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Hotel Casa Chanehque

4.5 star property
Luxury hotel with spa services and a 24-hour front desk

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Photo gallery for Hotel Casa Chanehque

Rooftop pool
Luxury Room | Living area | 52-cm TV with cable channels
Luxury Room | Living area | 52-cm TV with cable channels
Luxury Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Air conditioning
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Memory foam bed
Separate bedroom
Down duvet
Egyptian cotton linens
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Luxury Room

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Memory foam bed
Separate bedroom
Down duvet
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Bathroom | Separate tub and shower, rainfall showerhead, free toiletries

Family Room

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Memory foam bed
Separate bedroom
Down duvet
Egyptian cotton linens
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
402 Av. Morelos Centro, San Pedro Cholula, Pue., 72778

What's nearby

  • Zócalo - 3 min walk - 0.2 miles
  • Great Pyramid of Cholula - 5 min walk - 0.3 miles
  • University of the Americas Puebla - 13 min walk - 0.7 miles
  • Metropolitan Auditorium - 10 min drive - 6.8 miles
  • Angelopolis Commercial Center - 10 min drive - 7.0 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla Intl. Airport (PBC) - 26 min drive

Restaurants

  • ‪La Terrace - ‬2 min walk
  • ‪Amalia - ‬2 min walk
  • ‪Licorería San Pedrito - ‬1 min walk
  • ‪Restaurante la Piramide - ‬1 min walk
  • ‪The Italian Coffee Company - ‬3 min walk

About this property

Hotel Casa Chanehque

Luxury hotel near Great Pyramid of Cholula
Located close to University of the Americas Puebla, Hotel Casa Chanehque provides a coffee shop/cafe, a bar, and a restaurant. Treat yourself to spa services, such as a sports massage, a manicure/pedicure, or a body treatment. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), a 24-hour front desk, and tour/ticket assistance
  • Luggage storage, massage treatment rooms, and wedding services
  • Concierge services
Room features
All guestrooms at Hotel Casa Chanehque feature comforts such as free international calls and premium bedding, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds, and down comforters
  • Bathrooms with rainfall showers and separate tubs/showers
  • 52-cm TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 9:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required
  • Onsite parking available only on request

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: MXN 140 to 195 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available on weekends for a fee of MXN 320; reservation required

Things to do

  • Wine tasting room
  • Winery release events

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-cm TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee for check-in between midnight and 6:00 AM
Minimum check-in age: 16

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 140 to 195 per person
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Hosted evening meal: MXN 320

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Chanehque Hotel
Hotel Casa Chanehque San Pedro Cholula
Hotel Casa Chanehque Hotel San Pedro Cholula

Frequently asked questions

Is Hotel Casa Chanehque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Chanehque?

There is free parking nearby.

What time is check-in at Hotel Casa Chanehque?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available from midnight–6:00 AM for a fee.

What time is check-out at Hotel Casa Chanehque?

Check-out is at 1:00 PM.

Where is Hotel Casa Chanehque located?

Located in Cholula, this luxury hotel is within a 15-minute walk of Great Pyramid of Cholula and University of the Americas Puebla. Angelopolis Commercial Center and Metropolitan Auditorium are also within 9 mi (15 km).

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Hotel Casa Chanehque Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A bit loud and bright, but clean and friendly overall.
Stayed 2 nights in Nov 2024

2/10 Terrible

Salomon

Liked: Cleanliness, property conditions & facilities
The Hotel didn't respect the Expedia reservation, they made me pay the full price to respect my reserynd the didn't give me the type of room y reserved
Stayed 1 night in Nov 2024

6/10 Okay

Karla Janeth

Liked: Staff & service
Disliked: Property conditions & facilities
Llame una noche antes para preguntar sobre el estacionamiento y la alberca Y el día que llegue resulta que el estacionamiento solo es de 9am a 2am si quieres entrar o salir del estacionamiento en otro horario no es posible. Después de recibir las habitaciones subimos a ver la alberca y estaba en mantenimiento El servicio que ponen para el cafe las tazitas y los platitos llenos de polvo. Lo que si es buenísimo es la atención del personal y ya
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención son muy amables, se adaptan a las peticiones y ayudan a resolver necesidades
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Héctor Heliodoro

Stayed 2 nights in Jan 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
La pasamos muy bien, el hotel está nuevo y muy bonito. La atención del personal estuvo genial
Stayed 1 night in Nov 2024