Hampton Inn & Suites by Hilton Puebla

3.0 star property
Hotel with free breakfast, in the vicinity of University of the Americas Puebla

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Breakfast included
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave

Suite, 1 Queen Bed, Refrigerator & Microwave | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Queen Bed, Refrigerator & Microwave

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Refrigerator

Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Mountain View

Suite, 1 Queen Bed, Mountain View | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, City View

Suite, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Queen Bed, City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2do Retorno Osa Menor No 4, Tlaxcalancingo, San Andrés Cholula, PUE, 72830

What's nearby

  • University of the Americas Puebla - 4 min drive - 3.1 miles
  • Angelopolis Commercial Center - 5 min drive - 3.3 miles
  • Metropolitan Auditorium - 5 min drive - 3.5 miles
  • Triangulo Las Animas Shopping Center - 5 min drive - 3.8 miles
  • Great Pyramid of Cholula - 7 min drive - 5.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 27 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Cemitas las Poblanitas - ‬16 min walk
  • ‪Mi Viejo Café - ‬5 min walk
  • ‪El Brunch Breakfast & Lunch - ‬14 min walk
  • ‪Los Sabores" Cocina Mexicana - ‬13 min walk

About this property

Hampton Inn & Suites by Hilton Puebla

Hotel near University of the Americas Puebla
Located close to Metropolitan Auditorium and Angelopolis Commercial Center, Hampton Inn & Suites by Hilton Puebla provides free self-serve breakfast, a terrace, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Free self parking
  • An elevator, luggage storage, and meeting rooms
  • Coffee/tea in the lobby, a 24-hour front desk, and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 120 individually decorated rooms include comforts such as premium bedding and heated floors, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Heated floors, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 6 and September 30.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 44 per pet, per stay, plus a deposit of USD 55 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 55 per stay
  • Pet fee: USD 44 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Puebla
Hampton Inn Hilton Puebla Hotel San Andrés Cholula
Hampton Inn Hilton Puebla Hotel
Hampton Inn Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel
Hampton Inn & Suites by Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel San Andrés Cholula

Frequently asked questions

Is Hampton Inn & Suites by Hilton Puebla pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of USD 55 per stay and a fee of USD 44 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites by Hilton Puebla?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites by Hilton Puebla?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hampton Inn & Suites by Hilton Puebla?

Check-out is at noon. Late check-out is available for a fee.

Where is Hampton Inn & Suites by Hilton Puebla located?

Located in Tlaxcalancingo, this hotel is 3 mi (4.9 km) from University of the Americas Puebla and within 6 mi (10 km) of Triangulo Las Animas Shopping Center and Angelopolis Commercial Center. Metropolitan Auditorium and Great Pyramid of Cholula are also within 6 mi (10 km).

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Hampton Inn & Suites by Hilton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 358 out of 466 reviews
Rating 8 - Good. 79 out of 466 reviews
Rating 6 - Okay. 11 out of 466 reviews
Rating 4 - Poor. 6 out of 466 reviews
Rating 2 - Terrible. 12 out of 466 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Ana

Goog hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great place to stay. Will definitely stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Martin David Márquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Claudia Lissa Suarez Montes de

Liked: Property conditions & facilities
I love staying at this hotel! Staff is so humble and polite. Food was delish! Room was clean and well maintained. Recommended!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2025

2/10 Terrible

Uriel

Disliked: Cleanliness, amenities, property conditions & facilities
Mala
Stayed 1 night in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosmery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and cleaning staff was super
Stayed 7 nights in May 2024

10/10 Excellent

Arjunakani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is good
Stayed 2 nights in Dec 2024

8/10 Good

MARBELLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 1 night in Feb 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Good option
Stayed 3 nights in May 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto
Stayed 4 nights in May 2025

4/10 Poor

RICARDO

Íbamos a un concierto y se suspendió, expidia cobra recargo cuando el movimiento se haría con 15 días de anticipación Su precio barato sale más caro
Stayed 1 night in May 2025

2/10 Terrible

Uriel

Disliked: Cleanliness, property conditions & facilities
Mal
Stayed 2 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención y servicio por parte del.personal. En especial de Lorena para realizar los requerimientos solicitados
Stayed 1 night in May 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención, ubicación y buen lugar
Stayed 3 nights in May 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
La estancia fue agradable y el personal atento, las instalaciones comodas
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin David Márquez

Stayed 3 nights in Jan 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple su función
Stayed 1 night in Apr 2025

8/10 Good

Moy

Stayed 1 night in Apr 2025