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Hotel Frida

2.5 star property
Travelers soak up Puebla's vibrant historic center with helpful perks like luggage storage and tour assistance that make exploring this cultural gem easier

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Photo gallery for Hotel Frida

Reception - Hotel Frida (Puebla)
Restaurant - Hotel Frida (Puebla)
Reception - Hotel Frida (Puebla)
Double Room, 2 Double Beds | Living area | Flat-screen TV - Hotel Frida (Puebla)
Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi - Hotel Frida (Puebla)
Hotel Frida places guests in the heart of Puebla's rich history with free in-room WiFi. The 24-hour front desk handles everything from dry cleaning to laundry services, ensuring a seamless stay. Visitors praise the hotel's prime location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Puebla, Hotel Frida is in the city center. Teleferico de Puebla and SKY Bridge Puebla are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Africam Safari and National Museum of Mexican Railroads. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
Map
Calle 2 Norte 206 Colonia Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla
    Zócalo de Puebla
    3 min walk - 0.2 miles
  • Santo Domingo Church
    Santo Domingo Church
    5 min walk - 0.3 miles
  • Puebla Cathedral
    Puebla Cathedral
    7 min walk - 0.4 miles
  • El Parian Market
    3 min walk - 0.2 miles
  • Puebla Convention Center
    7 min walk - 0.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    7 min drive
  • Puebla Intl. Airport (PBC)
    42 min drive

Restaurants

  • Starbucks
    1 min walk
  • Antigua Taquería La Oriental
    2 min walk
  • El Globo
    2 min walk
  • Vips
    1 min walk
  • El Colibrí
    2 min walk

About this property

Hotel Frida

Hotel near Zócalo de Puebla
Hotel Frida provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a front-desk safe, and smoke-free premises
  • Concierge services, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hotel Frida have amenities such as free WiFi, safes, and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 60 for adults and MXN 60 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 60 for adults and MXN 60 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Frida Puebla
Frida Puebla
Hotel Frida Hotel
Hotel Frida Puebla
Hotel Frida Hotel Puebla

Frequently asked questions

Is Hotel Frida pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Frida?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Frida?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Frida located?

Located in Puebla Historic Center, this hotel is steps from Candy Street and Zócalo de Puebla. Street of Candies and Mexican Revolution Museum are just steps away. Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Frida Reviews

8.2

Very Good

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 146 out of 310 reviews
Rating 8 - Good. 89 out of 310 reviews
Rating 6 - Okay. 40 out of 310 reviews
Rating 4 - Poor. 20 out of 310 reviews
Rating 2 - Terrible. 15 out of 310 reviews

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. The room was clean and beautiful, with a great balcony view.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really nice place to stay

Really happy about this place. It was simple but great. Definitely a deal. Great tkicarion. Clean and simple yet colonial and nice. I would definitely come back
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Frances

Liked: Cleanliness
Disliked: Amenities
46 stone steps to our room, no hot water for 3 days, no amenities for 3 days, one hand towel for 2 people. We made the best of it
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Mario

Liked: Staff & service
It was below average.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Noemí

Liked: Cleanliness
Pretty
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located 2 blocks away from the Zocalo in the historic center.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

AMADOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2025
Verified

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxx
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Joanna

Liked: Staff & service
I only stayed for a few of hours. The place is alright. But with kids and myself it’s too small
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Usuario

Good
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Room, while not large was very well arranged. Large shower. Clean and quiet. TV did not work, nothing solved after several requests. While not of hugh importance, would have been nice to view. Great location.
Stayed 1 night in Mar 2023
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Not a large room, but arranged well. Great bathroom. Cleaning service each day.( Towels and bedding do not need to be changed if only staying two nights.) The bed was comfortable, but pillows not comfortable, too lumpy. Our tv did not work, did not seem a concern with the hotel. Great stay overall.
Stayed 2 nights in Mar 2023
Verified

4/10 Poor

Guillermo

Disliked: Cleanliness, property conditions & facilities, room comfort

woldnt recomend!

photos are one thing, property looks very different in person.... i reserved a room with a street view, when i giot there i got what appeared to be the maintance room... luckily they own other hotels i the same street and were able to acomodate me into something siomilar to what i booked. because of that incident i might now stay there again!
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

Victor

Liked: Cleanliness
No te puedes estacionar por tu cuenta, el valet lleva el carro a un estacionamiento publico y le dejan las llaves al estacionamiento porque tienen que mover los carros.. de otra manera, está complicado estacionarse en la calle. Todos los estacionamientos de la zona son asi, de que debes dejar tus llaves, en lo personal no me da confianza. Llamé para preguntar sobre el estacionamiento antes de hacer mi check in y me comentaron que debia de hacer el check in primero para poderme explicar el tema de la estacionada, no me pudieron resolver por telefono y eso también me parecio mal gusto. Por otro lado debia dejar una credencial para que me pudieran prestar el control del aire acondicionado, hasta que lo devolvias te devolvian ti credencial, otra incomodidad. No me vuelvo a quedar en ese lugar.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo todo casi perfecto, salvo que en la habitación en el tercer piso estaba muy caliente y no había agua caliente para el baño en la mañana
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Zuleyma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel está muy descuidado y el mobiliario está en mal estado. Las sabanas y toallas están desgastadísimas, viejas y percudidas. El calor se encierra terriblemente en la habitación y había polvo en diversas partes. Las almohadas son un saco de esponja. Por el costo que encontré en Expedia he estado en mejores alojamientos. Y los más de $900 que cuesta la habitación si llegas directo al hotel no lo valen. Fue un alojamiento incómodo porque además nos tocó de las ultimas habitaciones en el tercer piso y se siente abandonado. La televisión no se ve bien. Sentí alivio que solo me hospedé por una noche. Algo bueno es que está muy bien ubicado y no vi cucarachas ni chinches.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andrea Lisset

Liked: Cleanliness, property conditions & facilities
Creo que es una buena ubicación, las personas en recepción no me parecieron ser las mas cálidas para recibir a gente que viaja. La habitación estuvo limpia y agradable al igual que el ambiente del lugar, bastante tranquilo. Lo volvería a tomar como opción de hospedaje.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los de velet parkin son muy amables, la habitación es agradable y silencioso el baño es amplio y cómodo. El hotel esta muy bien ubicado en la zona historica de puebla.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es lindo el lugar, las habitaciones son sencillas pero funcionan para pasar una buena noche.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Sebastian

Liked: Cleanliness
El ruido de las otras habitaciones es horrible
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Miranda

We hadden een kamer voor 2 nachten. Locatie was perfect vlakbij de Zocalo. Kamer erg gehorig en het bed was vreselijk hard met een viezige deken erop. 2e nacht erg warm, maar geen afstandsbediening van de airco op de kamer. Die konden we alleen krijgen met als borg ons paspoort. Na enige discussie met de receptionist mochten we 200 pesos als borg geven die we de volgende ochtend weer terugkregen.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo muy bien, está bien calidad precio, cabe resaltar que la regadera está muy bien ya que sale agua con presión y es fácil Regular la temperatura del agua, siempre se valora una buena ducha. El estacionamiento es con vallet y estuvo todo muy bien.
Stayed 1 night in Jan 2026