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Gran Hotel de Puebla by HNF

4.0 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

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Photo gallery for Gran Hotel de Puebla by HNF

View from property
Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk
Pool
Point of interest
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room, 1 King Bed with Sofa bed, Non Smoking

Junior Single Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Single Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,318 reviews
Holiday Inn Express Puebla by IHG

About the neighborhood

Map
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020

What's nearby

  • Cuauhtemoc Stadium - 6 min drive - 5.1 miles
  • Centro Expositor - 9 min drive - 5.1 miles
  • Angelopolis Commercial Center - 9 min drive - 4.7 miles
  • Zócalo de Puebla - 10 min drive - 4.4 miles
  • Puebla Cathedral - 10 min drive - 4.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 14 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Toks - ‬3 min walk
  • ‪Pozoleria - ‬12 min walk
  • ‪Pollo Feliz - ‬10 min walk
  • ‪Marriot Real Puebla - ‬4 min walk

About this property

Gran Hotel de Puebla by HNF

Luxury upscale hotel near FINSA
Located close to Zócalo de Puebla and Puebla Cathedral, Gran Hotel de Puebla by HNF provides a terrace, dry cleaning/laundry services, and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local cuisine. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • Smoke-free premises, outdoor furniture, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 154 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 1:00 PM on weekends; USD 17.30 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • La Prieta
  • Lobby Bar
  • Tierra Azteca

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (6,458 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar near toilet (23 inches high)
  • Raised toilet seat (20 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IHN120620UZ3

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Puebla Hotel

Frequently asked questions

Is Gran Hotel de Puebla by HNF pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel de Puebla by HNF?

Self parking is free at this property.

What time is check-in at Gran Hotel de Puebla by HNF?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Gran Hotel de Puebla by HNF?

Check-out is at noon.

Where is Gran Hotel de Puebla by HNF located?

Situated near the airport, this luxury hotel is 1.2 mi (1.9 km) from FINSA and within 6 mi (10 km) of Zócalo de Puebla and Puebla Cathedral. Cuauhtemoc Stadium and Puebla Convention Center are also within 6 mi (10 km).

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Gran Hotel de Puebla by HNF Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 336 out of 435 reviews
Rating 8 - Good. 68 out of 435 reviews
Rating 6 - Okay. 14 out of 435 reviews
Rating 4 - Poor. 7 out of 435 reviews
Rating 2 - Terrible. 10 out of 435 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Excellent rooms and clean and comfortable
Stayed 1 night in Feb 2025

10/10

Excelente
Stayed 2 nights in May 2025

10/10

Nice Hotel
Stayed 1 night in Dec 2024

10/10

Thank you
Stayed 2 nights in May 2025

4/10

Ice machine didn’t work, internet was too slow and overpriced breakfast.
Stayed 2 nights in May 2025

10/10

Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
Stayed 1 night in Sep 2023

10/10

Great staff
Stayed 5 nights in Jun 2024

10/10

Room
Stayed 1 night in Dec 2024

4/10

don’t understand little bit of english .No black tea available in restaurants
Stayed 1 night in Jan 2025

10/10

Nice and frendly people
Stayed 3 nights in Aug 2023

10/10

Nc
Stayed 4 nights in Nov 2023

10/10

x
Stayed 5 nights in Sep 2023

10/10

Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Apr 2025

10/10

Todo su personal muy amable y la ubicación muy favorable para mis necesidades
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Mar 2025

10/10

Buen hotel cerca de varios lugares de interes, un parque muy interesante cruzando la calle pero para ptras atracciones necesitas transporte Good hotel near to several attractions, a great park crossing the street but for other attractions you need transportation Goo
Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Excelente todo!!!
Stayed 1 night in Jan 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Excelente servicio y comodidad
Stayed 1 night in Feb 2025

10/10

Hotel muy tranquilo para descansar.
Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Jan 2025