Aristos Puebla

4.5 star property
Luxury hotel with a health club and a sauna

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Photo gallery for Aristos Puebla

Exterior
Presidential Suite, 1 Bedroom | Blackout drapes, free WiFi
Outdoor pool
TV
TV

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 16 of 16 rooms

Executive Room

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Double Beds

Presidential Suite, 1 Bedroom

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed

Junior Suite, 1 King Bed

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • City view
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Accessible, City View

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • City view
  • 100 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • City view
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

Business Room

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Double Bed

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • City view
  • 9.3 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom

Highlights

Connecting rooms available
TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
  • City view
  • 9 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Suite

  • Sleeps 2
  • 2 Double Beds

Triple Room Standard

  • Sleeps 3
  • 2 Double Beds

Suite Presidential

  • Sleeps 2
  • 2 Double Beds

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Twin Suite Junior

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Av. Reforma, 533, Col. Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 8 min walk - 0.5 miles
  • Puebla Cathedral - 10 min walk - 0.6 miles
  • Puebla Convention Center - 19 min walk - 1.0 mile
  • Angelopolis Commercial Center - 6 min drive - 3.1 miles
  • Centro Expositor - 7 min drive - 2.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 16 min walk
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪Salon familiar Corona - ‬2 min walk
  • ‪Taqueria la Michoacana de Don Panchito - ‬2 min walk
  • ‪La Michoacana - ‬2 min walk
  • ‪Café Tres Gallos - ‬1 min walk
  • ‪Ocho30.4 - ‬1 min walk

About this property

Aristos Puebla

Luxury hotel near Zócalo de Puebla
Near Puebla Cathedral, Aristos Puebla provides a rooftop terrace, shopping on site, and an arcade/game room. For some rest and relaxation, visit the sauna or the steam room. The on-site Mexican cuisine restaurant, Colorines, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, a 24-hour front desk, and an elevator
  • Concierge services, tour/ticket assistance, and a TV in the lobby
Room features
All 152 rooms boast comforts such as free WiFi and room service.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (MXN 50 per day)
  • Secured, covered valet parking on site (MXN 50 per day; includes in/out privileges)
  • Secured, covered extended parking on site (MXN 50 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 to 300 for adults and MXN 150 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colorines

Things to do

  • Arcade/game room
  • Children's pool
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 for adults, and MXN 150 to 150 for children
  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 50.00 per day (in/out privileges)
  • Covered valet parking fee: MXN 50 per day (in/out privileges)
  • Covered extended parking fee: MXN 50 per day
  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Aristos Hotel Puebla
Aristos Puebla
Aristos Puebla Hotel
Aristos Hotel
Aristos Puebla Hotel
Aristos Puebla Puebla
Aristos Puebla Hotel Puebla

Frequently asked questions

Does Aristos Puebla have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aristos Puebla pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Aristos Puebla?

Self parking is available for MXN 50.00 per day. Valet parking is available for MXN 50 per day. Extended parking is available for MXN 50 per day.

What time is check-in at Aristos Puebla?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aristos Puebla?

Check-out is at 1 PM.

Does Aristos Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies.

Where is Aristos Puebla located?

Located in Puebla Historic Center, this luxury hotel is within a 10-minute walk of Bello Museum and Zócalo de Puebla. Uriarte Talavera and Plaza de Revolución are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 16 minutes by foot.

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Aristos Puebla Reviews

Reviews

6.4
Rating 10 - Excellent. 127 out of 954 reviews
Rating 8 - Good. 258 out of 954 reviews
Rating 6 - Okay. 317 out of 954 reviews
Rating 4 - Poor. 140 out of 954 reviews
Rating 2 - Terrible. 112 out of 954 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10

La gente que sube las maletas a la habitación y reciben los autos para estacionarlos son super amables y serviciales, en mostrador me toco cuando hice mi check in un joven que fue amable nada espectacular pero amable, sin embargo los días posteriores estaban en recepción dos diferentes chicas que les falta muchisimo servicio al cliente, un par de ocasiones las encontré con otras personas platicando y comiendo en la recepción, el hotel necesita renovaciones se siente y se ve muy viejo, un elevador dejo de funcionar. Hay otras opciones por el mismo precio en mejores condiciones, creo que si en recepcion hubieran estado mas al pendiente y fueran mas amables se podrian pasar por alto algunos detalles. No hay clima en los cuartos y en la noche se encierra el calor en la habitación. el agua de lavamanos huele muy mal. En el Bar no habia nadie estuve esperando que llegaran a atenderme y tuve que salir a preguntar por el barman, pedi un carajillo que parecia agua, el barman amable pero estaba ocupado realizando otras actividades y nos desatendia, le falta capacitacion. Nada que ver con el aristos que conocí hace varios años.
Stayed 4 nights in May 2025

10/10

Personal atento, amable, rapidez, zona muy céntrica limpió
Stayed 1 night in May 2025

4/10

La atención es buena desde que te reciben, pero las condiciones de las instalaciones requieren mucho mantenimiento. El ascensor da miedo, las coladeras perfuman el ambiente en la habitación y no funcionan bien el aire acondicionado ni el escusado. El jabón líquido de la regadera olía como shampoo para mascotas. Lo único rescatable es la ubicación
Stayed 1 night in Apr 2025

6/10

El ruido, se escuchaban las conversaciones del cuarto de a lado.
Stayed 1 night in Sep 2024

4/10

Está muy descuidada
Stayed 1 night in Aug 2024

10/10

Nada
Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Dec 2023

6/10

Nos gustó que está cerca del centro de puebla, el restaurante muy buena comida y buena atención, no nos gustó que la alberca, estaba sucia, fría, no es climatizada, está en un edificio hasta el 4o piso sin elevador y la atención en recepción deficiente.
Stayed 2 nights in Mar 2023

2/10

La recepcionista muy mal preparada para atender al huesped, debi presionar y hacer llamadas y enseñar los cargos de mi reserva para que me diera la habitacion La recepcionista estaba necia que no habian habitaciones disponibles y no me daba soluciones, así me tuvo casi una hora Muy mal servicio de limpieza en las habitaciones, esta es una suite y aun asi muy mal
Stayed 2 nights in Mar 2023

4/10

DECADENCIA QUE DEMERITA LA VENTAJA DE ESTAR EN EL CENTRO. Baños sucios y malolientes; camas duras y almohadas boludas; cortinas sucias y rotas que no cubren toda la ventana, así no se puede descansar; NO TIENE ALBERCA, lo que tiene es un chapoteadero con agua turbia y fría que ponen en servicio dependiendo de un sinfín de factores al azar y su acceso es verdaderamente complicado. Los valet parking son amables, pero duermen en los autos; el teléfono no tiene línea y el hotel en si huele raro. DECEPCIONANTE. NO REGRESO!
Stayed 5 nights in Oct 2022

10/10

The hotel is old and isn’t up date. The mattress is hard and old. The air conditioner, too noisy.
Stayed 1 night in Nov 2021

8/10

Está muy bien ubicado Pero en las regaderas casi no sale agua caliente
Stayed 2 nights in Feb 2020

10/10

Stayed 1 night in Feb 2020

10/10

Stayed 1 night in Jan 2020

8/10

Que no me pueden facturar la estancia; como que se lavan las manos. Por favor envienme el link y datos para bajarla por mi empresa. Gtacoas por la atenvion que presten.
Stayed 3 nights in Jan 2020

8/10

Stayed 1 night in Jan 2020

8/10

Stayed 1 night in Dec 2019

10/10

Un excelente establecimiento me trataron muy bien,
Stayed 1 night in Dec 2019

10/10

Stayed 1 night in Dec 2019

10/10

Stayed 1 night in Dec 2019

10/10

Ubicación, buen trato a los clientes y la confianza que otorgan
Stayed 1 night in Dec 2019

6/10

me gustó la ubicación. no me gustó el deterioro del lugar, todo es viejo y la limpieza podría mejorar
Stayed 1 night in Dec 2019

6/10

Me gusto la ubicacion y lo que no me gusto fue las condiciones de la habitacion
Stayed 1 night in Nov 2019

10/10

Su ubicacion y los servicios. Asi como la atencion de su personal
Stayed 1 night in Nov 2019

2/10

DESGRACIADAMENTE VIVI UNA MALA EXPERIENCIA DESDE LA RESERVACION REALIZE VARIAS LLAMADAS AL HOTEL ANTES PARA CONFIRMAR Y QUE NO LA TENIAN REGISTRADA, NO SE SI EL ERRO FUE DE EXPEDIA U EL HOTEL, LLEGUE Y QUE NO TENIAN CUARTOS DISPONIBLES CUANDO YO DESDE UN MES Y MEDIO YA HABÍA PAGADO MI RESERVACION,. MAL SERVICIO
Stayed 3 nights in Nov 2019