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Hotel Boutique Casareyna

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Hotel Boutique Casareyna

Exterior
Exterior
Exterior
Superior Room, Bathtub | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master suite

Master suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Master suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton linens
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Bathtub

Superior Room, Bathtub | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000

What's nearby

  • Puebla Convention Center - 2 min walk - 0.1 miles
  • Puebla Cathedral - 8 min walk - 0.5 miles
  • Zócalo de Puebla - 8 min walk - 0.5 miles
  • Santo Domingo Church - 10 min walk - 0.6 miles
  • Centro Expositor - 4 min drive - 1.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 39 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬2 min walk
  • ‪Tarlets Coffee - ‬2 min walk
  • ‪Italianni's - ‬2 min walk
  • ‪Taquería los Ángeles - ‬2 min walk
  • ‪Musa Cultura Visual - ‬2 min walk

About this property

Hotel Boutique Casareyna

Luxury hotel near Puebla Cathedral
Located close to Guardian Angel and Santo Domingo Church, Hotel Boutique Casareyna provides a terrace, an art gallery on site, and designer stores on site. Treat yourself to a facial, a hot stone massage, or a body treatment at SPA DE LA REYNA, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a porter/bellhop, and a computer station
  • An elevator, a front-desk safe, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Boutique Casareyna boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults, and MXN 300 to 500 for children
  • Covered self parking fee: MXN 100 per night
  • Covered valet parking fee: MXN 100 per night
  • Pet fee: MXN 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Frequently asked questions

Does Hotel Boutique Casareyna have a pool?

Yes, this property has an outdoor pool.

Is Hotel Boutique Casareyna pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 500 per pet, per night.

How much is parking at Hotel Boutique Casareyna?

Self parking is available for MXN 100 per night. Valet parking is available for MXN 100 per night.

What time is check-in at Hotel Boutique Casareyna?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Boutique Casareyna?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Boutique Casareyna located?

Located in Puebla Historic Center, this luxury hotel is within a 15-minute walk of Guardian Angel, Santo Domingo Church, and Puebla Cathedral. Basilica of the Immaculate Conception and FINSA are also within 6 mi (10 km). Puebla–Cholula Tourist Train Terminal is 29 minutes by foot.

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Hotel Boutique Casareyna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1000 reviews
Rating 8 - Good. 122 out of 1000 reviews
Rating 6 - Okay. 29 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Beautiful hotel with charming rooms and super comfortable beds.
Stayed 1 night in Apr 2025

8/10

Elegant, comfortable hotel with large rooms, well located in Puebla.
Stayed 4 nights in May 2025

10/10

I like casa Reyna is Amazing
Stayed 3 nights in May 2025

10/10

Todo excelente
Stayed 1 night in Apr 2025

10/10

I like this site
Stayed 1 night in May 2025

10/10

Very nice resort, would stay again!
Stayed 1 night in Feb 2025

10/10

Excellent Hotel, great service and very clean.
Stayed 1 night in Jan 2025

10/10

Great hotel to stay near downtown. Love the rooms beautiful and large. Very confy. Only there was light noise from the back street
Stayed 2 nights in Apr 2025

10/10

Excelente
Stayed 1 night in Apr 2025

10/10

A lovely boutique hotel with large rooms and elegant atmosphere Excellent place to enjoy on an extended stay.
Stayed 9 nights in Jan 2025

10/10

The place it’s clean beautiful and very comfy
Stayed 4 nights in Feb 2025

10/10

Within walking distance to attractions, clean, nice decor, excellent customer service by all staff I encountered from check-in, restaurant and spa. Reasonable prices and good food at restaurant.
Stayed 3 nights in Feb 2025

10/10

Stay here and trust it will be exemplary
Stayed 3 nights in Feb 2025

10/10

Stayed here many times - whenever we visit Puebla. Always as close to perfect as is possible. The restaurant is wonderful, staff well-trained and friendly and polite and efficient.
Stayed 3 nights in Jan 2025

10/10

Food was excellent in the restaurant
Stayed 7 nights in Dec 2024

4/10

We have used it multiple times. Well located and excellent food. Unfortunately we had a bad experience with our bed. It had a yellow stain (urine like);we asked gor that to be fixed and while they replaced the sheets, the under cover was also stained and we had to call again minutes later. They said they will/had report it to the manager but… never heard from him/her.
Stayed 2 nights in May 2025

8/10

Nice
Stayed 2 nights in Feb 2025

8/10

Comfortable, clean hotel in a good location; 800m walk to historical district. Apparently with one of the best restaurants in town. But it has no concierge service - you have to figure out and arrange everything yourself. Also, there isn’t a small convenience shop to get water or whatever small items you might need.
Stayed 3 nights in Mar 2025

10/10

Great spot. Everything was to my liking. People were pleasant.
Stayed 2 nights in Jan 2025

10/10

.
Stayed 1 night in Mar 2025

10/10

This was my third stay at Casareyena. It's always spotless, and I love the pool and the location. The staff are always polite, and the ample rooms have comfortable beds. I hope to return next year!
Stayed 4 nights in Dec 2024

10/10

Excellent hotels with best class restaurant. Rooms were clean every day..I will definitely book this hotel again.
Stayed 5 nights in Sep 2024

10/10

My go-to place to stay in Puebla. Just outside of the main downtown area but far enough that you can sleep away from the noise. Very comfortable, clean, and within walking distance to the Zocalo area.
Stayed 2 nights in Sep 2024

10/10

This is a charming hotel located very close to downtown. It is a beautiful property with wonderful rooms. The pool and spa are great extras. Also, the hotel restaurant is considered one of the best in Pueblo. Make sure to try it! Highly recommended.
Stayed 4 nights in Nov 2024

10/10

Beautiful hotel, nice design. Well located.
Stayed 2 nights in Jun 2024