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Urban Puebla by Grupo Amber

Property class: 3.5

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Photo gallery for Urban Puebla by Grupo Amber

A modern interior with a glass partition, a staircase, and a marble floor. - Urban Puebla by Grupo Amber (Puebla)
A modern reception area with a marble floor, wooden reception desk, and a glass-top table. - Urban Puebla by Grupo Amber (Puebla)
A modern multi-story residential building with a garage, large windows, and a tree in the foreground. - Urban Puebla by Grupo Amber (Puebla)
A modern building with a glass facade, outdoor seating, and a variety of plants. - Urban Puebla by Grupo Amber (Puebla)
A modern hotel room with a large bed, a flat-screen TV on a wooden stand, and a sliding glass door leading to an outdoor area. - Urban Puebla by Grupo Amber (Puebla)
Near Zócalo de Puebla, Urban Puebla by Grupo Amber provides everything you need. Guests can connect to free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Suite

A modern room with a glass door leading to a balcony, a round wooden table, a black wireframe chair, and a yellow wall.

Standard Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern hotel room with a bed, a TV on a small table, and a large window with a view.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern hotel room with a bed, a wooden side table, a round chair, and a built-in bookshelf.

Superior Suite

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern hotel room with two beds, a black chair, and a painting on the wall.

Superior Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, and a chair, a staircase, and a large window with a view.

Deluxe Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

La Paz, a neighborhood in Puebla, is home to Urban Puebla by Grupo Amber. SKY Bridge Puebla and Puebla Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Africam Safari and Centro de Artes Crazy Ibiza. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
Map
Calle Cholula 11, Colonia La Paz, Puebla, PUE, 72160

What's nearby

  • Fuente de los Frailes
    3 min walk - 0.2 miles
  • Centro de Artes Crazy Ibiza
    13 min walk - 0.8 miles
  • Triangulo Las Animas Shopping Center
    5 min drive - 1.2 miles
  • Galerías Serdán
    5 min drive - 1.4 miles
  • Museum of the Mexican Army and Air Force
    7 min drive - 1.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    10 min drive
  • Puebla Intl. Airport (PBC)
    35 min drive

Restaurants

  • Toscalia
    4 min walk
  • Santa Clara
    2 min walk
  • El Parrillaje
    3 min walk
  • El Desdén-Cantina Gastronómica
    5 min walk
  • Panade Horno Y Cafe
    3 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Streaming services

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 5550620602

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Is Urban Puebla by Grupo Amber pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Urban Puebla by Grupo Amber?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Urban Puebla by Grupo Amber?

Check-out is at noon.

Where is Urban Puebla by Grupo Amber located?

Located in La Paz, this hotel is within 1 mi (2 km) of Fuente de los Frailes, Centro de Artes Crazy Ibiza, and Triangulo Las Animas Shopping Center. Museum of the Mexican Army and Air Force and Museo del Ferrocarril are also within 2 mi (3 km).

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Reviews

Urban Puebla by Grupo Amber Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 63 out of 108 reviews
Rating 8 - Good. 31 out of 108 reviews
Rating 6 - Okay. 6 out of 108 reviews
Rating 4 - Poor. 6 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

Reviews

Verified review

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure, but limited to 7 vehicles
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Hugo

Liked: Staff & service
Lobby in front of room in a small area, you can here what is going on there and garage door under the room, open several times at night or early in the morning while trying to rest, really noise, room really nice, no a/c available
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba limpia y espaciosa, sin embargo el colchón parecía de cartón y nuestra habitación no tenía cortinas dando al mini patio incluido, por lo que se metía toda la luz en la mañana. Las paredes son muy delgadas y se escucha todo, especialmente si están en la planta baja cerca de la recepción.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó ! La cama súper cómoda, muy privado y me encantó que contaran con aislamiento de ruidos !! Las zonas al aire libre muy limpias , cómodas y privadas , definitivamente vuelvo a hospedarme ahí
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy funcional, el detalle solamente fue que en el lugar de trabajo donde esta el escritorio no funcionaban los contactos, me prestaron una extensión para solventar el problema, por otro lado una de las almohadas estaba manchada de maquillaje En general son solo detalles, pero le estancia fue excelente
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son muy amplias y limpias.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities
Ubicación conveniente para moverse en auto en la ciudad aunque no está particularmente cerca de ningún punto de interés. El estacionamiento techado es limitado a 6-8 coches, afortunadamente sí había lugar. Las habitaciones están ya un poco necesitadas de renovación de acabados, aunque en general están bien. En mi habitación (la 15) las ventanas no cerraban bien y el blackout era muy pesado así que no se podía abrir solo la mitad porque el peso hacía que se fuera hasta abajo de la ventana.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Felipe Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció muy bien la propiedad y el costo/beneficio de lo que pagué. Sin lugar a dudas me volvería a quedar ahí, lo recomiendo.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitacion, personal muy amable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sentí muy agusto en mi estancia, zona segura, lugar lindo, limpio y comodo muy recomendado
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Juan Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy pequeña, no tiene escritorio ni silla para trabajar, no ponen pañuelos desechables, no tienen aire acondicionado, no ponen toallas para secar manos y las toallas que hay para la regadera eran blancas ahora son grises y el estacionamiento que ofrecen es limitado, cuando regresas a descansar ruegas porque haya lugar disponible
Stayed 4 nights in May 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente, la única crítica que podría hacer es un poco fuerte el aromatizante que ponen en la habitación, ya que en lo personal soy alérgico a ciertos aromas.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si es fácil de llegar
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones no aíslan el ruido externo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es excelente, no hay ruido, esta muy limpio y esta muy lujoso
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excepcional, el cuarto grande y muy limpio, estacionamiento seguro. Me volvería a hospedar.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Juan Pablo

Liked: Cleanliness, property conditions & facilities, room comfort

Mal servicio de un encargado

al final se quedó una persona extra y llegó un encargado y dijo que no podía estar en la habitación. altas horas de la noche. le dije que pagaría su costo extra pero se negó a aceptarlo y quería sacarla del hotel en ese momento. se me hizo un pésimo criterio, al final me enteré que sí se podía pagar una persona extra.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorpresa

Una gran sorpresa por lo bien que está tanto la ubicación, comodidad, limpieza y otros como el precio!!!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

DIEGO ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran servicio!!

Excelente!!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato, excelentes instalaciones
Stayed 1 night in May 2024
Verified review

8/10 Good

Susana

Importante limpieza

Muy bien la atención muy buena solo si el personal de limpieza debería hacerlo mejor ya q solo se vio como q te dieron la cama pero no cambiaron sábanas y la limpieza por encimita porque ni movieron muebles pero en general bien, creo q la limpieza es muy importante
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Colchón y almohadas muy duros. Mi esposa y yo dormimos poco y mal por culpa de la incomodidad de la cama. No había shampoo ni jabón en los dispensadores del baño.
Stayed 1 night in Jun 2024