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Best Western San Pedro Puebla

3.5 star property

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Photo gallery for Best Western San Pedro Puebla

A pool area with a tiled floor, a central staircase, and outdoor seating with umbrellas. - Best Western San Pedro Puebla (Puebla)
A reception desk with a television displaying a hotel interior, a statue, and a decorative lamp. - Best Western San Pedro Puebla (Puebla)
A banquet hall with round tables set for a formal event, featuring white tablecloths and chairs with white coverings. - Best Western San Pedro Puebla (Puebla)
A multi-story building with balconies, storefronts, and a street view. - Best Western San Pedro Puebla (Puebla)
A narrow entrance to a room with a bed and a framed picture on the wall. - Best Western San Pedro Puebla (Puebla)
Close to Zócalo de Puebla and Puebla Cathedral, Best Western San Pedro Puebla provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Be sure to enjoy happy hour at the on-site restaurant. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a business center.

Reviews

3.0 out of 10

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Basic Twin Room, Balcony, City View

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Balcony, Pool View

A hotel room with two beds, a desk with a chair, a small table, and a coat rack.

Standard Room, Balcony, Pool View

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Studio Suite, Balcony, City View

A hotel room with two beds, a chandelier, a window with curtains, a wall-mounted phone, and a framed picture.

Deluxe Studio Suite, Balcony, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite, Balcony, City View

A room with a four-poster bed, a small table with a bottle and glasses, a television on the wall, and a balcony with curtains.

Deluxe Suite, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Double Room, Pool View

A hotel room with two beds, a desk with a chair, a TV, and a view of an outdoor area with a table and chairs.

Comfort Double Room, Pool View

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Located in Puebla, Best Western San Pedro Puebla is in the historical district. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Museo del Ferrocarril and National Museum of Mexican Railroads are also worth visiting. Visit our Puebla travel guide
Map
202 Av 2 Ote, Puebla, Pue., 72000

What's nearby

  • A nighttime plaza with people sitting on benches, trees, and illuminated buildings.
    Zócalo de Puebla
    2 min walk - 0.1 miles
  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    3 min walk - 0.2 miles
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    3 min walk - 0.2 miles
  • A colorful street lined with potted plants and people walking.
    Los Sapos Bazaar
    7 min walk - 0.4 miles
  • Puebla Convention Center
    7 min walk - 0.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    8 min drive
  • Puebla Intl. Airport (PBC)
    42 min drive

Restaurants

  • The Italian Coffee Company
    2 min walk
  • Starbucks
    1 min walk
  • Vips
    1 min walk
  • Antigua Taquería La Oriental
    2 min walk
  • Cerdo Picante
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 190 to 300 for adults and MXN 190 to 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

More

  • Connecting rooms available
  • Dryer
  • Iron/ironing board
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 190 to 300 for adults, and MXN 190 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number ‭1211140177‬

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western San Pedro Puebla pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Best Western San Pedro Puebla?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Best Western San Pedro Puebla?

Check-out is at noon.

Where is Best Western San Pedro Puebla located?

Located in Puebla Historic Center, this hotel is steps from Poblano de Arte Virreinal Museum and Zócalo de Puebla. Santa Monica Convent and Museum of Religious Art and Candy Street are just steps away. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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Reviews

Best Western San Pedro Puebla Reviews

3.0

3.0

Cleanliness

4.0

Amenities

2.0

Staff & service

3.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

4/10 Poor

Martha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me dieron una habitación con el lavabo tapado, el baño se salía el agua con pipi por debajo de la taza no podías bañarte ya q no tenía ni siquiera una cortina y te llegaba a los pies mientras te bañabas el agua sucia q se salía por debajo de la taza. El personal de recepción al poner la queja solo se burlaban y no hacían nada para solucionar el problema, y la gerente se fue a su casa y no resolvió nada
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Martha rosa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una pésima experiencia ya que llegamos y nos dijeron que no existía la reservación que el problema era de Expedia y no era verdad. Aparte la gerente y los de Recepcion querían cobrarnos Extra por cada persona, a pesar de qué le dijimos que la reserva estaba hecha por tres personas y que ellos no tenían cama que a pesar de qué así las estaban promocionando todo eso fue lo que nos dijeron y al final nos acomodaron en una habitación horrible, que al baño, se le salió el agua y olía muy feo. Insistía que la reservación nunca fue hecha, y cuando les hablaron de Expedia, casualmente apareció por arte de magia a la reserva. No sé si nos querían hacer simplemente un cargo extra o robarse la habitación. Sinceramente no sé cuáles serían sus razones, pero mi experiencia fue pésima en este Hotel. No lo recomiendo para que siga trabajando con ustedes en Hoteles.com. Tratan mal al cliente y dicen que no existen las reservas, ya que no fuimos a las únicas que nos sucedió.
Stayed 2 nights in May 2026