- Liked: Cleanliness
- Disliked: Staff & service, amenities
Overall the property was well maintained. Sanitized sticker on the door was reassuring! Unfortunately, even though we specifically reserved an accessible room with roll-in shower, and left a note in the message area about the critical requirement of a roll-in shower for this reservation, the room did not have a roll-in shower. This has happened numerous times to us as travelers (husband is in a motorized wheelchair and we travel with his shower chair in tow) even after making all the right reservations. I am pleading with hotels everywhere - add more roll-in shower rooms AND don't assume a switch to an accessible tub will work just as well - it does not! In our case an accessible tub is unusable. I hope our story can help make a difference.