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Hostal Casa de Arcos - Hostel

Property class: 2

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Restaurant - Hostal Casa de Arcos - Hostel (Puebla)
Close to Zócalo de Puebla, Hostal Casa de Arcos - Hostel provides amenities like laundry facilities and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping

Room options

Basic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Basic Shared Dormitory

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Located in Puebla Historic Center, a neighborhood in Puebla, Hostal Casa de Arcos - Hostel is near a metro station. Amparo Museum and Poblano de Arte Virreinal Museum are cultural highlights, and some of the area's attractions include Africam Safari and National Museum of Mexican Railroads. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
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Map
1109 Av 2 Sur Centro histórico de Puebla, Puebla, PUE, 72000

What's nearby

  • A nighttime plaza with people sitting on benches, trees, and illuminated buildings.
    Zócalo de Puebla
    5 min walk - 0.3 miles
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    5 min walk - 0.3 miles
  • A colorful street lined with potted plants and people walking.
    Los Sapos Bazaar
    8 min walk - 0.5 miles
  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    12 min walk - 0.7 miles
  • Puebla Convention Center
    15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    10 min drive
  • Puebla Intl. Airport (PBC)
    42 min drive

Restaurants

  • El Guero Marinero
    3 min walk
  • Tortas y Tamales Teresita
    1 min walk
  • Ostionería El Paisa
    1 min walk
  • Augurio
    3 min walk
  • Licorería San Pedrito
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Restaurants on site

  • Yitzza Pizza

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • 2 shared bathrooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Hostal Casa de Arcos - Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hostal Casa de Arcos - Hostel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Hostal Casa de Arcos - Hostel?

Check-out is at noon.

Where is Hostal Casa de Arcos - Hostel located?

Located in Puebla Historic Center, this hostel is within a 10-minute walk of Amparo Museum and Zócalo de Puebla. Palafoxiana Library and Profetica are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal Casa de Arcos - Hostel Reviews

8.8

Excellent

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 40 out of 65 reviews
Rating 8 - Good. 15 out of 65 reviews
Rating 6 - Okay. 5 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

Reviews

Verified review

10/10 Excellent

Meria

Liked: Cleanliness, staff & service, property conditions & facilities
The property and common areas were extremely cleaned. The staff was very friendly. I recommend this place 💯.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really perfect we stayed 3 nights

Very nice place in Puebla. I would totally recommend! We had a private room with a great bed. The toilets and showers are clean and you can wash and dry your clothes for 80 pesos. There is a nice kitchen also but the highlight is the terrace. Perfect to chat with other travelers.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities, room comfort

Overall good but minor tweaks needed

I had a decent stay here. The location is good only 10 mins walk to the main cathedral. Wifi was reliable and the showers had great hot water. Towels are provided and beds were of relative comfort. The place was always clean and the kitchen is spacious and well equipped. The downsides were that there wasn’t any social feel to the place and the rickety wooden doors would get noisy when it was windy at night. All of the patio furniture was damaged and in need of repair
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención al cliente, el lugar es cómodo y limpio, muy bueno para quedarse un día o varios dias
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Encarnacion

Liked: Staff & service, property conditions & facilities
Alojamiento correcto para el precio, personal amable y buena ubicación. Pero las ventanas a la calle no tienen ningún tipo de aislamiento. Y ademas de escucharse mucho el ruido de los coches, lo peor es el bar de abajo. Hasta que no cierra cerca de la 1 de la mañana, es difícil dormir.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Alvaro

Liked: Cleanliness
Disliked: Property conditions & facilities
Solo estuve una noche de jueves al viernes y enfrente del hostal hubo una fiesta privada en un local (probablemente ilegal) de 11pm del jueves hasta las 7am del viernes. No pude pegar ojo. Cuando escribi al hostal para pedir explicaciones, solo me dijeron que lo reportarian con las autoridades, pero ni siquiera me pidieron disculpas. Si hubiera habido alguna persona responsable del hotel en las premisas, podrian haberlo reportado antes pero estoy bastante seguro de que no habia ni un solo responsable. Por otro lado, las almohadas son incomodas y solo juntando 2 o 3 almohadas pude estar mas o menos comodo.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar
Stayed 1 night in May 2025
Verified review

8/10 Good

Venice

Liked: Amenities
Disliked: Staff & service
Me gusta sin embargo hay trabajadores que están muy temprano y uno llega a descansar
Stayed 1 night in May 2025
Verified review

8/10 Good

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El chico de la recepción es muy amable y las instalaciones son muy lindas. La relación costo beneficio es extremadamente buena.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Camila

Liked: Cleanliness, amenities
Es una buena opción si quieres viajar de forma económica, las instalaciones están en buenas condiciones y la zona es muy tranquila y segura. Es recomendable llevar tu propio candado para locker ya que estos no tienen candado
Stayed 1 night in Mar 2025
Verified review

8/10 Good

El

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El.lugar vale la pena , lo único que en la habitación por las noches unos estaunidesdes (USA 🇺🇲) fumaban hierba y aunque uno no quisiera también sentía el efecto les pedí favor de que se salieran y ustedes ya saben cuál fue su respuesta 😏 Y el resto todo bien , sobre todo la atención del personal muy amables 👌💕
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Jose antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy agradable y el ambiente es muy bueno
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Muy lindo

Pero el personal no sabe ingles y eso dificulta mucho a los extranjeros. Algunos inquilinos ayudamos en la interpretación
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hogar en el centro de Puebla

Sumamente agradable, limpio, cocina equipada, regaderas muy amoloas
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable, cocina equipada, tranquilo

Muy bonito todo, centrico, limpio y cocina muy equipada. Hay muchos lugares para estar adentro y mucjos lugares para visitar a 10 minutos caminando.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Rosa María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Segundo año que nos hospedamos ahi y sin problema todo muy bien, justo para lo que lo ocupabamos seguro regresamos.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Venice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El señor Antonio muy amable como siempre... Me hace sentir como en casa
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Laureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena relación calidad precio

Uno de los mejores hostales de ciudad que conocí!! Habitación grande, no había mucha gente pero aún lleno, hay lugar para las maletas y caminar... las salas comunes son muy lindas: mini sala de deporte, gran sala con sofa, escritorio y televisor, una terraza grande con sillas para descansar, una cocina que no utilice pero parecía limpia y bien equipada. La verdad no me esperaba tanto para 160 la litera. Muy buen servicio también, me contestaron toda mis dudas.
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Ángel

Disliked: Staff & service, amenities, property conditions & facilities
Es el hostal más incómodo, oscuro, desagradable y extremadamente humilde. La ubicación en Google Maps es pésima.
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

RUBEN EDUARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegue a las 22 Hrs. 25 sep. 2024 dia de mi reservacion, estuve 30 min tocando el timbre mientras llovia y jamas abrieron, tuve que buscar donde quedarme en ese momento, posterior llegue a las 5am del otro dia y mismo procedimiento, jamas logre entrar pesimo servicio!!!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo limpio. Los baños están afuera.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

GINNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad nos encantó este lugar es muy tranquilo, limpio, la ubicación es excelente, está a 5 minutos de la catedral de Puebla.
Stayed 2 nights in Aug 2024