Vacations Close To Promenade Shops at Orchard Valley

I got a room for a night, as a solo woman traveler. Check in was easy! The door had a single lock, no extra deadbolt or safety lock. The screen on the window directly by the door was bent and torn. The bed was made well and the main portion of the room was clean. The toilet and bathtub were pretty dirty when I went to use the restroom. The bathroom window had no screen on it, which is also concerning! Overall, I just needed a place to stay and this sufficed. I was able to rest but I do wish I had brought my own cleaning supplies to clean the bathroom.

Clean room & nice staff

I’ve stayed here before and had such a great experience. But this time was completely different . Staff was just not friendly at all. Such a long wait to check in and only one person checking people in. The pull out had had old linen with hair on it. Also room reserve did not come to clean out room once in a 2 day stay. They told us to leave the trash in the hallway. Front desk also told us that room service leaves after 5 so we would have to come to the front desk to get items we needed, when we heard vacuuming on the room above us. It was just awful I don’t know what happened from the couple months I’ve been there but it was terrible.

Honestly, this stay was so AWFUL that I had to call Expedia to help me with the SEVERAL issues with this place DURING our stay.

Pool and hot tub NOT working and we were not told untill we checked in . So we cancelled our next 14 day stay at Lyons Gate .