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City Express by Marriott Puebla Finsa

3.0 star property
Travelers start their day with a hearty breakfast buffet at this business-friendly hotel, where they can recharge at the gym or hold meetings in dedicated spaces.

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Photo gallery for City Express by Marriott Puebla Finsa

Lobby - City Express by Marriott Puebla Finsa (Cuautlancingo)
Exterior - City Express by Marriott Puebla Finsa (Cuautlancingo)
Fitness facility - City Express by Marriott Puebla Finsa (Cuautlancingo)
Free daily buffet breakfast - City Express by Marriott Puebla Finsa (Cuautlancingo)
Room, 1 Queen Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi - City Express by Marriott Puebla Finsa (Cuautlancingo)
Located in Puebla's business district, City Express by Marriott Puebla Finsa offers convenience and comfort. Guests enjoy a breakfast buffet, in-room WiFi, and a gym. The hotel provides dry cleaning/laundry services and a complimentary shuttle for nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Cuautlancingo, City Express by Marriott Puebla Finsa is in the business district. Great Pyramid of Cholula and Puebla Cathedral are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center. Parroquia de San Juan Bautista and Ice Arena Puebla are also worth visiting. Visit our Cuautlancingo travel guide
Map
Lateral Sur Autopista Mexico-Puebla, km. 117, No. Oficial 3, Cuautlancingo, PUE, 72730

What's nearby

  • Great Pyramid of Cholula
    Great Pyramid of Cholula
    17 min drive - 9.6 miles
  • Zócalo de Puebla
    Zócalo de Puebla
    23 min drive - 9.3 miles
  • Africam Safari
    Africam Safari
    41 min drive - 26.0 miles
  • FINSA
    1 min walk - 0.0 miles
  • Finsa Industrial Park
    2 min walk - 0.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    18 min drive
  • Puebla Intl. Airport (PBC)
    24 min drive

Restaurants

  • Tacos Puerta 3
    15 min walk
  • Las Espadas
    11 min walk
  • Mi Viejo Pueblito
    4 min walk
  • Fonda Doña Yola
    17 min walk
  • Marisqueria El Moreno
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 441 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Frequently asked questions

Is City Express by Marriott Puebla Finsa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Puebla Finsa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express by Marriott Puebla Finsa?

Check-out is at 1:00 PM.

Where is City Express by Marriott Puebla Finsa located?

Situated in the business district, this hotel is steps from FINSA and Finsa Industrial Park. Parque del Paseo de Los Gigantes and Outlet Puebla Premier are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express by Marriott Puebla Finsa Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 192 out of 388 reviews
Rating 8 - Good. 129 out of 388 reviews
Rating 6 - Okay. 34 out of 388 reviews
Rating 4 - Poor. 17 out of 388 reviews
Rating 2 - Terrible. 16 out of 388 reviews

Reviews

Verified

8/10 Good

Diana

Liked: Cleanliness
The food is always good and they keep cleaning all the surfaces and area .
Stayed 1 night in Dec 2025
Verified

8/10 Good

Omar Ian

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast included, unlimited coffee all day and night. It could use updated vending machines that take cards and not just cash. SD cable TV is not great but that’s a minor thing.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service
The staff and the breakfast buffet is really good . The bathrooms need an upgrade. The bed is hard .
Stayed 1 night in May 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and employees are great so is the breakfast buffet . Maybe little updates on the bathrooms of the rooms hotel, curtains bathroom.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient for my husband and me because of the location. Mube the property need update on the rooms (bathrooms) . The staff excelent.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

José Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

ailed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique but good
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i had a sudden change in my itinerary they allowed us to stay a few extra hours at no cost to us. Very kind and frienly staff
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
U
Stayed 1 night in Jan 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the dripping water from the air conditioner unit everything else was great.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Jun 2025
Verified

4/10 Poor

SERVIACERO

Disliked: Property conditions & facilities
The phone in the room doesn't work, the breakfast is terrible, the furniture in the room is not functional, the water from the shower leaks into the rest of the bathroom.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

MAURICIO JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in May 2026
Verified

6/10 Okay

Argelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno solo había chilaquiles y huevo y no hay variedad de verduras. Muy simple el desayuno.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Arturo Saury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy fresca la habitación ,no desayuné ya que salí muy temprano.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción que el precio calidad me encantó que incluye el desayuno
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Muy buenas instalaciones, el servicio excelente, personal atento, en general un hotel muy recomendable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Eduardo

Liked: Amenities
Confort
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anaid

Liked: Cleanliness, amenities, property conditions & facilities
Muy recomendable, la verdad es que siempre es una excelente opción para hospedarte aquí ya sea por trabajo o personal!!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

SERGIO

Liked: Cleanliness, property conditions & facilities
Mejorar la limpieza de las habitaciones y el equipo de AA (hace mucho ruido)
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JESUS ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio bueno en General. La alfombra en habitaciones se observaba con manchas.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

RAUL RIOS

El desayuno muy sencillo y frio
Stayed 1 night in Dec 2025
Verified

8/10 Good

Juan Carlos

Liked: Amenities, property conditions & facilities
La alfombra esta manchada
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA HABITACIÓN ES COMODA Y AMPLIA
Stayed 6 nights in Sep 2025