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Charme

Property class: 4

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Photo gallery for Charme

A spacious lobby with leather sofas, a coffee table, and potted plants. - Charme (Prato)
A spacious lobby with a wooden reception desk, comfortable seating area, large windows, and indoor plants. - Charme (Prato)
A hotel room with a bed, a desk, a chair, a TV, and a bathroom visible through an open door. - Charme (Prato)
A modern kitchen with a bar area, wooden cabinets, and bar stools. - Charme (Prato)
An outdoor patio with a table and chairs, surrounded by columns, with a view of greenery and distant hills. - Charme (Prato)
You can look forward to dry cleaning/laundry services, a bar, and a health club at Charme. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room wired internet.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room Single Use

A hotel room with a neatly made bed, a lamp on a bedside table, and a window with curtains.

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a bed, desk, chair, and a TV.

Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a bathroom visible through an open door.

Standard Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

About the neighborhood

Prato is home to Charme. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Pitti Palace. Hidron and Villa Celle are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Prato travel guide
Map
Via Delle Badie 228, Prato, PO, 59100

What's nearby

  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    23 min drive - 12.3 miles
  • A historic stone bridge over a calm river, with colorful buildings on either side.
    Ponte Vecchio
    28 min drive - 16.3 miles
  • A detailed view of a cathedral's facade with intricate carvings and statues.
    Piazza del Duomo
    30 min drive - 14.1 miles
  • Pecci Contemporary Art Museum
    14 min walk - 0.8 miles
  • Museo del Tessuto
    18 min drive - 5.1 miles

Getting around

  • Calenzano Station
    8 min drive
  • Florence Airport, Peretola (FLR)
    19 min drive

Restaurants

  • Mo & Ravioli
    3 min drive
  • Bar Magnolfi
    5 min drive
  • Tiratissima
    15 min walk
  • La Pizza di Rebe
    4 min drive
  • Ristorante Pizzeria Civico 312
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 10 per person
  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Charme pet-friendly?

Yes, Charme allows pets (limit 1 total).

How much is parking?

Self parking is available for EUR 10 per day. There is free parking nearby.

What time is check-in at Charme?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Charme?

Check-out is at noon.

Where is Charme located?

Situated in Prato, this hotel is within 3 mi (5 km) of Castello dell'Imperatore, San Francesco, and Prato Cathedral. I Gigli Shopping Center and Golf Club Le Pavoniere are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Charme Reviews

8.2

Very Good

8.6

Cleanliness

7.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 75 out of 224 reviews
Rating 8 - Good. 108 out of 224 reviews
Rating 6 - Okay. 20 out of 224 reviews
Rating 4 - Poor. 15 out of 224 reviews
Rating 2 - Terrible. 6 out of 224 reviews

Reviews

Verified review

8/10 Good

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable spacious rooms, and courteous staff
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for those traveling by car and who wants to explore Tuscany country side
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Laura Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Comfortable hotel.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Pascal

Liked: Staff & service, property conditions & facilities
Good value clean conditions good breakfast
Stayed 2 nights in May 2024
Verified review

8/10 Good

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and comfortable. The staff was courteous and helpful. The breakfast was excellent.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy and satisfied for two nights. Friendly staff and good atmosphere
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Neda

Liked: Staff & service, amenities, property conditions & facilities
The hotel is very nice and clean and well decorated. Staffs are so friendly. Breakfast is beyond the expectation.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

MAXIMINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Television service was not user friendly, and did not provide English options. All other aspects were very good.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
overall great hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT PLACE

Excellent
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Keith

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we got there, they gave us someone else's room. The first night, we kept waking up from the heat as the air conditioning could not keep up to the demand in that part of the hotel. They changed our room the next day instead of trying to fix it. When they moved our belongings, the threw out all of our refrigerated goods. When we gave them the bill, they paid it but were not happy that we replenished our water. The last room was much better, but the sink did not retain water well, so it leaked all over the floor. Most of the staff were nice. Others didn't care.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien 👌
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos con una sonrisa y muy amables algo muy agradable de encontrar en Italia
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Hotel muito bom, excelente quarto, banheiro. Profissionais gabaritados
Stayed 5 nights in Jul 2025
Verified review

4/10 Poor

LIM YOUNG

Disliked: Staff & service, property conditions & facilities
슬리퍼와 생수가 유료인점이 별로네요
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Manuele

Liked: Staff & service
Ciao
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Karsten

Das Hotel ist schon ziemlich abgewohnt. Frühstück sehr dürftig (auch für Italien), an einem Tag war es mal okay, an zwei Tagen gab es fast nichts. Wenig Parkplätze, diese sehr eng.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

jean -maurice

Liked: Cleanliness, property conditions & facilities, room comfort

Moyen

Bonjour, un peu plus de sourire serait plus agréable, chambre propre et assez spacieuse pour le prix, emplacement dans un quartier, pas grand chose autour, par contre il devait y avoir un restaurant, il n'existe plus
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hotel perfetto. Peccato che i mezzi a Prato terminano alle 20, quindi se una persona vuole andare in centro a cena non può perché non ci sono neanche i taxi. Colazione ottima .
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

BRADDAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , nice hotel, good parking and great breakfast although we are all still scared of Covid so no buffet. The air conditioning did not work in the room. It’s needs it. Very hot at night. I mentioned this to the staff
Stayed 5 nights in May 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Poco Charme

Un Hotel non all'altezza del suo nome
Stayed 1 night in Nov 2020
Verified review

8/10 Good

maria cristina

Liked: Cleanliness, staff & service

comodo e confortevole

comodo hotel per posizione e parcheggio. leggermente trasandato per essere un 4 stelle. nell'insieme nulla da dire, ottimo per gruppi
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good transit near Pisa Airport.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nach Jahren ist dieses Hotel renovierungsbedürtig geworden. Leider mussten wir das Zimmer wechseln, da im Badezimmer die Toilettenspülung kaputt und der Fußboden durch eindringendes Wasser ständig feucht war. Außerdem ist die Einrichtung richtig abgenutzt und zum Teil rostig. Auch das Betttuch war leider nicht sauber. Das Frühstück war auch ziemlich dezimiert. Es gibt viele Busreisen, die dieses Hotel als Untekunft gewählt haben. Das sieht man mit der Zeit. Enttäuschend! Das Personal ist sehr nett und bemüht.
Stayed 1 night in Aug 2019