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Hotel El Cristo

2.5 star property
Travelers find peaceful gardens and ancient pyramids in Cholula, with concierge service making exploration effortless at this historic retreat

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Photo gallery for Hotel El Cristo

32-inch flat-screen TV with satellite channels, TV - Hotel El Cristo (San Pedro Cholula)
A view of a hilltop building with multiple domes and towers, surrounded by greenery and trees. - Hotel El Cristo (San Pedro Cholula)
A courtyard with a vaulted ceiling, multiple arches, and a staircase. - Hotel El Cristo (San Pedro Cholula)
A courtyard with a tiled floor and multiple arches, some with balconies. - Hotel El Cristo (San Pedro Cholula)
A cozy room with a bed, two bedside tables with lamps, a wooden bench, and a wall-mounted picture frame. - Hotel El Cristo (San Pedro Cholula)
Hotel El Cristo is a perfect base to explore Cholula's history with modern comforts. Relax on the sunny terrace or cool off in the outdoor pool after sightseeing. Free self-parking and WiFi add convenience. The staff consistently impresses visitors with their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services
  • Laundry

Room options

View all photos for Standard Room

A bedroom with a bed, two chairs, a wooden cabinet, and a door leading to another room.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A bedroom with two beds, a wooden chair, a lamp, and a door.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A bed with a red bedspread, two white pillows, and a yellow accent pillow. There are two wooden nightstands with lamps on either side of the bed.

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cholula, a neighborhood in San Pedro Cholula, Hotel El Cristo is near the airport and near a train station. Great Pyramid of Cholula and Puebla Cathedral are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our San Pedro Cholula travel guide
Map
Calle 10 Norte 604, San Pedro Cholula, PUE, 72750

What's nearby

  • A church on a hill with a volcano in the background.
    La Virgen de los Remedios Sanctuary
    7 min walk - 0.4 miles
  • A lush green hill with a person taking a photo. In the background, there are two large bell towers with domes.
    Great Pyramid of Cholula
    10 min walk - 0.6 miles
  • A sunset with the sun low on the horizon, casting a warm glow over a parking lot with trees in the background.
    University of the Americas Puebla
    12 min walk - 0.7 miles
  • Zócalo
    8 min walk - 0.5 miles
  • Plaza de la Concordia
    10 min walk - 0.6 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    21 min drive
  • Puebla Intl. Airport (PBC)
    26 min drive

Restaurants

  • Starbucks
    9 min walk
  • McDonald's
    8 min walk
  • Ciudad Sagrada
    5 min walk
  • Antigua Taquería La Oriental
    3 min walk
  • Hotel Posada Señorial
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 400 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Hotel El Cristo have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Cristo pet-friendly?

Yes, Hotel El Cristo allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of MXN 400 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Cristo?

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM. After-hours check-in is not available.

What time is check-out at Hotel El Cristo?

Check-out is at noon.

Where is Hotel El Cristo located?

Located in Cholula, this hotel is within a 15-minute walk of Capilla Real and Great Pyramid of Cholula. Zócalo and University of the Americas Puebla are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel El Cristo Reviews

8.8

Excellent

9.2

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 50 out of 84 reviews
Rating 8 - Good. 23 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 5 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

Reviews

Verified review

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
The place is so beautiful and comfortable, the staff was courteous and solve all my doubts. I hope I can back soon.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hacienda style place and great location

Amazing hacienda/ranch style hotel. Massive property with gardens, pool, trees, views of catedral and pyramid. It’s close to everything . There is an awe olaza across the street with amazing restaurants and coffee.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Had a proper office chair, which would be ideal for doing extended work at the desk. My favorite feature of this property was the second-floor terrace, which had comfortable seating and a good view of the Santuario de la Virgen de los Remedios. I spent hours there reading a book and admiring the view of the Santuario.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Eveliz

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice place lovely gardens however no AC no mosquito guards on windows so you cant open to get air flow, also beds are rock hard, it is close to zocalo and sites if they had a fan in room that would help.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente lugar para descansar, el ambiente es muy agradable por la vegetación, las habitación muy buenas. El personal del hotel siempre muy amable. Por eso hemos regresado en varias ocasiones. Tiene muy buena ubicación y muchos lugares cerca, desde los arqueológicos como para diversión.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

JORGE

Liked: Staff & service
Es un hotel muy tranquilo y bonito con zonas verdes y pet friendly . Lo único malo es el cuidado de la alberca. Deberian de limpiar la alberca ya que tiene algas y musgo en paredes y piso además de que es demasida verde causa infección en piel y oídos .
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

ALEJANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso y tranquilo. El personal es súper amable y las vistas espectaculares. Como comentario, quizás vale la pena invertir en ventiladores aunque suban un poco la tarifa, hace mucho calor en los cuartos.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ángel David

Liked: Cleanliness, staff & service
Todo bien, limpieza
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

CRISTINO DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, estacionamiento gratuito. Los eventos o celebraciónes deben realizarse más alejado de las habitaciones para no afectar por el ruido a los huéspedes.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel nos gustó mucho
Stayed 1 night in Aug 2025
Verified review

8/10 Good

VICTOR HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cerca del centro de Cholula, cerca de restaurantes, cafeterías, bares y sobretodo de la gran pirámide. En planta alta hay una terraza compartida con vista a la parte lateral de la Iglesia que está sobre la pirámide. El estacionamiento es amplio y hay un gran jardín. Mi habitación tuvo una gran área que incluye una sala de estar y está muy bien ambientada. Considero deben mejorar la ventilación, ya que no cuenta con ventanas y para el caso de la ducha sólo cuenta con un orificio pequeño para ventilación. La base de mi cama rechinaba. El medio es un tanto ruidos, ya que por las fiestas patronales hay muchos cuetones y repique de campanas, además muchos ladridos de perros.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Maria Eugenia Alarcón

Liked: Cleanliness, amenities, property conditions & facilities
El edificio es muy bonito. Los jardines son preciosos.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
no puedo creer que no tuviera telefono en la habitacion
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad dónde puedes disfrutar tu estancia y tener varias cosas en las que puedes ir a pie, como la pirámide y diferentes restaurantes.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Ma Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Buen servicio, todo muy limpio, sólo me hizo falta servicio de restaurante
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jose Anatolio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el jardin con muchos árboles
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Sandra Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonito y tranquilo, con vistas muy bonitas y una atencion exelente
Stayed 1 night in Dec 2024
Verified review

8/10 Good

ELIZABETH NIDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Faltan amenidades. Por lo demás es bonito y cómodo.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les falta tener un restaurante por lo menos para desayunar en la propiedad y teléfono en habitación
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del Personal
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones lindas, comfortables y contrario a lo esperado, calientitas. Excelente ubicación.
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gusto es que no tienen actualizado su base de datos de clientes que ya hicieron reservación y se tardaron muchoooo tiempo en poder hacer el chec in. Finalmente ni lo encontraron, además de que era personal con poca disposición a ayudar y muy novatos para el puesto de recepcionista. Instalaciones bien, limpieza regular
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Alvaro

Disliked: Staff & service, amenities, property conditions & facilities
Se portaron súper descorteces y groseros en la recepción, mejor me fui y evité quedarme ahí
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicado a unos 10 minutos caminando del centro pero la zona muy tranquila. Servicios buenos y las instalaciones están muy bien
Stayed 1 night in May 2022