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Arkana Puebla by Grupo Amber

4.0 star property
Hotel with a full-service spa, near Galerías Serdán

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Photo gallery for Arkana Puebla by Grupo Amber

Spa
Business center
Business center
Business center
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Laundry
  • Gym
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Laptop workspace
Daily housekeeping
Wardrobe or closet
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Laptop workspace
Daily housekeeping
Wardrobe or closet
Desk
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Superior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Laptop workspace
Daily housekeeping
Wardrobe or closet
Desk
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Business Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Living room
Wardrobe or closet
Desk
Laptop workspace
Daily housekeeping
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Laptop workspace
Daily housekeeping
Wardrobe or closet
Desk
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Laptop workspace
Daily housekeeping
Wardrobe or closet
Desk
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Laptop workspace
Daily housekeeping
Wardrobe or closet
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Laptop workspace
Daily housekeeping
Wardrobe or closet
Desk
  • 32 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Map
Calle Atoyac #10 Col. La Paz, Puebla, PUE, 72160

What's nearby

  • Galerías Serdán - 19 min walk - 1.0 mile
  • Angelopolis Commercial Center - 5 min drive - 1.9 miles
  • Zócalo de Puebla - 5 min drive - 2.4 miles
  • Puebla Cathedral - 5 min drive - 2.4 miles
  • Puebla Convention Center - 7 min drive - 4.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Miel Negra Barra de Cafés Especiales - ‬3 min walk
  • ‪Burbula la Paz - ‬5 min walk
  • ‪Hackl Panaderos Artesanos - ‬2 min walk
  • ‪Via Veneto - ‬3 min walk
  • ‪Salad Bowl la Paz - ‬5 min walk

About this property

Arkana Puebla by Grupo Amber

Upscale hotel near Galerías Serdán
Located close to Angelopolis Commercial Center and Zócalo de Puebla, Arkana Puebla by Grupo Amber provides a terrace, laundry facilities, and a gym. Treat yourself to a massage at the onsite spa. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises, a front-desk safe, and luggage storage
  • A 24-hour front desk
Room features
All guestrooms at Arkana Puebla by Grupo Amber offer comforts such as laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 43-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number AAM110822CJ1

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Arkana
Arkana Hotel
Collection O Arkana
Arkana Urban Collection
Arkana Hotel By Rotamundos
Collection O Urban by Arkana
Arkana Grupo Amber Collection O
Arkana Puebla by Grupo Amber Hotel
Arkana Puebla by Grupo Amber Puebla
Arkana Puebla by Grupo Amber Hotel Puebla

Frequently asked questions

Is Arkana Puebla by Grupo Amber pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arkana Puebla by Grupo Amber?

Self parking is free at this property.

What time is check-in at Arkana Puebla by Grupo Amber?

Check-in begins at 3:00 PM.

What time is check-out at Arkana Puebla by Grupo Amber?

Check-out is at noon.

Where is Arkana Puebla by Grupo Amber located?

Located in La Paz, this spa hotel is within 3 mi (5 km) of Galerías Serdán, Zócalo de Puebla, and Puebla Cathedral. Angelopolis Commercial Center and Puebla Convention Center are also within 3 mi (5 km).

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Arkana Puebla by Grupo Amber Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 105 reviews
Rating 8 - Good. 19 out of 105 reviews
Rating 6 - Okay. 8 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 5 out of 105 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

I like everything
Stayed 1 night in Feb 2024

4/10

The hotel hasn’t cradel for babies, it was a shampoo made by dirty water and also the cream that they put in the bathroom was made up with water, the shower semelled really bad. The area was really noisy because next street was a club working all night long.
Stayed 1 night in Jun 2023

10/10

Es un hermoso lugar para hospedarse
Stayed 1 night in Aug 2024

8/10

Elegimos el hotel en el momento. Es un estilo departamento- hotel. Las habitaciones tenian buen espacio y el baño también. La atención fue muy amable. Quiza algunos detalles como el tapiz un poco descuidado, las paredes con manchas de zapatos o propiamente de uso por lo que pudiera dar un aspecto no tan limpio cuando estaba bien. La zona segura y tranquila, esta ok
Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Jul 2024

10/10

Stayed 3 nights in Aug 2024

10/10

Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Jul 2024

10/10

Fue una bonita estancia que siempre nos recibía bien y que nos tuvo mucha paciencia
Stayed 3 nights in Jun 2024

10/10

Stayed 1 night in Jun 2024

10/10

Stayed 1 night in Jun 2024

10/10

Stayed 1 night in Jun 2024

2/10

Stayed 3 nights in Jun 2024

8/10

el hotel esta bonito , bien ubicado y cuenta con excelente cafeteria y restaurante. pero en los cuartos esta mal planeado la ubicacion de apagadores, no tiene a/c ni ventilador, por lo que en dias calurosos mejor evitar. Su gym esta algo abadonado y tienen un buen spa
Stayed 1 night in Jun 2024

10/10

Miy biena opción, hotel con lo básico necesario para una estancia cómoda, el restaurante muy sabroso y el personal en general muy amable
Stayed 2 nights in Jun 2024

8/10

El hotel en general está muy bien. Cama cómoda, sábanas y almohadas excelentes, presión y temperatura de agua bien. Los alimentos excelentes en sabor, calidad y precio. Lo malo, no hay aire acondicionado y no hay ventiladores de techo ni de pedestal. Y las paredes están sucias, no les falta pintura, les falta limpieza. Muy probablemente me volvería a hospedar pero en invierno. Estuve en la habitación 15
Stayed 1 night in May 2024

6/10

Faltó aire acondicionado o ventilador …lo demás bien!
Stayed 2 nights in May 2024

10/10

Dos noches con precio de promoción, lugar tranquilo para moverse fácilmente en vehículos a diversos lugares de la ciudad.
Stayed 2 nights in May 2024

10/10

Stayed 2 nights in Apr 2024

6/10

Stayed 1 night in Mar 2024

2/10

Mal servicio en la recepcion
Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Feb 2024

10/10

Un lugar muy bello, el ambiente agradable, al igual que la atención. Ampliamente recomendable!
Stayed 2 nights in Feb 2024

8/10

Stayed 1 night in Feb 2024