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Hotel Boutique Casareyna

4.5 star property
Travelers find respite at this upscale Puebla hotel where rejuvenating spa treatments complement authentic Mexican cuisine in a central location

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Terrace/patio - Hotel Boutique Casareyna (Puebla)
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Exterior - Hotel Boutique Casareyna (Puebla)
Exterior - Hotel Boutique Casareyna (Puebla)
Outdoor pool - Hotel Boutique Casareyna (Puebla)
Hotel Boutique Casareyna in Puebla offers an elegant retreat with an outdoor pool, sports massages, and body wraps. Enjoy daily breakfast at two on-site restaurants. Free WiFi keeps you connected in your room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, Bathtub

Superior Room, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Room, Bathtub

9.4 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master suite

Master suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Master suite

9.4 out of 10
Exceptional
(13 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Puebla, Hotel Boutique Casareyna is in the city center. Notable landmarks in the area include Guardian Angel and Basilica of the Immaculate Conception, and travelers wishing to experience a bit of culture can try Container City. Don't miss out on a visit to Africam Safari. Visit our Puebla travel guide
Map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000

What's nearby

  • Artist Quarter
    Artist Quarter
    3 min walk - 0.2 miles
  • Zocalo Square showing night scenes and a garden
    Zócalo de Puebla
    8 min walk - 0.5 miles
  • Puebla Cathedral which includes night scenes, heritage architecture and a church or cathedral
    Puebla Cathedral
    10 min walk - 0.6 miles
  • Santo Domingo Church featuring a church or cathedral, interior views and heritage elements
    Santo Domingo Church
    12 min walk - 0.7 miles
  • Puebla Convention Center
    2 min walk - 0.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    8 min drive
  • Puebla Intl. Airport (PBC)
    41 min drive

Restaurants

  • Restaurante Casa Reyna
  • Boyberry
    3 min walk
  • Tarlets Coffee
    1 min walk
  • Taquería Los Ángeles
    4 min walk
  • Italianni's
    1 min walk

About this property

Hotel Boutique Casareyna

Luxury hotel near Puebla Cathedral
Located close to Guardian Angel and Santo Domingo Church, Hotel Boutique Casareyna provides a terrace, an art gallery on site, and designer stores on site. Treat yourself to a massage, a body treatment, or aromatherapy at Spa De La Reyna, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a computer station, and a gift shop
  • An elevator, wedding services, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Boutique Casareyna boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults, and MXN 300 to 500 for children
  • Covered self parking fee: MXN 100 per night
  • Covered valet parking fee: MXN 100 per night
  • Pet fee: MXN 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Frequently asked questions

Does Hotel Boutique Casareyna have a pool?

Yes, this property has an outdoor pool.

Is Hotel Boutique Casareyna pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 500 per pet, per night.

How much is parking?

Self parking is available for MXN 100 per night. Valet parking is available for MXN 100 per night.

What time is check-in at Hotel Boutique Casareyna?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Boutique Casareyna?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Boutique Casareyna located?

Located in Puebla Historic Center, this luxury hotel is within a 15-minute walk of Guardian Angel and Santo Domingo Church. Puebla Cathedral and Basilica of the Immaculate Conception are also within 2 mi (3 km). Puebla–Cholula Tourist Train Terminal is 30 minutes by foot.

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Reviews

Hotel Boutique Casareyna Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 830 out of 1003 reviews
Rating 8 - Good. 117 out of 1003 reviews
Rating 6 - Okay. 32 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Earle

Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent stay, enjoyed the morning expressos. Very comfortable bed and large beautiful room. Would definitely stay there again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Theresa

Liked: Amenities
Resort feel of the place. Clean, beautiful rooms. Staff are attentive and friendly.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Pedro Martín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love to stay at this hotel. Larga beautiful rooms. Very nice and comfy. Food is very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service, awesome pool with warm water, excellente food service in the restaurant and in the pool. Safe, quiet. Very comfortable room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Breakfast was very good. Hotel layout was amazing. There is a small mall close by for coffee or breakfast. Staff were helpful and friendly.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness
Room was good but bathroom smell a bit to sewage. A lot of stairs to get to the room and no elevator alternative. Food as always great!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
The room was large, modern and spotless
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay--helpful staff (patient with our beginner Spanish), excellent restaurants, and terrific rooms (our family had two different but equally nice rooms). Easy walk to the historic city center with lots to do. We'd have liked better wifi service, but other than that, we loved it. We'll be back!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with charming rooms and super comfortable beds.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in the middle of Puebla. Great food and a very accommodating staff.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Roberto A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic stay for us, this is a great hotel. I normally don't take the time to write reviews but this hotel deserves it. The staff was super nice and attentive, during the check in they immediately offerd us a welcoming complementary drink. The room was impeccable clean and spacious, the bathroom was incredible big, with an independent shower, toilet and bathtub, double sink. The decoration was modern but not saturated. And even though it is an antique building (from the 1800's) it has been well restored. We recommend 100%
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, comfortable hotel with large rooms, well located in Puebla.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Rufino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here more than 8X keep coming back . Simply beautiful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel, great service and very clean.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel when visiting Puebla. We had a wonderful stay. The staff are attentive and always available. Just a short walk to the city central. The onsite restaurant is one of the best in the city. Would definitely stay here again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a great value

Great hotel. Spacious well appointed rooms. The restaurant on site is excellent. Would definitely recommend and stay here again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My go-to when I’m in Puebla. I only wish they still offered the free breakfast. Pool is lovely. Staff is friendly and supportive
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot to stay

Beautiful hotel with a wonderful restaurant, some of the best food in town. Liked the rooftop pool area
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to attractions, clean, nice decor, excellent customer service by all staff I encountered from check-in, restaurant and spa. Reasonable prices and good food at restaurant.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Angela

The place it’s clean beautiful and very comfy
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Drawer Experience!

Finest hotel stay in Mexico so far. Lovely accommodations, delicious food at their on-site restaurant with excellent service. Highest recommendation!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my cat. The staff is WONDERFUL and very helpful. I had a massage at the spa, that was GREAT! The valet parking was safe. The hotel is BEAUTIFUL!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times - whenever we visit Puebla. Always as close to perfect as is possible. The restaurant is wonderful, staff well-trained and friendly and polite and efficient.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at Casareyena. It's always spotless, and I love the pool and the location. The staff are always polite, and the ample rooms have comfortable beds. I hope to return next year!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

Great spot. Everything was to my liking. People were pleasant.
Stayed 2 nights in Jan 2025