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Hotel Casa Monarca

Property class: 3

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Photo gallery for Hotel Casa Monarca

A lobby with a mural, a chandelier, a reception desk, and blue chairs. - Hotel Casa Monarca (Puebla)
A hotel with a classic facade, featuring a prominent sign for 'Monarca Hotel & Culture'. - Hotel Casa Monarca (Puebla)
A multi-level interior with a staircase, a wooden door, and a blue chair. - Hotel Casa Monarca (Puebla)
A bedroom with a wooden bed, a nightstand, a bedside table, a chandelier, a wooden wardrobe, a round table, and a chair. - Hotel Casa Monarca (Puebla)
A café with a rustic brick wall, a sign reading 'Gourmet,' and a staircase leading to an upper level. - Hotel Casa Monarca (Puebla)
Close to Zócalo de Puebla and Puebla Cathedral, Hotel Casa Monarca has plenty to offer. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Suite, 2 Double Beds, Non Smoking, City View

A bedroom with two beds, wooden flooring, a wooden wardrobe, and a hanging light fixture.

Family Suite, 2 Double Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed, Balcony, City View

A hotel room with a large bed, a nightstand, a bedside table with a lamp, a chair, a bench, a chandelier, and a stone wall.

Standard Double Room, 1 King Bed, Balcony, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A bedroom with a bed, two purple chairs, a round table, a mirror, and a chandelier.

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

A bedroom with a bed, a round wooden table, a chair, a wardrobe, and a stone wall.

Standard Double Room, 1 King Bed

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Balcony, City View

A bedroom with a large bed, wooden headboard, bedside tables, a chandelier, a wooden wardrobe, and a round table with a chair.

Standard Double Room, 1 King Bed, Balcony, City View

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A neatly made bed with a blue headboard, a wooden wardrobe, a mirror, and a chandelier.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A bedroom with a large bed, two purple armchairs, a round wooden table, a mirror, and a chandelier.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Non Smoking, City View

A bedroom with two beds, wooden flooring, a wooden ceiling, and a large wardrobe.

Family Suite, 2 Double Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Puebla, Hotel Casa Monarca is in the city center. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
Map
303 Calle 7 Sur Centro, Puebla, PUE, 72000

What's nearby

  • A street lined with colorful buildings, outdoor cafes, and flags.
    Zócalo de Puebla
    10 min walk - 0.6 miles
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    10 min walk - 0.6 miles
  • A colorful street lined with potted plants and people walking.
    Los Sapos Bazaar
    13 min walk - 0.7 miles
  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    17 min walk - 0.9 miles
  • Puebla Convention Center
    10 min drive - 2.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    17 min walk
  • Puebla Intl. Airport (PBC)
    42 min drive

Restaurants

  • OCHO30.4
    2 min walk
  • El Corona
    3 min walk
  • El Breve Espacio
    2 min walk
  • ATTA Salon Cafe
    4 min walk
  • La Cava Del Marqués
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 200 for adults and MXN 200 for children

Family friendly

  • Free rollaway/extra bed
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Casa Monarca pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Casa Monarca?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Monarca?

Check-out is at noon.

Where is Hotel Casa Monarca located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Profetica, Zócalo de Puebla, and Puebla Cathedral. Museum of the Mexican Army and Air Force and Uriarte Talavera are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Monarca Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 143 out of 175 reviews
Rating 8 - Good. 28 out of 175 reviews
Rating 6 - Okay. 2 out of 175 reviews
Rating 4 - Poor. 2 out of 175 reviews
Rating 2 - Terrible. 0 out of 175 reviews

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, the hotel and the staff. Looking forward to my next visit.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Merianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, centrally-located place for visiting Puebla.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Joseluis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Good food at the restaurant
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Juana Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent!!! Excellent location, great staff! Very friendly, everything was perfect! Thank you
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazingly helpful, being English speaking was a terrific bonus. The room was adorable with outside balconies. They personally greeted me when I arrived. Room was clean and pretty. I would stay here again!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Kaylee

Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed our stay and our room. Everything went well my only feedback would be to please broom the rooms daily, during our entire stay we wore socks because there was dirt/crumbs/debris on the floor of our room that was very noticeable. Aside from that the staff was nice enough and the rooms were nice/quiet.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff! Will make this my stay for all future trips to Puebla!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, one of the best Hotels we’ve ever booked. Lovely place, excellent and friendly staff, very accommodating with our timing. We will definitely recommend this place and hopefully we will be back soon
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and accommodating. Property was nice and clean.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel stay. Concierge was super helpful, all staff very friendly. Clean deluxe rooms. Everything you want in a boutique hotel in Mexico.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the center! Great value for the money. Comfortable and clean.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
This a small hotel located fairly close to the Zocalo but outside the more touristy areas. It is clean and very comfortable. Most of the staff is very helpful. There is a good cafe attached to the hotel, although the service and food quality has dropped since we were there two years ago. The rooms with a street view are noisy. We recommend the Nuni restaurant around the corner. Very reasonable prices and excellent food.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has super comfortable, spacious rooms. We stayed on the second floor and beautiful high ceilings. It's very clean. The air conditioning and heat work just fine. Most of the staff, especially the ones who work during the day, are extremely nice and helpful. The hotel has a small, good restaurant on the ground floor. There are no other facilities that I could find. The hotel is at the edge of the Centro Historico, and thus, pretty quiet and safe to walk around at night. There are some good restaurants nearby.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
It was a good experience, with a big, beautiful room just as adviced. The only problem was with the phone line. No matter what I tried, the phone system always cut me off under a "verify your phone line" message. At the counter, the laday acknowledge the issue, but had no solution. I did not bring an auto with me, so I cannot say anaything regarding the parking, but in anyway, it seems a complicated thing, because the hotel has not even a drop-off area in front of it. Better go there by taxy.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

GUADALUPE

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Restaurants near by, close to catedral. Everything is with a walk distance. 10/10
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

sara Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, the only thing is that there is no coffee available until the shop next to reception opens (8:00 am). Would love to stay there again only if there were coffee in the rooms. Staff was great, big shout out to maintenance guy and door guy.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

EDGAR

Liked: Cleanliness, amenities, property conditions & facilities
Calm quiet premise, spacious room, high ceilings, nice wardrobe equipped with a safe and mini-fridge, nice cafe directly connected.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very helpful staff, close to Centro Historico, convenient cafe/restaurant next door...
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

martin

Liked: Amenities, property conditions & facilities
The hotel was ok , a little small,but it’s close to the zocalo and la basilica
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again at this property. It's within walking distance od of the center of historic Puebla.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay and relax. Close to down town.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel es a renovated historical building. It is very comfortable and well decorated. The staff is very helpful and the restaurant associated with the hotel has excellent coffee and a great selection of breakfast options and juices.
Stayed 6 nights in Dec 2022
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking required 20 minutes notice for them to get the car from the remote lot.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding streets had a lot calligraphy
Stayed 5 nights in Mar 2025