Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, limpio y céntrico
Stayed 3 nights in Jul 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En términos generales el hotel, el personal y las habitaciones todo estuvo bien. Recomendaría el hotel con gusto
Stayed 1 night in Jul 2025

8/10 Good

Gerardo

No me gusto que no me respetaron el precio de la app en la última noche que reserve
Stayed 1 night in Jul 2025

6/10 Okay

Gerardo

Stayed 2 nights in Jul 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien, solo que no respetaron el precio pactado con la aplicacion de expedia, cobraron mas, ademas en la aplicacion se menciona el check out, salida, a la 13 horas, y tampoco lo respetaron.
Stayed 1 night in May 2025

10/10 Excellent

Angélica L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienenun excelente servicio y ubicación
Stayed 3 nights in May 2025

8/10 Good

Carlos

Stayed 1 night in May 2025

6/10 Okay

ELSA MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas están muy duras
Stayed 2 nights in May 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

En términos generales mi estancia fue placentera, en todos los aspectos
Stayed 2 nights in May 2025