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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Rhode Island Convention Center

Choose dates to view prices

Photo gallery for Neptune, an Ash Hotel

Property entrance
2 bars/lounges, karaoke bar, cocktail bar
Staircase
The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated
2 bars/lounges, karaoke bar, cocktail bar
Located close to Rhode Island Convention Center and Amica Mutual Pavilion, Neptune, an Ash Hotel provides a coffee shop/cafe and 2 bars. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Day bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
122 Fountain Street, Providence, RI, 02903

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.0 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Providence Place Mall - 5 min walk - 0.3 miles
  • Brown University - 19 min walk - 1.1 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 14 min drive

Restaurants

  • ‪La Salle Concessions - ‬4 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Caffe Nero - ‬2 min walk
  • ‪The Stable - ‬2 min walk

About this property

Neptune, an Ash Hotel

Hotel near Rhode Island Convention Center
Located close to Amica Mutual Pavilion and Providence Place Mall, Neptune, an Ash Hotel provides a coffee shop/cafe and 2 bars. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Local cuisine breakfast (surcharge), smoke-free premises, and secured bicycle storage
  • Concierge services, a 24-hour front desk, and luggage storage
  • An elevator, ATM/banking services, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 52 individually furnished rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

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Omni Providence Hotel

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,851 reviews
Omni Providence Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is Neptune, an Ash Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Neptune, an Ash Hotel?

Limited spots are available.

What time is check-in at Neptune, an Ash Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Neptune, an Ash Hotel?

Check-out is at 11:00 AM.

Where is Neptune, an Ash Hotel located?

Located in Downtown Providence, this hotel is steps from Rhode Island Convention Center and Amica Mutual Pavilion. Johnson and Wales University and Providence Place Mall are also within 5 minutes. Providence Station is 10 minutes by foot.

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Reviews

Neptune, an Ash Hotel Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 479 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 140 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms. The mall is very close by and a lot of restaurants walkable distance.
Stayed 5 nights in Oct 2025

6/10 Okay

lisa

Nice hotel for a quick stay .. no free parking $40 a night ..
Stayed 1 night in Oct 2025

2/10 Terrible

Rita

Liked: Staff & service
Disliked: Amenities
No coffee machine in room. Ridiculous!
Stayed 1 night in Oct 2025

6/10 Okay

Grant

Weird smell in the hallway and the room. Seemed to be masked by cologne. Room was much smaller than anticipated and the bathroom sink was clogged. Shower was very small and hard to maneuver. Staff addressed concerns that they could but was not impressed with the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and nice hotel that was very easy to get around the city in. The hotel staff was very friendly and gave great recommendations for things to do in the city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel. Loved the speakeasy! Old school, charming elevator.
Stayed 1 night in Jul 2025

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice guest service!
Stayed 5 nights in Jul 2025

6/10 Okay

Anna

Disliked: Staff & service
While the room was nicely appointed, there was not much in terms of hospitality.
Stayed 1 night in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
I loved this older hotel and appreciated how it had been kept in great shape. My room was very quiet and the staff was very helpful. Location downtown was very convenient for dining and the airport.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christenson

Liked: Cleanliness, amenities, property conditions & facilities
Providence Proper
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice place
Stayed 1 night in Nov 2024

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking situation was confusing. U can park in lot beside the hotel but u must go itno lobby to click the qr code to get the 438 a night rate, If not it is over $200 tpo park in that lot overnight if you just use the kiosk at the lot.
Stayed 1 night in Aug 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Wished Coffee was available in the morning though.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great bed and lodgings but their cafe was closed at the time of my stay
Stayed 4 nights in Apr 2025

6/10 Okay

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really quaint hotel. Would have loved more amenities, like a closet and fridge
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a fun and unique hotel experience. Definitely recommend. Will stay here again if I'm back in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Elisha

Liked: Staff & service, amenities, property conditions & facilities
Very cool historical building. Little tight to navigate but overall good stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no reason for anyone to ever support this place
Stayed 3 nights in Jul 2025

4/10 Poor

Anderson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to use the trick of blasting the AC to hide the unpleasant mildew and public bathroom smell in the room. Only 1 front desk attendant was truly pleasant/helpful others were very dismissive. Also, booking said free parking arrived to have to pay $38 a night. Would not recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Dean Hotel is one of the few that will still offer to clean and straighten up you room daily. I did not necessarily need that, but I am thankful that it was offered. And, it was a pleasantly different place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cara M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was on point and just a great vibe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Unique atmosphere
Stayed 3 nights in Mar 2025

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