See all properties

Neptune, an Ash Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Neptune, an Ash Hotel

Property entrance - Neptune, an Ash Hotel (Providence)
The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated - Neptune, an Ash Hotel (Providence)
Lobby sitting area - Neptune, an Ash Hotel (Providence)
Interior detail - Neptune, an Ash Hotel (Providence)
Restaurant - Neptune, an Ash Hotel (Providence)
Located close to Rhode Island Convention Center and Amica Mutual Pavilion, Neptune, an Ash Hotel provides a coffee shop/cafe, 2 bars, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds
  • Free WiFi

View all photos for The Mates Room, One Queen Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

7.0 out of 10
Good
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for The King Room, One King Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The King Room, One King Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Providence, Neptune, an Ash Hotel is in the city center. Amica Mutual Pavilion and Providence Children's Museum are cultural highlights, and travelers looking to shop may want to visit Providence Place Mall. Don't miss out on a visit to WaterFire Arts Center. Visit our Providence travel guide
Map
122 Fountain Street, Providence, RI, 02903

What's nearby

  • Amica Mutual Pavilion
    Amica Mutual Pavilion
    1 min walk - 0.1 miles
  • Xavier Hall, at Johnson and Wales University, in Providence, Rho
    Johnson and Wales University
    3 min walk - 0.2 miles
  • Providence Place Mall
    Providence Place Mall
    5 min walk - 0.3 miles
  • Rhode Island School of Design
    Rhode Island School of Design
    10 min walk - 0.6 miles
  • Rhode Island Convention Center
    2 min walk - 0.1 miles

Getting around

  • Providence Station
    10 min walk
  • T.F. Green Airport (PVD)
    16 min drive

Restaurants

  • La Salle Concessions
    4 min walk
  • Dunkin'
    3 min walk
  • Papa Gino’s
    3 min walk
  • Blake's Tavern
    2 min walk
  • Maruichi Japanese Food & Deli
    2 min walk

Similar properties

Property entrance
Hilton Providence
Downtown Providence
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
7.2 out of 10, Good, 1,000 reviews
Hilton Providence
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Uncovered self parking on site (USD 38.75 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 12:30 PM for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby café
  • Memere's
  • Neptune Bar
  • The Boombox

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (3,500 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Uncovered self parking fee: USD 38.75 per day (in/out privileges)
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Neptune, an Ash Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Self parking is available for USD 38.75 per day. Limited spots are available.

What time is check-in at Neptune, an Ash Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Neptune, an Ash Hotel?

Check-out is at 11:00 AM.

Where is Neptune, an Ash Hotel located?

Located in Downtown Providence, this hotel is steps from Amica Mutual Pavilion and Rhode Island Convention Center. Johnson and Wales University and Providence Place Mall are also within 5 minutes. Providence Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Neptune, an Ash Hotel Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff and the room was very clean. Small but well appointed room. Awesome shower stall. :)
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The overall atmosphere and history is awesome!!! I am looking forward to my next stay nest week!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, hotel has a beautiful retro style, very clean, a lot to offer right indoors. Fine dining, bar, karaoke lounge, walking distance for night life. Overall great experience. Definitely worth the money. Parking not included but public lot next to the hotel offers a very discounted rate for guests.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, easy parking and check in process. Clean bed and shower, quaint room had a unique old fashioned feel. Great location. We parked once for the weekend, walked to dinner, a show and back for the evening, then checked out and hopped on the bike path. Convenient, good price.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Great boutique hotel- lots of charm. Super location- it’s an older building so the elevator is tiny but fun! The room was large and the bathroom was well appointed and modern. Staff was super friendly and helpful- overall, great stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really tidy cute very sparse but comfortable hotel and room. Staff is very friendly. Location is great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, the room pleasant and clean and staff was courteous and very helpful. Would certainly stay here agaiin
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky style, clean room and very nice staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service
Clean room, very friendly staff, great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very nice boutique hote. Love the elevator.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Neptune is a retro renovation in a terrific location with a great vibe. Very comfortable, well-appointed room.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Mikal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay. Not a good place for a light sleeper. Have to admit the water didn't get very hot for showers. Good restaurant on site, im from the area and being out after dark in the area can be skeptical for the single traveler. For a quick in and out stay would stay again!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fair for the price I paid for it. The room was enough for one person, and the location was good. Fair price, fair stay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Walda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A downtown location with a fun and historic vibe. The bed was comfortable and the bathroom was clean. The speakeasy bar had wonderful cocktails and a friendly bartender. Overall, good experience with helpful staff members.
Stayed 1 night in Mar 2026
Verified

8/10 Good

JAMIE

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Room was dirty but service was impressive and amazing. Professional and easy to work with.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nawal

Liked: Cleanliness, property conditions & facilities
nice room and very friendly and helpful staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tramaine

Liked: Cleanliness, property conditions & facilities
The location is great
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
Simple straight forward room, great for a one night stay. Coffee shop in the morning was nice and coffee was good. Elevator was quite small and old with metal gates etc but stairs were also easy to get to.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Very cool and eclectic building. The bathroom was very tiny, but everything felt clean and well taken care of
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable quiet room, great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Comfy bed, attentive staff and service. Clean and a great deal for overnight parking!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and comfortable, staff friendly and helpful, good logo, nice vibe.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean rooms.
Stayed 1 night in Dec 2025