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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Rhode Island Convention Center

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Photo gallery for Neptune, an Ash Hotel

Property entrance
2 bars/lounges, karaoke bar, cocktail bar
2 bars/lounges, karaoke bar, cocktail bar
Shower, designer toiletries, hair dryer, towels
The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Day bed
Pillowtop bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
122 Fountain Street, Providence, RI, 02903

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.0 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Providence Place Mall - 5 min walk - 0.3 miles
  • Brown University - 19 min walk - 1.1 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 14 min drive

Restaurants

  • ‪The Vig - ‬4 min walk
  • ‪Trinity Brewhouse - ‬2 min walk
  • ‪The Black Sheep Providence - ‬4 min walk
  • ‪The Malted Barley - ‬3 min walk
  • ‪Reiners Bar & Game Room - ‬4 min walk

About this property

Neptune, an Ash Hotel

Hotel near Rhode Island Convention Center
Located close to Amica Mutual Pavilion and Providence Place Mall, Neptune, an Ash Hotel provides a coffee shop/cafe and 2 bars. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Local cuisine breakfast (surcharge), secured bicycle storage, and concierge services
  • ATM/banking services, a 24-hour front desk, and an elevator
  • Multilingual staff, luggage storage, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 52 individually furnished rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is Neptune, an Ash Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Neptune, an Ash Hotel?

Limited spots are available.

What time is check-in at Neptune, an Ash Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Neptune, an Ash Hotel?

Check-out is at 11:00 AM.

Where is Neptune, an Ash Hotel located?

Located in Downtown Providence, this hotel is steps from Rhode Island Convention Center and Amica Mutual Pavilion. Johnson and Wales University and Providence Place Mall are also within 5 minutes. Providence Station is 10 minutes by foot.

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Neptune, an Ash Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness
Great property. Wish the cafe was open, but it was still amazing. Super room. Nice bedding. Great furniture. Wonderfully attentive staff
Stayed 1 night in May 2025

6/10 Okay

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really quaint hotel. Would have loved more amenities, like a closet and fridge
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a fun and unique hotel experience. Definitely recommend. Will stay here again if I'm back in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy transportation and cutw hotel but thats it, and the staff was nice and awesome experience but i wouldn’t stay again, room was very cramped and small
Stayed 3 nights in May 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Elisha

Liked: Staff & service, amenities, property conditions & facilities
Very cool historical building. Little tight to navigate but overall good stay.
Stayed 2 nights in Apr 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming and vintage place to stay. No fridge in room or hair dryer or small things like that but very homey. Stay feels like you’re in an apartment rather than hotel. I loved the vibe!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was cozy and cute but it was clean. Helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place. Pretty small. I did not hear anything from the karaoke bar downstairs. I would stay here again. Just wish they had a vending machine in n the property.
Stayed 3 nights in Apr 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool boutique hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Koty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quaint boutique hotel that was the perfect location for our long weekend in Providence. Staff at the front desk were very pleasant. Only thing missing from our room was a mini fridge, which would've been convenient, but aside from that, it was a perfect spot for us!
Stayed 3 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Unique atmosphere
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Was great but restaurant and cafe under construction
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place, great staff, clean facility
Stayed 2 nights in Feb 2025

8/10 Good

Lynette

Liked: Staff & service
Location was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Amenities, property conditions & facilities
Lovely place
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hip boutique. My husband stayed here after a Providence game - was perfect for his stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Andrea

Liked: Cleanliness
Disliked: Property conditions & facilities
My car got broken into in the parking lot where a bouncer stands outside of the hotel until 1am and they told me it’s not their lot wnd basically oh well
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff in wonderful location.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cara M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was on point and just a great vibe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back
Stayed 1 night in Mar 2025

8/10 Good

Colleen

It is a charming boutique hotel in downtown Providence. My firsy impression i was a bit worried. The lobby area didn't feel clean, the orginal tiled floors of the historic building looked like they needed to be mopped and the hip modern navey velvet sofas could have done with a vaccum, the black enamel community table needed a wiped down with a cleaner and cloth. General house keeping for the beautifully decorated space filled with exquisitely curated collectibles, modern touches and art monographes and magzines. Thankfully all of that need care in the public space was found in our guestroom, which made for a good rest night sleep. The room was spacious and beautifully decorated with a cool modern/vintage vibe. The shower was tiny and only had a rain shower head from directly above my head making it award as i didn't need to wash my hair. I'd book another stay at the Neptune and Ash i enjoyed its sophisicated modern loft aesethetic.
Stayed 1 night in Jun 2025

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Catherine

Disliked: Staff & service, amenities, property conditions & facilities
Looked much more like a boutique hotel online than it actually was. The elevator was difficult to use and did not feel safe. Staff was not interested in friendliness, very matter of fact in their interactions. Rugs in the hallways were ripped and gross.
Stayed 1 night in Apr 2025