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City Express by Marriott Puebla Centro

3.0 star property
Hotel with free breakfast, 7-minute walk to Puebla Convention Center

Choose dates to view prices

Photo gallery for City Express by Marriott Puebla Centro

Lobby
Exterior
Property amenity
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Located in the heart of Puebla, City Express by Marriott Puebla Centro offers a peaceful garden setting and free continental breakfast. Guests appreciate the in-room WiFi, dry cleaning services, and area shuttle. Previous visitors consistently mention the staff's helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
Desk
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
Desk
Iron/ironing board
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
Desk
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 10 Norte No. 1406, Colonia El Alto, Puebla, PUE, 72000

What's nearby

  • Puebla Convention Center - 5 min walk - 0.3 miles
  • Zócalo de Puebla - 12 min walk - 0.7 miles
  • Puebla Cathedral - 14 min walk - 0.8 miles
  • Zona Histórica de los Fuertes - 14 min walk - 0.8 miles
  • Centro Expositor - 3 min drive - 1.0 mile

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 38 min drive

Restaurants

  • ‪Rooftop Banyan Tree - ‬1 min walk
  • ‪El Ranchito - ‬1 min walk
  • ‪La Chiquita - ‬1 min walk
  • ‪Café & Bar Rentoy - ‬6 min walk
  • ‪La Selva La Cuna de las Chalupas - ‬1 min walk

About this property

City Express by Marriott Puebla Centro

Hotel near Puebla Convention Center
Located close to Puebla Cathedral and Centro Expositor, City Express by Marriott Puebla Centro provides free continental breakfast, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Free self parking
  • A free area shuttle, an electric car charging station, and express check-out
  • A banquet hall, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 124 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Daily housekeeping and desks

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Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,590 reviews
Holiday Inn Express Puebla by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Centro Hotel Puebla Express
City Express Puebla Centro
City Express Puebla Centro Hotel
City Express Centro Hotel
City Express Centro
City Express Puebla Centro
City Express by Marriott Puebla Centro Hotel
City Express by Marriott Puebla Centro Puebla
City Express by Marriott Puebla Centro Hotel Puebla

Frequently asked questions

Is City Express by Marriott Puebla Centro pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Puebla Centro?

Self parking is free at this property.

What time is check-in at City Express by Marriott Puebla Centro?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Puebla Centro?

Check-out is at 1 PM.

Where is City Express by Marriott Puebla Centro located?

Located in Puebla Historic Center, this hotel is within 1 mi (2 km) of Puebla Convention Center, Puebla Cathedral, and Basilica of the Immaculate Conception. Centro Expositor and Parque Industrial Puebla 2000 are also within 6 mi (10 km). Puebla–Cholula Tourist Train Terminal is 26 minutes by foot.

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City Express by Marriott Puebla Centro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, great location.

We stayed for 4 nights to visit family and friends and we loved the hotel. Very well located, very central without having to be in the middle of the city center. We had really nice views. The staff was very friendly and the rooms really clean and comfy. The breakfast was great and the van service was a great plus!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo 👍
Stayed 1 night in Aug 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to find and staff was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I have stayed here but will consider staying again and recomend it
Stayed 1 night in Jul 2024

8/10 Good

Graciela

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

Paulina

Improve breakfast area, improve check in
Stayed 1 night in Sep 2024

8/10 Good

Ilana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice al well kept however we got our rooms on the dirt floor, close to the lobby. There was noise all the time. In the morning we could hear the staff cleaning the floor of the patio behind our room, with their mops and buckets. We could also hear the beeping of the machines in the gym since 5:30 am.
Stayed 1 night in Jan 2025

8/10 Good

Ireri

Liked: Cleanliness, staff & service, property conditions & facilities
it was fine. a littlei outdated
Stayed 2 nights in Apr 2024

4/10 Poor

Ana elvira

Liked: Cleanliness
Menú muy feo...el café no sabe a nada
Stayed 2 nights in Oct 2025

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente por ser express
Stayed 1 night in Oct 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto la habitación y el desayuno, todos muy amables. El hotel muy bonito, solo quisiera que pusieran mas de una botellita de shampoo y enjuague, yo tengo cabello largo y una botellita no alcanza
Stayed 1 night in Oct 2025

10/10 Excellent

JESICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno re feo
Stayed 1 night in Oct 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precioso hotel y muy tranquilo
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service
El personal muy empático el costo beneficio de maravilla ubicación, estacionamiento todo lo tiene yo me hospedare de nuevo ahi. un gusto
Stayed 1 night in Oct 2025

10/10 Excellent

Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en el hotel fue agradable, todo lo que se mencionaba en su página se encontraba, el personal fue muy amable siempre, es un muy buen lugar, definitvamente volvería y recomendaría el hotel a más personas.
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Muy buen servicio y excelentes instalaciones
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente personal. Muy limpio
Stayed 3 nights in Sep 2025

6/10 Okay

Daniela

Liked: Cleanliness
Disliked: Staff & service, amenities
El desayuno estaba corto no tenían variedad y la atención era deficiente
Stayed 2 nights in Sep 2025

10/10 Excellent

Nayelli Anahí

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, solamente que el clima hacía mucho ruido
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debería tener restaurante
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traquila, el servicio de desayuno podria mejorar pero todo muy bien
Stayed 1 night in Sep 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradezco la calidez por el recibimiento y la ayuda durante la estadia.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anahy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estancia
Stayed 1 night in Sep 2025

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