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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Rhode Island Convention Center

Choose dates to view prices

Photo gallery for Neptune, an Ash Hotel

Property entrance
Staircase
The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated
2 bars/lounges, karaoke bar, cocktail bar
2 bars/lounges, karaoke bar, cocktail bar
Located close to Rhode Island Convention Center and Amica Mutual Pavilion, Neptune, an Ash Hotel provides a coffee shop/cafe and 2 bars. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Providence, Neptune, an Ash Hotel is in the city center. Amica Mutual Pavilion and Providence Children's Museum are cultural highlights, and travelers looking to shop may want to visit Providence Place Mall. Rhode Island Convention Center and Johnson and Wales University are two other places to visit that come recommended.
Visit our Providence travel guideOpens in a new window
Map
122 Fountain Street, Providence, RI, 02903

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.0 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Providence Place Mall - 5 min walk - 0.3 miles
  • Brown University - 19 min walk - 1.1 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 14 min drive

Restaurants

  • ‪Maruichi Japanese Food & Deli - ‬2 min walk
  • ‪Murphy's - ‬1 min walk
  • ‪The Stable - ‬2 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Trinity Brewhouse - ‬2 min walk

About this property

Neptune, an Ash Hotel

Hotel near Rhode Island Convention Center
Located close to Amica Mutual Pavilion and Providence Place Mall, Neptune, an Ash Hotel provides a coffee shop/cafe and 2 bars. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Local cuisine breakfast (surcharge), multilingual staff, and smoke-free premises
  • ATM/banking services, a 24-hour front desk, and secured bicycle storage
  • Concierge services, an elevator, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 52 individually furnished rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is Neptune, an Ash Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Neptune, an Ash Hotel?

Limited spots are available.

What time is check-in at Neptune, an Ash Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Neptune, an Ash Hotel?

Check-out is at 11:00 AM.

Where is Neptune, an Ash Hotel located?

Located in Downtown Providence, this hotel is steps from Rhode Island Convention Center and Amica Mutual Pavilion. Johnson and Wales University and Providence Place Mall are also within 5 minutes. Providence Station is 10 minutes by foot.

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Neptune, an Ash Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 472 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chung Hin Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nicely styled hotel with friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Irwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel but safe and quiet.
Stayed 2 nights in Jul 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. Clean property and comfortable beds. Really great pet friendly hotel with an awesome bar.
Stayed 1 night in Aug 2025

10/10 Excellent

Shanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing and helpful! The free drinks were easily used in their coffee bar, and I still can’t get over how comfortable the bed was and how amazing the shower products smelled! I would absolutely stay here again if I visit Rhode Island in the future!
Stayed 2 nights in Aug 2025

10/10 Excellent

PM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great vibe to the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Location is perfect to walk all downtown
Stayed 7 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and I loved the quaint classic style of the hotel. Felt more like home than it did a hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Rustic building
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super pet friendly, staff was very helpful and friendly, and rooms were clean and cozy. The only downside was not having hot water in the showers (it wasn't freezing but definitely never got hot).
Stayed 1 night in Aug 2025

8/10 Good

Suvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and accommodating staff, great location, great price and easy to get to and from. I’d stay again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a unique place to stay and Haley at the front desk was amazing. So friendly and upbeat and went out of her way to help me with my luggage to room and made me feel very special and she cared .
Stayed 1 night in Aug 2025

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice guest service!
Stayed 5 nights in Jul 2025

8/10 Good

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was generally good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and nice hotel that was very easy to get around the city in. The hotel staff was very friendly and gave great recommendations for things to do in the city.
Stayed 4 nights in Jun 2025

6/10 Okay

Anna

Disliked: Staff & service
While the room was nicely appointed, there was not much in terms of hospitality.
Stayed 1 night in Sep 2025

10/10 Excellent

tailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and personable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic area
Stayed 1 night in Jun 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky but so convenient. Walkable to all of downtown Providence and College Hill and surrounded by great restaurants and shopping. The staff is incredibly friendly - especially the morning barista. I would definitely stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were very small. No phone in the rooms and the coffee shop inside the hotel had a very limited menu.
Stayed 2 nights in Jul 2025

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience!
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It's an elective place, quirky, and why we selected it. I wish it had a few more amenities like readily available coffee and food bites. Other than that I enjoyed it and would recommend if you want to experience something other than the common hotel offerings
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
I loved this older hotel and appreciated how it had been kept in great shape. My room was very quiet and the staff was very helpful. Location downtown was very convenient for dining and the airport.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hoi Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying here! It's conveniently located with lots of dining and shopping options nearby. Brown, RISD, museums, more dining, and more shopping are a short walk away, as well as the river and multiple bridges. Except for the coffee shop being unexpectedly closed one morning, the service and staff were great. I'd definitely come back for yet another stay! (P.S. There's definitely weekend noise, but I'm a night owl so I didn't mind too much, since it stopped before I went to bed.)
Stayed 2 nights in Aug 2025

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