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Casona de los Sapos Hotel Boutique

4.5 star property
Luxury hotel with a full-service spa connected to the convention center in Puebla

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Photo gallery for Casona de los Sapos Hotel Boutique

Indoor pool, pool umbrellas, sun loungers
Bar (on property)
Exterior
Interior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Breakfast available
  • Spa
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Luxury Suite

Double Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Luxury Suite

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room | 52-inch LED TV with satellite channels, TV

Presidential Suite, 1 King Bed

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 126 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Suite Talavera

Suite Talavera | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Talavera

Highlights

Yard
Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Los Angeles

Suite Los Angeles | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Los Angeles

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle 7 Oriente 406, Centro Historico, Puebla, PUE, 72000

What's nearby

  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Zócalo de Puebla - 5 min walk - 0.3 miles
  • Puebla Convention Center - 8 min walk - 0.5 miles
  • Centro Expositor - 5 min drive - 1.9 miles
  • Angelopolis Commercial Center - 7 min drive - 3.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪La Pasita - ‬2 min walk
  • ‪Au Pain Chaud - Pan Artesanal - ‬1 min walk
  • ‪La Terminal - ‬2 min walk
  • ‪Cemitas y Tortas la Poblanita - ‬2 min walk
  • ‪El Ídolo de México - ‬2 min walk

About this property

Casona de los Sapos Hotel Boutique

Luxury hotel near Zócalo de Puebla
Near Puebla Cathedral, Casona de los Sapos Hotel Boutique provides a free grocery shopping service, a free daily manager's reception, and a rooftop terrace. Treat yourself to aromatherapy, a massage, or reflexology at the onsite spa. The on-site international cuisine restaurant, Casona de los Sapos Resta, offers breakfast, lunch, dinner, light fare, and al fresco dining. In addition to an art gallery on site and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and a roundtrip airport shuttle (surcharge)
  • Express check-out, a porter/bellhop, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Casona de los Sapos Hotel Boutique boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 52-inch LED TVs with satellite channels
  • Balconies, mini fridges, and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 150 to 400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Casona de los Sapos Resta
  • La Francesita

Things to do

  • 24-hour health club
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 400 for children
  • Airport shuttle fee: MXN 500 per room (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (up to 10 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casona los Sapos Hotel Boutique Puebla
Casona los Sapos Hotel Boutique
Casona los Sapos Boutique Puebla
Casona los Sapos Boutique
Casona De Los Sapos
Casona Los Sapos Puebla
Casona de los Sapos Hotel Boutique Hotel
Casona de los Sapos Hotel Boutique Puebla
Casona de los Sapos Hotel Boutique Hotel Puebla

Frequently asked questions

Does Casona de los Sapos Hotel Boutique have a pool?

Yes, this property has an indoor pool.

Is Casona de los Sapos Hotel Boutique pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casona de los Sapos Hotel Boutique?

Self parking and valet parking are free at this property.

What time is check-in at Casona de los Sapos Hotel Boutique?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Casona de los Sapos Hotel Boutique?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Casona de los Sapos Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per room applies.

Where is Casona de los Sapos Hotel Boutique located?

Located in Puebla Historic Center, this luxury hotel is within a 10-minute walk of Amparo Museum, Zócalo de Puebla, and Puebla Cathedral. Los Sapos Bazaar and Callejon del Sapo are just steps away. Puebla–Cholula Tourist Train Terminal is 30 minutes by foot.

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Casona de los Sapos Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 152 out of 173 reviews
Rating 8 - Good. 11 out of 173 reviews
Rating 6 - Okay. 6 out of 173 reviews
Rating 4 - Poor. 3 out of 173 reviews
Rating 2 - Terrible. 1 out of 173 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Excelente
Stayed 1 night in May 2025

10/10

Great boutique hotel, food is excellent and very good location.
Stayed 3 nights in Oct 2024

8/10

.
Stayed 7 nights in May 2025

10/10

Beautiful hotel close to all the amenities that PUEBLA has to offer.Close to many great restaurants and shopping.
Stayed 3 nights in Oct 2024

10/10

This hotel was perfect, small intimate and the staff was amazing.
Stayed 2 nights in Oct 2023

10/10

Excellent location, very pretty hotel, and excellent staff
Stayed 4 nights in Nov 2022

10/10

Excellent staff and great location- top quality bed and bedding- very clean- would definitely book again
Stayed 3 nights in Feb 2024

10/10

Very clean and excellent food too.
Stayed 3 nights in Oct 2023

10/10

Excellent, you can walk out to the square. Rooms decor and shower plumbing needs some work.
Stayed 1 night in Dec 2024

10/10

Excellent location and service
Stayed 2 nights in Mar 2024

10/10

Feels very much safe around the area. Gret area to walk around and shop. Huge shopping districts that continue on. Property is great, clean staff is very polite rooms are spacious. Staff is very helpful. Tour buses around the block.
Stayed 2 nights in Nov 2024

10/10

Room was more than I expected. Beautiful accommodations. Food was great. Will definitely recommend
Stayed 1 night in Aug 2024

10/10

The place is full of beautiful art! In the middle of everything easy to walk to restaurants or churches or shopping.
Stayed 2 nights in Jul 2024

10/10

I liked everything: bed super comfy, cleanliness, amenities property, area & parking.
Stayed 5 nights in Nov 2023

10/10

Beautiful historical property, exceptional staff, perfect location. Included breakfast is wonderful. Hope to return next year.
Stayed 3 nights in Jan 2024

10/10

Super friendly staff
Stayed 2 nights in Mar 2023

10/10

Great place and safe. Close to many places of interest. Highly recommended. My only comment is the restaurant, that is not bad but has a lot of completion around.

10/10

This is a beautiful hotel. Very well-situated, clean, terrific staff, great restaurants. Highly recommended.
Stayed 4 nights in Feb 2023

10/10

Loved the hotel. But discovered that the exits have wrought iron gates that are locked at night. When I inquired about exits in case of fire they said they would have to unlock the gates. I believed this was entirely dangerous situation.
Stayed 5 nights in Dec 2024

10/10

The staff aleads attentive. Miguel at front desk always asking if everything was okay. He was able to accommodate my needs due to my chemical allergies thus my stay was very pleasant without any issues. Hotel is walking distance to the centro and there are many options for shopping and restaurants. I would recommend this hotel.
Stayed 5 nights in Aug 2024

8/10

Great location, lots of noise if room facing street , had minor issues, but the front desk staff is the best!!! Arranged private tours for us, extremely helpful and friendly staff!!!!
Stayed 4 nights in Sep 2022

10/10

Casona De Los Sapos is an ideal base for Puebla. The location is ideal, right on a street filled daily with interesting craft and antique stands and just a few beautiful blocks from the town center. Rooms are large and nicely appointed. And the in-hotel restaurant was great! We loved our breakfasts there. Strongly recommend.
Stayed 1 night in Dec 2022

10/10

I were upgraded to the presidential suite magnificent staff front desk everyone was great!
Stayed 2 nights in Feb 2023

10/10

Absolutely perfect! The staff is exceptionally helpful and cheerful. Our Spanish is not great and there was always someone to gladly speak to us. The food is delish too! Highly highly recommend!
Stayed 3 nights in Sep 2022

10/10

Personalized attention, to the point that the chef gave us a list of restaurants in the city where we would get best food.
Stayed 3 nights in Apr 2023