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Hotel Boutique Casareyna

4.5 star property
Travelers find respite at this upscale Puebla hotel where rejuvenating spa treatments complement authentic Mexican cuisine in a central location

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Terrace/patio - Hotel Boutique Casareyna (Puebla)
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2 restaurants; breakfast, lunch, and dinner served - Hotel Boutique Casareyna (Puebla)
Exterior - Hotel Boutique Casareyna (Puebla)
Outdoor pool - Hotel Boutique Casareyna (Puebla)
Hotel Boutique Casareyna in Puebla offers an elegant retreat with an outdoor pool, sports massages, and body wraps. Enjoy daily breakfast at two on-site restaurants. Free WiFi keeps you connected in your room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, Bathtub

Superior Room, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Room, Bathtub

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Master suite

Master suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Master suite

9.4 out of 10
Exceptional
(14 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Puebla, Hotel Boutique Casareyna is in the city center. Notable landmarks in the area include Guardian Angel and Basilica of the Immaculate Conception, and travelers wishing to experience a bit of culture can try Container City. Don't miss out on a visit to Africam Safari. Visit our Puebla travel guide
Map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000

What's nearby

  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    3 min walk - 0.2 miles
  • Artist Quarter
    Artist Quarter
    3 min walk - 0.2 miles
  • Zócalo de Puebla
    Zócalo de Puebla
    10 min walk - 0.6 miles
  • Puebla Cathedral
    Puebla Cathedral
    12 min walk - 0.7 miles
  • Puebla Convention Center
    2 min walk - 0.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    8 min drive
  • Puebla Intl. Airport (PBC)
    41 min drive

Restaurants

  • Restaurante Casa Reyna
  • Boyberry
    3 min walk
  • Tarlets Coffee
    1 min walk
  • Italianni's
    1 min walk
  • Antojeria Nacional
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults, and MXN 300 to 500 for children
  • Covered self parking fee: MXN 100 per night
  • Covered valet parking fee: MXN 100 per night
  • Pet fee: MXN 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Boutique Casareyna have a pool?

Yes, this property has an outdoor pool.

Is Hotel Boutique Casareyna pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 500 per pet, per night.

How much is parking?

Self parking is available for MXN 100 per night. Valet parking is available for MXN 100 per night.

What time is check-in at Hotel Boutique Casareyna?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Boutique Casareyna?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Boutique Casareyna located?

Located in Puebla Historic Center, this luxury hotel is within a 15-minute walk of Guardian Angel and Santo Domingo Church. Puebla Cathedral and Basilica of the Immaculate Conception are also within 2 mi (3 km). Puebla–Cholula Tourist Train Terminal is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Boutique Casareyna Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 831 out of 1002 reviews
Rating 8 - Good. 115 out of 1002 reviews
Rating 6 - Okay. 32 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Maria de la Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, delicious.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and incredible service. Great location
Stayed 1 night in May 2026
Verified

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel in Puebla. The rooms were very clean and comfortable, the staff was always kind and very helpful, and the spa experience was amazing — very relaxing and enjoyable. We also loved the hotel restaurant; the food was excellent. Highly recommend this hotel and would definitely stay here again!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is amazing one of the best in Puebla
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff, food! Would defenetely stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Earle

Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent stay, enjoyed the morning expressos. Very comfortable bed and large beautiful room. Would definitely stay there again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was under construction but it was really nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Theresa

Liked: Amenities
Resort feel of the place. Clean, beautiful rooms. Staff are attentive and friendly.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Pedro Martín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love to stay at this hotel. Larga beautiful rooms. Very nice and comfy. Food is very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service, awesome pool with warm water, excellente food service in the restaurant and in the pool. Safe, quiet. Very comfortable room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with charming rooms and super comfortable beds.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Breakfast was very good. Hotel layout was amazing. There is a small mall close by for coffee or breakfast. Staff were helpful and friendly.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in the middle of Puebla. Great food and a very accommodating staff.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Gary

Restaurant is superb. Our room was very nice, just small annoying details. For one, staff promised to fix a wall outlet that has two USB outlets that did not work. Overall, Casareyna is a beautiful hotel with s fabulous restaurant. Also it is in a great location for walking to sites in the Historic Center. Finally, the staff is really nice and helpful.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, comfortable hotel with large rooms, well located in Puebla.
Stayed 4 nights in May 2025
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
The room was large, modern and spotless
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a great value

Great hotel. Spacious well appointed rooms. The restaurant on site is excellent. Would definitely recommend and stay here again.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Maria

Liked: Cleanliness
Room was good but bathroom smell a bit to sewage. A lot of stairs to get to the room and no elevator alternative. Food as always great!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay--helpful staff (patient with our beginner Spanish), excellent restaurants, and terrific rooms (our family had two different but equally nice rooms). Easy walk to the historic city center with lots to do. We'd have liked better wifi service, but other than that, we loved it. We'll be back!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel when visiting Puebla. We had a wonderful stay. The staff are attentive and always available. Just a short walk to the city central. The onsite restaurant is one of the best in the city. Would definitely stay here again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My go-to when I’m in Puebla. I only wish they still offered the free breakfast. Pool is lovely. Staff is friendly and supportive
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rufino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here more than 8X keep coming back . Simply beautiful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Drawer Experience!

Finest hotel stay in Mexico so far. Lovely accommodations, delicious food at their on-site restaurant with excellent service. Highest recommendation!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my cat. The staff is WONDERFUL and very helpful. I had a massage at the spa, that was GREAT! The valet parking was safe. The hotel is BEAUTIFUL!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Roberto A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic stay for us, this is a great hotel. I normally don't take the time to write reviews but this hotel deserves it. The staff was super nice and attentive, during the check in they immediately offerd us a welcoming complementary drink. The room was impeccable clean and spacious, the bathroom was incredible big, with an independent shower, toilet and bathtub, double sink. The decoration was modern but not saturated. And even though it is an antique building (from the 1800's) it has been well restored. We recommend 100%
Stayed 1 night in Nov 2025