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Casa Juárez

Property class: 2.5

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Photo gallery for Casa Juárez

A cozy outdoor seating area with a fire pit, a sofa, and chairs. - Casa Juárez (Puebla)
A modern hotel room with a large bed, a flat-screen TV mounted on the wall, and a door leading to a balcony. - Casa Juárez (Puebla)
A circular mirror with lights around its edge, a plant on a counter, and a doorway in the background. - Casa Juárez (Puebla)
A courtyard with outdoor seating, a fire pit, and potted plants. - Casa Juárez (Puebla)
A modern kitchen with wooden cabinets, a built-in microwave, and a large window with curtains. - Casa Juárez (Puebla)
Located close to Zócalo de Puebla, Casa Juárez provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to spa services, such as a sports massage or a facial. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, and a door leading to a balcony.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

A modern hotel room with a large bed, a round table with chairs, a small stool, and a staircase.

Deluxe King

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double

A hotel room with two beds, a desk, and a kitchenette.

Premier Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

A four-poster bed with a striped bedspread and tassels, a nightstand with a lamp, and a wall-mounted light fixture.

Master Suite

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

A bedroom with a bed, bedside table, lamp, and a desk with chairs.

Deluxe Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Puebla Historic Center neighborhood, Casa Juárez is connected to the convention center. Great Pyramid of Cholula and Uriarte Talavera are local landmarks, and some of the area's activities can be experienced at SKY Bridge Puebla and Puebla Golf Club. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
Map
Av. Juárez 1704A, Zona Esmeralda, Puebla, PUE, 72160

What's nearby

  • A street lined with colorful buildings, outdoor cafes, and flags.
    Zócalo de Puebla
    11 min drive - 1.0 mile
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    11 min drive - 1.0 mile
  • An ornate church interior with high ceilings, golden decorations, and rows of pews.
    Santo Domingo Church
    11 min drive - 1.0 mile
  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    12 min drive - 2.6 miles
  • A colorful street lined with potted plants and people walking.
    Los Sapos Bazaar
    14 min drive - 2.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    9 min drive
  • Puebla Intl. Airport (PBC)
    39 min drive

Restaurants

  • La Silla
    2 min walk
  • El Club
    3 min walk
  • La Dueña
    3 min walk
  • Coffee Drive
    1 min walk
  • Antojitos El Jefe
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Books
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Children's books
  • Dining table
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 111-cm smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets stay free

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Casa Juárez pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Casa Juárez?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Casa Juárez?

Check-out is at noon.

Where is Casa Juárez located?

Located in Puebla Historic Center, this hotel is within 1 mi (2 km) of Museum of the Mexican Army and Air Force and Zócalo de Puebla. Uriarte Talavera and Museo del Ferrocarril are also within 15 minutes. Puebla–Cholula Tourist Train Terminal is 21 minutes by foot.

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Reviews

Casa Juárez Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 23 out of 23 reviews
Rating 8 - Good. 0 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful, very clean, and centrally located property. Staff are very polite, helpful, and friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. If we come back to Puebla, we will stay here again, comfortable, clean and so close to everything, restaurants, zocalo, etc. Elizabeth and Monica were kind, attentive and so nice and they always made us feel at home.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Very pleasant staff. Comfortable room, great bathroom. Nice neighborhood. Very tidy
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Zendara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Casa Juárez was perfect. The hotel is very nice and clean, the location is good and safe parking is available two blocks from the hotel. The staff at the hotel were attentive to our need, helpful and accomodating. We enjoyed out stay at Casa Juárez. We recommend this hotel and will stay here the next time we are in Puebla.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, professional and very friendly. The location is also great and near plenty of restaurants. The hotel is very comfortable and clean and service is top notch. Highly recommended
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff. The rooms are very clean and comfortable and spacious. There are several dining options across the street and around the area. The service is top notch, where the staff provides a touch up of your room and provides plenty of water and local treats to try. Excellent experience. Highly rate this hotel, staff and service.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Irene

Nicely designed, friendly and nice staff. It is on the main street and it's an easy walk to the historical center of Puebla. We stayed in the suite and it was nice to have a living area separate to the bedroom. There was also a patio, nice to chill and also have breakfast there. It's worth noting that the breakfast included ended up meaning one complimentary breakfast for the stay rather than everyday so best to check with the property. Kitchen can be better stocked.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked for the kitchen and location. Kitchen nice, new, but didn't have enough basics, I had to keep asking for more things to be added. However, the place has no saucepan, no cooking utensils, no toaster. At least have the basics, please! I had to buy my own spatula. Kitchen didn't even have salt and pepper. Location is OK. Be warned, I found this place from a search for "hotels in Puebla Centro Histórico." This hotel is NOT in the historical center of town. Be prepared for very long walks. Area is OK, but it's on a busy street with car dealerships, many generic buildings... not the old-world charm of the heart of Puebla.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda casa y su atomosfera
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento, me gusto mucho el hotel , muy limpio y lmuy bien ubicado . 100% recomendable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El equipo nos dio una atención maravillosa, siempre súper cálidos y atentos. La habitación estaba impecable y con una higiene sobresaliente desde que llegamos. Es genial que acepten mascotas, nos hizo el viaje mucho más fácil a mi perrita y a mi. Sin duda, el desayuno en la terraza fue le detalle más amable! 10/10 regresamos a Casa Juarez!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Wunderschöne Unterkunft - ein leckeres kleines Frühstück, wahlweise auf der Dachterrasse oder im Zimmer serviert.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Macrina

Liked: Cleanliness, property conditions & facilities
El personal muy amable,el cuarto muy limpio todo, y muy cerca de los lugares turísticos, todo muy accesible
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Edson Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, lugar muy bonito tranquilo y limpio ! Localizado en una zona tranquila y accesible ! 100% recomendado
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones muy cómodas y hermoso diseño
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción para Puebla.

El lugar realmente es lindo, la atención excelente sin duda regresaré cuando pueda. super recomendable.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

MARISOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a hospedarme sin dudarlo. Es una casa antigua llena de diseño y detalles. Las camas deliciosas y te sientes con mucha paz y tranquilidad.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi familia y yo nos hospedamos en Casa Juárez por dos noches, y aunque lo reservé por error, resultó ser el mejor error de reserva de mi vida. Desde el momento en que hice la reserva, recibí un mensaje por WhatsApp con una carta de bienvenida, y a partir de ahí, la atención de Martha fue simplemente inmejorable. Nos ayudaron con todo, desde recomendaciones de lugares para visitar hasta cualquier necesidad que tuviéramos durante nuestra estancia. Las instalaciones son bellísimas, diseñadas con un nivel de detalle impresionante. Es un lugar tranquilo, seguro, limpio y moderno—lo tienen todo. Viajo con frecuencia y me hospedo en muchos hoteles, así que sé reconocer un servicio excepcional, y este hotel sin duda merece un 10/10. Si alguien tiene dudas sobre hospedarse aquí solo porque aún no tiene muchas reseñas, no lo piensen dos veces. Es un verdadero tesoro escondido en Puebla. ¡Sin duda volvere! Gracias Martha y Monica por hacer de nuestra estancia una experiencia unica.
Verified review

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y trato, instalaciones de primera
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Viridiana Gómez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos la oportunidad de hospedarnos en Casa Juárez, y sin duda será nuestro nuevo hotel de confianza al ir a Puebla, viajamos con nuestro perro y no solo nos consintieron a nosotras, si no que tuvieron las mismas atenciones con Findus! El lugar es sumamente cómodo y acogedor. Ya queremos volver! Particularmente agradecerle a Liz, quien hizo que nos sintiéramos como en casa!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Paula

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Oct 2024