See all properties

Hotel Valencia Puebla

3.0 star property
Travelers can enjoy the arcade/game room during their stay or venture out to explore nearby attractions including the historic Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Valencia Puebla

Lobby - Hotel Valencia Puebla (Puebla)
Standard Triple Room | Free WiFi, bed sheets - Hotel Valencia Puebla (Puebla)
Superior Room | Bathroom | Towels, soap, shampoo, toilet paper - Hotel Valencia Puebla (Puebla)
Exterior - Hotel Valencia Puebla (Puebla)
Reception - Hotel Valencia Puebla (Puebla)
Hotel Valencia Puebla sits just steps from the historic Zócalo de Puebla, offering a playful retreat with its arcade/game room. Guests appreciate the convenient location and practical amenities including WiFi, self parking, luggage storage, and helpful tour assistance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Puebla is home to Hotel Valencia Puebla. Zócalo de Puebla and Fort Loreto are notable landmarks and Africam Safari is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium. Visit our Puebla travel guide
Map
Calle 11 Norte No. 4405, Zona Sin Asignacion de Nombre de Col 1, Puebla, PUE, 72080

What's nearby

  • Fort Loreto which includes heritage elements and military items
    Zona Histórica de los Fuertes
    15 min walk - 0.8 miles
  • Fort Loreto featuring heritage elements and military items
    Fort Loreto
    19 min walk - 1.0 mile
  • Panorama aéreo de la zona de los Fuertes en Puebla, en un día lluvioso
    Centro Expositor
    5 min drive - 1.4 miles
  • Zocalo Square showing night scenes and a garden
    Zócalo de Puebla
    14 min drive - 2.8 miles
  • Santo Domingo Church featuring a church or cathedral, interior views and heritage elements
    Santo Domingo Church
    15 min drive - 1.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    19 min walk
  • Puebla Intl. Airport (PBC)
    33 min drive

Restaurants

  • Molotes Las Güeras
    14 min walk
  • Carnitas Michel
    7 min walk
  • Birria La Güera
    7 min walk
  • Taqueria La Poblanita
    9 min walk
  • Tacos Karina
    3 min walk

About this property

Hotel Valencia Puebla

Hotel near Fort Loreto
Located close to Zócalo de Puebla and Puebla Convention Center, Hotel Valencia Puebla provides an arcade/game room. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, a computer station, and luggage storage
  • Tour/ticket assistance and smoke-free premises
Room features
All guestrooms at Hotel Valencia Puebla feature thoughtful touches such as 24-hour room service, in addition to amenities like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with tubs or showers and shampoo
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Similar properties

Lunch and dinner served, Mexican cuisine
Hotel Del Portal, Puebla
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
8.2 out of 10, Very Good, 1,001 reviews
Hotel Del Portal, Puebla
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast service is available only by reservation and must be requested in advance of arrival. [

Access methods

Staffed front desk

Pets

Pets allowed
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 250 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Valencia Hotel Puebla
Valencia Puebla
Valencia Hotel
Capital O Valencia
Hotel Valencia Puebla Hotel
Hotel Valencia Puebla Puebla
Hotel Valencia Puebla Hotel Puebla

Frequently asked questions

Is Hotel Valencia Puebla pet-friendly?

Yes, this hotel allows dogs (limit 2 total).

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Valencia Puebla?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Valencia Puebla?

Check-out is at 1 PM.

Where is Hotel Valencia Puebla located?

Situated in Puebla, this hotel is within 3 mi (5 km) of Fort Loreto, Zócalo de Puebla, and Puebla Cathedral. Puebla Convention Center and Cuauhtemoc Stadium are also within 3 mi (5 km). Puebla–Cholula Tourist Train Terminal is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Valencia Puebla Reviews

7.2

Good

8.0

Cleanliness

6.0

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 38 out of 142 reviews
Rating 8 - Good. 41 out of 142 reviews
Rating 6 - Okay. 40 out of 142 reviews
Rating 4 - Poor. 12 out of 142 reviews
Rating 2 - Terrible. 11 out of 142 reviews

Reviews

Verified

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra estancia fue agradable. El único detalle es que la televisión no tenía ningún tipo de señal, ni abierta, ni de cable, ni de streaming. El internet tampoco funcionó. La Limpieza y la atención bien 👍
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Alger

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Me mintieron. No hay ni siquiera cocina. O restaurante no dan desayuno por la mañana. MENTIRA
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

MAGR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, recomendable, excelente servicio, ubicado tranquilo y seguro.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Instalaciones muy viejas y descuidadas, la puerta del baño no tenía seguro, posición del televisor incómodo, alfombra sucia
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo y relajado, no tuvimos ningún incidente, buena atención a los clientes.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
MAL SERVICIO, TARDARON EN ABRIR LA PUERTA, AL LLEGAR. ME PIDIERON QUE ME CAMBIARA A OTRO EDIFICIO PARA PODERME BAÑAR, PORQUE, NO TENÍAN AGUA EN MI HABITACIÓN, TAMPOCO CUENTAN CON RESTAURANTE, A PESAR DE CONTAR CON ÁREA DE FUMAR CERCA DEL ESTACIONAMIENTO, ME PIDIERON QUE SALIERA A LA ENTRADA DEL HOTEL. EL TRATO ES MUY MALO. NO LO RECOMIENDO. NO HE RECIBIDO MI FACTURA A PESAR DE HABER PAGADO IMPUESTOS.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
La atención que te presta el personal es muy grata.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

javier

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Se puede mejorar

Estacionamiento fatal, limpieza y conservación muy bien
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio al cliente

Muy buena atención, gracias!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Raquel Sofia

Liked: Cleanliness, staff & service, property conditions & facilities

Limpio, cómodo pero falla aislamiento de ruido

El personal de recepción muy atento, las habitaciones limpias y las camas muy cómodas. Lo único que tendría que mejorarse, como ya han comentado otros huespedes, es el lugar para estacionar el carro pues es muy pequeño, y la acustica de algunas habitaciones porque se filtra el ruido externo (personas hablando, maletas arrastrándose por el piso, una máquina que suena toda la noche, etc.) y si te asignan la habitación que queda al lado de la recepción es imposibe ignorar todo el ruido típico de cualquier recepción (personas entrando y saliendo, personal escuchando la radio o hablando, etc.)
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Todo excelente. Solo que hay pocos cajones de estacionamiento.
Stayed 1 night in Dec 2019
Verified

8/10 Good

YouthLove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para mi fue excelente por la zona, estas a la mitad de casi todo (del centro, de Capu, rueda etc) ademas de muy buen transito local, no solo tomar taxis
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
Me gustó que el personal es atento y amable, que hay todo lo básico de una habitación. No me gustó que la alfombra estaba muy sucia, parecía que hace meses no se hubiera limpiado y solo había un conector para cargar teléfonos.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno pero habitación mal ubicada.

Todo muy bien, lo único malo es que me dieron una habitación a lado de la recepción y se escuchaba TODO! Y eso era muy incomodo por que se escuchaban las voces de todos, los autos, motos, etc. Pero en general bueno! Volvería pero en otra habitación definitivamente.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service
La ubicación me pareció buena , aunque el hotel no cuenta con suficiente espacio para estacionamiento y las camas son duras
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente hotel, muy amables los trabajadores, en todo momento muy atentos, recomendado un 10.
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Muy bonito hotel y muy amables
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Muy bonito hotel, excelente servicio.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza y la cama está en excelente condición.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
En general me pareció bien el hotel. Lo desagradable fue que unos huéspedes estuvieron haciendo bastante ruido hasta como a las 24:00 horas, a pesar de que se les llamó la atención y otros huéspedes se quejaron. Creo, que por respeto a los demás huéspedes, se les debió haber pedido que abandonaran el hotel. No debería ser que uno pague el servicio de un hotel para descansar y alguien le arruine el descanso.
Stayed 1 night in Aug 2019
Verified

8/10 Good

YF

Liked: Cleanliness
部屋の電球の球交換があれば良い。
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
el tiempo de espera en abrir las puertas para poder entrar ya sea a pie o con el carro ( se tardan mucho para contestar para abrir el porton para meter el carro ) de ahí en adelante todo aceptable.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

RAY

Liked: Cleanliness, staff & service, room comfort

AGRADABLE HOTEL, CERCANO AL CENTRO DE PUEBLA

HOTEL CON MUCHA TRANQUILIDAD Y LIMPIO, LO MALO: ESTACIONAMIENTO MUY REDUCIDO
Stayed 1 night in Feb 2018
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien recibidos, atención e información sobre la ciudad buena, todo muy bien.. Gracias..
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Bien

El servicio muy bueno la verdad, la habitación ni se diga, lo único que no me agradó fue q reserve una habitación doble para un día, entre a las 9pm y me dicen que la tenía que desocupar a la 1pm de lo contrario me cobrarían otro día cuando se supone que la renta de la habitación es por 24hrs
Stayed 1 night in Dec 2017