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Holiday Inn Puebla Finsa by IHG

4.0 star property
Hotel in Puebla with a full-service spa and a fitness center

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Photo gallery for Holiday Inn Puebla Finsa by IHG

Indoor pool
Front of property
Property amenity
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Bar
  • Spa
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washing machine
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Volcano View)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Volcano View)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washing machine
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, in-room safe, desk, blackout drapes

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washing machine
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washing machine
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washing machine
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washing machine
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washing machine
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washing machine
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds (Club Floor)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Club Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washing machine
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Flat-screen TV
Washing machine
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washing machine
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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9.4 out of 10, Exceptional, 1,318 reviews
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About the neighborhood

Map
Lateral Mexico - Puebla: 7719, Rancho Moratilla, Puebla, PUE, 72110

What's nearby

  • FINSA - 5 min walk - 0.3 miles
  • Finsa Industrial Park - 3 min drive - 1.9 miles
  • Galerías Serdán - 4 min drive - 2.6 miles
  • Angelopolis Commercial Center - 10 min drive - 6.1 miles
  • Zócalo de Puebla - 11 min drive - 6.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 15 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪Toks - ‬13 min walk
  • ‪Pozoleria - ‬16 min walk
  • ‪Pollo Feliz - ‬14 min walk
  • ‪Marriot Real Puebla - ‬12 min walk

About this property

Holiday Inn Puebla Finsa by IHG

Upscale hotel near Cuauhtemoc Stadium
At Holiday Inn Puebla Finsa by IHG, you can look forward to dry cleaning/laundry services, a bar, and a gym. Indulge in a massage at Holiday Inn Finsa Spa, the onsite spa. The on-site international cuisine restaurant, Las Meninas, offers breakfast, lunch, and dinner. In addition to a business center and a steam room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a porter/bellhop, and luggage storage
  • Multilingual staff, a banquet hall, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 131 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Meninas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 850 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 714 per accommodation, per stay, plus a one-time cleaning fee of MXN 714 and a deposit of MXN 3000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 416.50 per day
Cribs (infant beds) are available for MXN 416.50 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 714 per accommodation, per stay plus MXN 714 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 416.50 per day
  • Rollaway bed fee: MXN 416.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Finsa
Holiday Inn Finsa Hotel
Holiday Inn Finsa Hotel Puebla
Holiday Inn Finsa Puebla
Holiday Inn Puebla
Holiday Inn Puebla Finsa
Holiday Inn Puebla - Parque Industrial Finsa Hotel Puebla
Holiday Inn Puebla Finsa Hotel
Puebla Holiday Inn

Frequently asked questions

Does Holiday Inn Puebla Finsa by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Puebla Finsa by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 3000 per stay and a fee of MXN 714 per accommodation, per stay. A cleaning fee of MXN 714 also applies. Service animals are exempt from fees.

How much is parking at Holiday Inn Puebla Finsa by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Puebla Finsa by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Puebla Finsa by IHG?

Check-out is at 1 PM.

Where is Holiday Inn Puebla Finsa by IHG located?

Situated in Puebla, this spa hotel is 0.6 mi (0.9 km) from Parque del Paseo de Los Gigantes and within 3 mi (5 km) of FINSA and Galerías Serdán. Cuexcomate Volcano and Finsa Industrial Park are also within 3 mi (5 km).

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Holiday Inn Puebla Finsa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 486 out of 684 reviews
Rating 8 - Good. 141 out of 684 reviews
Rating 6 - Okay. 31 out of 684 reviews
Rating 4 - Poor. 12 out of 684 reviews
Rating 2 - Terrible. 14 out of 684 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10

I expect a good company
Stayed 1 night in May 2025

10/10

I liked everything
Stayed 1 night in Mar 2025

10/10

Staff are very friendly
Stayed 2 nights in Sep 2024

10/10

Ok
Stayed 1 night in Mar 2025

10/10

Loved everything! The bed was so comfortable!
Stayed 1 night in Jun 2024

10/10

The hotels, beautiful, the service was excellent, the rooms are very spacious, AC and Wi-Fi working perfectly fine, it’s right by the highway towards Veracruz so it’s very convenient. The breakfast was delicious and affordable.
Stayed 1 night in Jun 2024

8/10

Liked swimming.
Stayed 1 night in May 2024

10/10

Wonderful hotel and staff. it is difficult to get there Heavy and noisy traffic around .
Stayed 3 nights in Nov 2023

8/10

Too far from places like mall, tourist zone and downtown
Stayed 2 nights in Aug 2024

8/10

In general it’s a good hotel. The staff is gentle. Negative points: the pool water is cold as well as the “hot tube”. We chose the hotel for the hot tube but couldn’t ever use it. When we tried to use the sauna it was cold s well. We mentioned these problems a few times to the staff without success. Finally, the price of the breakfast is not the one advertised on Expedia. Instead of 200 MX per person, we payed up to 280 MX depending on the day. Regular price was 230 MX. Again, complaining to the hotel did not help.
Stayed 8 nights in Dec 2024

6/10

It was outdated
Stayed 1 night in Jul 2024

6/10

N/a
Stayed 1 night in Feb 2024

8/10

Everything was great… except: I chose this property even though it was much farther than other hotels to the place we had to be everyday. I did so because it was listed as having a jacuzzi hot tub. This was important to me because my son was playing in a tournament and needed to be able to soothe and rest his tired muscles in the hot water each night. As it turns out, the hotel doesn’t really have a hot tub. It is just a small pool that is the same temperature as the big pool. While it’s not cold, it definitely isn’t hot. I feel very misled by the amenities list.
Stayed 2 nights in Jun 2024

4/10

No heating (thermostat was locked, technician came and unlocked it but air always came out COLD, in the end they admitted it is just not equipped to heat, BEWARE!). No bathrobes or slippers available. Limited and out of reach electric plugs.
Stayed 1 night in Jul 2023

8/10

at teh reseption at teh moment of teh check out, the person did notgeive me the recip, and I was distracted, and did not ask for it, can you help me to receive the receipe pay in full?
Stayed 2 nights in Oct 2023

10/10

Excelente ubicación
Stayed 1 night in Jun 2025

8/10

Stayed 1 night in May 2025

10/10

El personal más amable que existe! La comida súper rica, el trato padrísimo, la alberca limpia. Mi estancia fue perfecta
Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in Apr 2025

10/10

HABITACIONES AMPLIAS, CON ACCESO A SILLA DE RUEDAS.
Stayed 1 night in Apr 2025

10/10

En general todo estuvo muy bien. Alimentos ricos, alberca caliente, todos amables.
Stayed 1 night in Apr 2025

10/10

Muy bueno y buena atención
Stayed 1 night in Apr 2025

8/10

Buena atención, pero el Jacuzzi de la habitación muy muy sucio, pelos,basurillas etc. tuvimos que pedir lo asearan y el Ruso de damas o sauna no funcionaba, según lo calibraron pero nunca alcanzó temperatura óptima
Stayed 1 night in Apr 2025

10/10

It is a really good hotel for business purposes!!
Stayed 3 nights in Apr 2025