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Hotel Luis

Property class: 4

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Photo gallery for Hotel Luis

Front of property - evening/night - Hotel Luis (Primiero San Martino di Castrozza)
Spa - Hotel Luis (Primiero San Martino di Castrozza)
A hotel room with a bed, a chair, a fluffy ottoman, a TV, and a view of the outdoors. - Hotel Luis (Primiero San Martino di Castrozza)
A large, multi-story hotel with a grand entrance, outdoor seating area, and a covered patio. - Hotel Luis (Primiero San Martino di Castrozza)
A wine bottle on a decorative stand with grapes and a corkscrew. - Hotel Luis (Primiero San Martino di Castrozza)
Located close to Welsperg Lake and Primiero Valley, Hotel Luis provides a free breakfast buffet, a free roundtrip airport shuttle, and a free daily manager's reception. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a body treatment, a facial, and a body scrub at the onsite spa. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Enjoy the health club, as well as activities like rock climbing, ecotours, and hunting. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A bedroom with a large bed, a desk, a chair, and a skylight.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A bedroom with a large bed, a curved bench, and a wall mural.

Junior Suite

  • Mountain view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

A bedroom with a large bed, a desk, a chair, and a skylight.

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite (for 3 people)

A bedroom with a large bed, a curved bench, and a wall mural.

Junior Suite (for 3 people)

  • Mountain view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite (for 4 people)

A hotel room with a bed, a chair, a fluffy ottoman, a TV, and a view of the outdoors.

Junior Suite (for 4 people)

  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Accessible

A bedroom with a bed, a green sofa, a chair, a small table, and a nightstand.

Junior Suite, Accessible

  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Primiero San Martino di Castrozza, Hotel Luis is in the city center and near a boardwalk/promenade. Tognola Gondola and San Martino di Castrozza Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Primiero Valley and Dolomites. Welsperg Lake and Passo Rolle Ski are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowmobiling. Visit our Fiera di Primiero travel guide
Map
Viale Piave, 20, Fiera di Primiero, Primiero San Martino di Castrozza, TN, 38054

What's nearby

  • A calm lake reflecting snow-capped mountains, surrounded by dense evergreen trees.
    Dolomiti Bellunesi National Park
    13 min drive - 8.7 miles
  • Clarofonte Park
    6 min walk - 0.4 miles
  • Transacqua Church
    10 min walk - 0.5 miles
  • Welsperg Lake
    11 min drive - 3.1 miles
  • Brocon Pass
    31 min drive - 19.1 miles

Getting around

  • Cismon del Grappa Primolano Station
    34 min drive
  • Marco Polo Airport (VCE)
    106 min drive

Restaurants

  • Burgher Bistro 2.0
    6 min walk
  • Santa Romina
    18 min drive
  • Pizzeria Ristorante Slalom
    13 min drive
  • Bar Weiss
    2 min walk
  • Rifugio Tognola

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free ski shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Hunting
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Mountain biking
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 2:30 PM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Luis have a pool?

Yes, this property has an indoor pool. Pool access is from 2:30 PM–7:30 PM.

Is Hotel Luis pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Luis?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

What time is check-out at Hotel Luis?

Check-out is at 10:30 AM.

Does Hotel Luis provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Luis located?

Located near the slopes, this Primiero San Martino di Castrozza hotel is in the mountains, within a 5-minute walk of Primiero Valley and Dolomites, and close to winter sports such as cross-country skiing and skiing lessons. Welsperg Lake and Tognola Gondola are also within 9 mi (15 km).

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Reviews

Hotel Luis Reviews

9.2

Wonderful

9.0

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 27 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

Reviews

Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property. Giacomo and his dad were outstanding hosts. We will definitely return on our next trip to Italy.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

pierluigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities
Personale top
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo hotel, con ristorante di grande qualità. unico neo, la prossimità alla strada principale piuttosto rumorosa
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Financeiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente. Eu recomendo. Super atenciosos e prontos a ajudar a qualquer momento
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Gianfabio

Liked: Cleanliness
Disliked: Amenities
Non torneremo
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel very welcome as a big group (11), breakfast was well prepared and varied, location is perfect for the town. Thank you!
Stayed 4 nights in Sep 2021
Verified review

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Qualche giorno di relax

Hotel gestito con professionalità,competenza e cortesia. Dalle foto su internet appare decisamente più lontano da altri edifici e costruzioni, elemento che aveva influito sulla scelta, ad ogni modo non ha avuto ricadute negative sulla qualità del soggiorno.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スイートに止まったのですが部屋も広く、設備も充実。電気ポットがなかったが無いのか聞いたらすぐに持ってきてくれてティーバックもついていた。レストランもリーズナブルな価格でおいしかった。バス停から近くてよい。スタッフも態度が大変良かった。
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima accoglienza. Personale gentile. SPA pulita e completa. Titolare molto disponibile. Mangiare di buona qualità. Consigliato.
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

ciccio69

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEL WEEKEND IN HOTEL ELEGANTE E TENUTO BENISSIMO

Albergo vicinissimo al centro del simpatico paesino di Fiera di Primiero. Centro tipico dei paesi di montagna con molti negozi. Per chi pratica la montagna ci sono parecchie escursioni da fare dalla piu' semplice alla piu' impegnativa. In albergo l'ambiente e' molto curato, la camera una junior suit molto grande e ben tenuta. L'hotel ha un parcheggio all'aperto comodo per scaricare valigie e un garage sotto l'albergo stesso. Centro benessere non utilizzato.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo Hotel, con tutti i servizi, vicino al centr

OTTIMA in tutti i sensi un centro Relax fantastico!
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati molto bene, hotel in centro paese, ottima camera, personale in sala cortese e gentile, mezza pensione all'altezza delle aspettative di un 4 stelle. Centro benessere completo ma zona relax insufficiente e musica alta per questa zona.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Hotel vicinissimo al centro

L'albergo permette di raggiungere la zona pedonale a piedi in cinque minuti. La posizione è anche comoda per spostarsi coi mezzi del parco in quanto la stazione degli autobus è praticamente di fronte. Arredato in stile liberty. Stanza un po' piccola.
Stayed 5 nights in Aug 2017
Verified review

10/10 Excellent

LINEU EDISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel jóia.

Ótimo atendimento......gostamos.
Stayed 2 nights in Aug 2017
Verified review

4/10 Poor

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MAI PIU' !!!

Per l'anniversario di matrimonio ho prenotato camera superior dando per scontato avesse almeno una finestra:niente,solo due abbaini,la N.306!Mi assegna la N.226 con anche il balconcino ma verso la strada e quindi il sonno molto disturbato.Impazientito,il gestore ci trasferisce al N.122,assicurando che il cliente prenotato,essendo un abituale,non ne farà un problema.La stanza è piccola,con terazzino e silenziosa.Il tappeto però,pieno di polvere,lo tengo arrotolato sotto il tavolino.Per il disagio avuto penso di conciliare il prezzo variato magari con delle cene:netto e perentorio rifiuto.Abbiamo cenato solo la prima sera, perché fuori,a parità di prezzo,abbiamo gustato una miglior cucina locale,con tutto compreso.Al mio primo giudizio negativo inviato,il gestore Sg. Mario,mi telefona e,tutto indispettito e preoccupato del suo buon nome,mi sollecita a disdire subito,entro cinque minuti,invia lui un messaggio chiedendo che il mio non venga trasmesso ed assicurando che ormai mi trovo pienamente a mio agio e,con un attegiamento infantile,ridicolo e poco intelligente,giustifica la mia richiesta della finestra in camera per la mia prolungata vita in Africa!La prima colazione è abbastanza buona e varia ma dal terzo giorno scompare la frutta e,come altri clienti,ne faccio richiesta ai camerieri,sempre gentili e solerti ad ogni richiesta, bravi a passare tra i vari tavolini con spazi molto stretti e subito interessati delle eventuali prenotazioni della cena, da noi sempre delusi.
Verified review

8/10 Good

ANDRE LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradabilíssimo...

O hotel foi nossa base para conhecermos diversas cidades...
Verified review

10/10 Excellent

VALERIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

da ripetere!!!!

una settimana di vacanza con mio marito in questo posto tranquillo. L'hotel è molto confortevole e i titolari sono proprio gentili e professionali, sempre disponibili e gentili. Che dire...una vacanza da ripetere!!!!
Verified review

10/10 Excellent

Bente

Liked: Staff & service, property conditions & facilities, room comfort

Hyggelig opphold på hotell Louis.

Kjempe hyggelig opphold på hotell Louis. Vertskapet var bare helt nydelige.Det samme var servitøren i resturanten.Servicen på hotellet var godt over normalen.Dyktig servitør og vertskap som gjør at man gjerne vil komme tilbake. Etter fine fjellturer i nydelig natur koste vi oss i spa avdelingen før vi inntok kveldens middag i resturanten. God mat! Nydelig salat (ikke spis for mye) Det kommer forrett, hovedrett og dessert også for en rimlig penge.
Verified review

10/10 Excellent

quintino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

albergo per passare belle serate in compagnia

albergo molto confortevole a conduzione familiare ,il personale si è sempre distinto in ogni momento ,la colazione è super ,le montagne dalla nostra camera ci offrivano un incantevole e meravigliosa veduta ,l'albergo è situato in una posizione strategica che dà la possibilità di fare delle belle passeggiate e poter andare in località vicine senza avere stress-
Verified review

6/10 Okay

Striscia....

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Colazione e Ristorante da 2 stelle

Positiva per camere e pulizia, negativa per colazione ristorante e centro benessere.
Verified review

10/10 Excellent

Juliette

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Massimiliano

Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025