See all properties

Holiday Inn Express Puebla by IHG

3.5 star property
Travelers enjoy a hearty breakfast buffet, visit nearby attractions like Zócalo de Puebla, and return to savor city views from the rooftop terrace.

Choose dates to view prices

Photo gallery for Holiday Inn Express Puebla by IHG

A modern gym with multiple treadmills, stationary bikes, and weight machines. - Holiday Inn Express Puebla by IHG (Puebla)
A modern indoor pool area with a long pool, seating area with chairs, and a glass wall with a green wall behind it. - Holiday Inn Express Puebla by IHG (Puebla)
A modern hotel lobby with a flat-screen TV, a painting, and a dining area with tables and chairs. - Holiday Inn Express Puebla by IHG (Puebla)
In-room safe, desk, blackout drapes, soundproofing - Holiday Inn Express Puebla by IHG (Puebla)
A rooftop dining setup with round tables, white chairs, and a cityscape view at sunset. - Holiday Inn Express Puebla by IHG (Puebla)
Holiday Inn Express Puebla is centrally located, perfect for exploring. Enjoy a breakfast buffet, 24-hour gym, indoor pool, and terrace with city views. Attentive staff ensure a pleasant stay, just minutes from Angelopolis Commercial Center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(139 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(70 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A bed with a teddy bear reading a book, white bedding, and a wooden headboard.

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

A modern bathroom with a granite countertop, a white sink, a large mirror, a towel rack, and a bathtub.

Suite, 1 King Bed (Bath and Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Walk-In Shower)

A bed with a teddy bear reading a book, white bedding, and a wooden headboard.

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Puebla is home to Holiday Inn Express Puebla by IHG. Zócalo de Puebla and Fort Loreto are notable landmarks, and the area's natural beauty can be seen at Parque del Paseo de Los Gigantes and La Malinche National Park. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium. Visit our Puebla travel guide
Map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140

What's nearby

  • Galerías Serdán
    17 min walk - 0.9 miles
  • Plaza de Revolución
    6 min drive - 1.4 miles
  • Museum of the Mexican Army and Air Force
    6 min drive - 1.4 miles
  • National Museum of Mexican Railroads
    7 min drive - 1.7 miles
  • Cuexcomate Volcano
    9 min drive - 1.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    8 min drive
  • Puebla Intl. Airport (PBC)
    33 min drive

Restaurants

  • María Ofelia
    6 min walk
  • Cholula Nuestra
    7 min walk
  • La Cocina de Los Angeles
    2 min walk
  • Carl’s Jr.
    3 min walk
  • Xanta Gastronomía
    5 min walk

Similar properties

Lobby lounge
Four Points By Sheraton Puebla
Puebla
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,350 reviews
Four Points By Sheraton Puebla
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Puebla by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Holiday Inn Express Puebla by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Puebla by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Puebla by IHG?

Check-out is at 1 PM.

Where is Holiday Inn Express Puebla by IHG located?

Situated in Puebla, this hotel is within 3 mi (5 km) of Zócalo de Puebla, Puebla Cathedral, and Puebla Convention Center. Angelopolis Commercial Center and Parque del Paseo de Los Gigantes are also within 3 mi (5 km). Puebla–Cholula Tourist Train Terminal is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn Express Puebla by IHG Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1533 out of 2000 reviews
Rating 8 - Good. 338 out of 2000 reviews
Rating 6 - Okay. 78 out of 2000 reviews
Rating 4 - Poor. 16 out of 2000 reviews
Rating 2 - Terrible. 35 out of 2000 reviews

Reviews

Verified review

10/10 Excellent

Maria Concepcion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff super friendly!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
excellent breakfast
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
A really great place to stay, with courteous and attentive staff. The location is excellent—close to historical sites like Centro Histórico and Cholula. The included full breakfast is a big plus, as not many places offer that. Highly recommended, the room was spacious and comfortable and was kept clean every day by the great housekeeper!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Yogesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. staff was cordial, and air conditioning was perfect, except the bath had a leak.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nadia did a fantastic job keeping my room clean. She was so professional and helpful with anything I asked for. She gave me lots of time to get settled in everyday and made the experience special. I’m a returning guest & love all the staff here. It’s a very comfortable stay. Thank you for making the experience great.
Stayed 12 nights in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and close to airport
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. You should have restaurant at night.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food service 👍
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Puebla everything was perfect
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. Good location. Friends staff. Clean sheets and big bed. Would stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great stuff and breakfast menu
Stayed 5 nights in May 2026
Verified review

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast & parking
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and nice. I highly recommend this hotel
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Carlos R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast every morning.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Neomi

Liked: Cleanliness, amenities, property conditions & facilities
Good amenities and friendly staff. Perfect for our 1 night stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

rita elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente ! 😊
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good and safe stay. Hotel very clean. Staff was kind and helpful. Breakfast was good but with few options. Other eating options in the area are limited or not at walk distance
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the room on 7th floor although the windows were (permanently?) steamed up. Room nice and clean and the lighting was good. Staff at breakfast and on reception were good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfect
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in May 2026