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HOTEL SANTIAGO

2.5 star property
Hotel with free parking, steps from Zócalo de Puebla

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Photo gallery for HOTEL SANTIAGO

Flat-screen TV
Terrace/patio
Standard Double Room, 1 Double Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.0 miles
  • Puebla Cathedral - 2 min walk - 0.1 miles
  • Puebla Convention Center - 10 min walk - 0.6 miles
  • Centro Expositor - 6 min drive - 1.9 miles
  • Angelopolis Commercial Center - 6 min drive - 3.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • ‪Mercado de la Acocota - ‬4 min walk
  • ‪Tortas Meche - ‬1 min walk
  • ‪Attico 303 - ‬1 min walk
  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Hotel Royalty Centro - ‬2 min walk

About this property

HOTEL SANTIAGO

Hotel near Zócalo de Puebla
Close to Puebla Cathedral, HOTEL SANTIAGO has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises, a front-desk safe, and an elevator
  • A 24-hour front desk
Room features
All guestrooms at HOTEL SANTIAGO include thoughtful touches such as 24-hour room service, as well as amenities like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator (39 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

Frequently asked questions

Is HOTEL SANTIAGO pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL SANTIAGO?

Self parking is free at this property; nearby parking is also free.

What time is check-in at HOTEL SANTIAGO?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at HOTEL SANTIAGO?

Check-out is at noon.

Where is HOTEL SANTIAGO located?

Located in Puebla Historic Center, this hotel is steps from Zócalo de Puebla and Puebla Cathedral. Palafoxiana Library and Santo Domingo Church are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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HOTEL SANTIAGO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 125 reviews
Rating 8 - Good. 32 out of 125 reviews
Rating 6 - Okay. 6 out of 125 reviews
Rating 4 - Poor. 2 out of 125 reviews
Rating 2 - Terrible. 0 out of 125 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went far and beyond to make us feel welcome.
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, with a excellent view
Stayed 2 nights in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Cristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2025

8/10 Good

HUI

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the staffs are very friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

José Luis

Liked: Amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

8/10 Good

Jannine

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel in a great location just steps to the Zocalo. The rooms do not have good soundproofing so bring ear plugs if noise bothers you. No air conditioning but did have a floor fan that was adequate.
Stayed 1 night in Jun 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost in front off the Zocalo the hart off a Puebla capital super grate licayion
Stayed 1 night in Jan 2025

10/10 Excellent

Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to Zócalo de Puebla Centro/Catedral de Puebla

It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Bed
Stayed 3 nights in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

marion

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like no coffee in room. All else amazing
Stayed 6 nights in Jan 2025

4/10 Poor

Nadezhda

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, modern room, very clean, nice staff. Unfortunately very noisy, disco music playing outside till after midnight, garbage trucks, motorbikes, and inside hotel slamming doors, thin walls means you hear TV next room. If you want a good night's sleep don't stay here. Honest review January 2025
Stayed 3 nights in Jan 2025

8/10 Good

Merri

Liked: Cleanliness, staff & service, amenities
Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ng
Stayed 1 night in Apr 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

10/10 Excellent

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2025

8/10 Good

Arleta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien solo que las camas son duras
Stayed 1 night in Jun 2025

10/10 Excellent

Diana Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación, muy cerca de la catedral. Habitaciones limpias y el personal amable
Stayed 2 nights in Jun 2025

6/10 Okay

Santiago

Liked: Cleanliness
Lo que no me agradó del hotel es que todo el tiempo hay mucho ruido y se logra escuchar de habitación en habitación.
Stayed 1 night in Jun 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
Esta a 50 metros de la Catedral, del Zócalo
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Maria

Liked: Cleanliness, amenities, property conditions & facilities
Se ha convertido en mi Hotel preferido, cada que visito la Ciudad de Puebla
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was within walking distance. People very friendly. Fany did excellent in cleaning our room 👏 👌 🙌. The people at the front desk were very friendly and helpful when we needed some items. I higly recommend this place to stay. Everything super clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ramiro

Stayed 1 night in Jun 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable todo el personaly habitación confortable y muy limpia. Super recomendable
Stayed 1 night in Jun 2025

10/10 Excellent

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien.
Stayed 2 nights in May 2025