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Hotel Carol

4.0 star property
Hotel with a restaurant, near O2 Arena

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Photo gallery for Hotel Carol

Front of property - evening/night
Reception
Executive Suite | In-room safe, desk, laptop workspace, free WiFi
Meeting facility
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Pillow menu
Hair dryer
Private bathroom
Satellite channels
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Pillow menu
Hair dryer
Private bathroom
Espresso maker
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, free WiFi

Executive Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, free WiFi

Executive Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, free WiFi

Family Suite

Highlights

Heating
Free cribs/infant beds
LCD TV
Pillow menu
2 bedrooms
Hair dryer
Private bathroom
Espresso maker
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Kurta Konrada, 12, Prague, 19000

What's nearby

  • O2 Arena - 6 min walk - 0.4 miles
  • Old Town Square - 8 min drive - 3.5 miles
  • Wenceslas Square - 8 min drive - 3.9 miles
  • Prague Astronomical Clock - 8 min drive - 3.9 miles
  • Charles Bridge - 9 min drive - 4.1 miles

Getting around

  • Divadlo Gong Stop - 2 min walk
  • Prague-Vysocany Station - 14 min walk
  • Vaclav Havel Airport (PRG) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Bageterie Boulevard - ‬4 min walk
  • ‪Old Armenia - ‬3 min walk
  • ‪Kin & K Bakery - ‬5 min walk
  • ‪Restaurace Beseder - ‬3 min walk

About this property

Hotel Carol

Upscale hotel near O2 Arena
Consider a stay at Hotel Carol and take advantage of a terrace, a library, and dry cleaning/laundry services. The on-site Mediterranean cuisine restaurant, Jerusalem Prague, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as conference space and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
  • Multilingual staff, concierge services, and coworking spaces
  • Tour/ticket assistance, a front-desk safe, and 2 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 67 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

Czech, English, German, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (CZK 500 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CZK 375 for adults and CZK 375 for children
  • A restaurant

Restaurants on site

  • Jerusalem Prague

Things to do

  • Library
  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 750 per pet, per night, plus a deposit of CZK 2500 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 375 for adults and CZK 375 for children
  • Airport shuttle fee: CZK 850 per vehicle (maximum occupancy 4)
  • Self parking fee: CZK 500 per day
  • Pet deposit: CZK 2500 per stay
  • Pet fee: CZK 750 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Parking height restrictions apply

Property is also known as

Carol Hotel
Carol Prague
Hotel Carol
Hotel Carol Prague
Hotel Carol Hotel
Hotel Carol Prague
Hotel Carol Hotel Prague

Frequently asked questions

Is Hotel Carol pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CZK 2500 per stay and a fee of CZK 750 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Carol?

Self parking is available for CZK 500 per day. Limited spots are available.

What time is check-in at Hotel Carol?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Carol?

Check-out is at 11 AM.

Does Hotel Carol provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CZK 850 per vehicle applies.

Where is Hotel Carol located?

Located in Prague 9, this hotel is 0.6 mi (0.9 km) from O2 Arena and within 3 mi (5 km) of Vitkov Hill and DOX Centre for Contemporary Art. Prague Market and Czech Lawn Tennis Club are also within 3 mi (5 km). Divadlo Gong Stop and Ocelářská Stop are within a 5-minute walk.

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Hotel Carol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 284 out of 622 reviews
Rating 8 - Good. 275 out of 622 reviews
Rating 6 - Okay. 49 out of 622 reviews
Rating 4 - Poor. 8 out of 622 reviews
Rating 2 - Terrible. 6 out of 622 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Good value for money budget hotel friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, clean and modern, staff were so friendly and helpful, 20 min tram ride into the city centre (less than 5 min walk from hotel) will definitely be going back there when next in Prague.
Stayed 4 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice hotel, room was clean and couldn't ask for more for the price. The staff were nice and friendly. Thinking of staying again next year.
Stayed 4 nights in Feb 2025

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in reception was very kind and helpful, especially Viktoria, whole helped us to solve some troubles during our days in Praha.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and welcoming staff a comfortable hotel for a and decent breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Renáta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and great location

Great location next to 02 Arena. Staff amazing and very nice. Beautiful Christmas lobby. Also breakfast was very good. We will choose the hotel next time for sure!
Stayed 1 night in Dec 2024

10/10 Excellent

Pedro Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a reslly nice place and the staff is excelent
Stayed 3 nights in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel due to excellent location to UNYP venue. The staff are extremely friendly and helpful, breakfast was lovely and evening options for dining also. Lovely hotel. We had a deluxe room with fridge, kettle and coffee machine, sofa bed. Bed was really comfortable. Would highly recommend and definitely stay there again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Carole

Excellent staff at reception …especially the dog!!….and main lady in breakfast was excellent as well
Stayed 4 nights in Sep 2024

8/10 Good

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the Line B subway, with which it needs only 10 minutes to reach the city center. The reception is open 24/7 and the receptionists are extremely friendly and willing to help. Perfect balance between quality and price
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing, all the staff were friendly and helped us with everything. Breakfast was amazing. They have a restaurant part of the hotel which had amazing food. The room was great and the bed was very comfy!!

10/10 Excellent

Omav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice city fresh with family

It was good and very easy access to town using the metro or the tram, we were welcomed by Karel and he was very helpful, gave us a map and showed us places we could visit, he checked in with us when he could not hear us over our room phone. And when we checked out he was helpful. Breakfast was good as well, I especially liked the homemade cakes and the yogurt. The Jerusalem restaurant and bar also is a nice stop to have, I had a buffet and a drink on my first night. Overall, it served its purpose for me. Would definitely recommend to others visiting Prague.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay!

We enjoyed our stay! From the reception staff greeting at our arrival to making me tea while waiting in the lobby, and to a wonderful dinner at the Hummus Bar, we had a great time. Room was comfortable and clean, felt like recently remodeled.
Stayed 1 night in May 2023

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, property conditions & facilities
This was my third time staying here. Always had an excellent experience. Staff are fantastic and go above and beyond always. I will be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

JIRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Thanks to the reception clerk for her willingness!
Stayed 1 night in Nov 2023

6/10 Okay

ransraj

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bello
Stayed 4 nights in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel Carol because it was a great location for the arena we were going to. Highly recommend the hotel. The rooms are comfortable and clean. All the staff were excellent. Breakfast is not extravagant but perfectly nice. Dinner in the restaurant was good, food service just a little slow. There are no drinks making facilities in the rooms but instant coffee and tea available in the comfortable lounge area by reception. If it is the right part of town for you, Hotel Carol is an excellent choice.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service

Sraff so friendly nothing too much trouble
Stayed 5 nights in Oct 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff extremely friendly and very well versed in English. Abraham and Carel made us feel at home. Location was perfect to the O2 arena and safe area for bars and restaurants. Huge thank you for the upgraded room. We will be back for sure!!
Stayed 1 night in Apr 2024

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, stayed 3 nights for a medical trip with a further upcoming trip booked. Staff were fantastic and assisted with all requests for info on touring, transport etc. Also facilitated an early check in and a late check out. The breakfast spread was vast and delicious. The metro and tram lines are right beside the hotel so you can be in central Prague very quickly and easily. Highly recommend this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home Away From Home

Hotel Carol is a delightful European hotel. It offers comforts of home with places to sit and relax, shelves with books for guests to read, and garden courtyard, which is where smokers hang out. Others, like me, enjoyed having my afternoon tea in the garden. The hotel also houses a bar/restaurant. The restaurant (Jerusalem) offers Mediterranean fare, You won't go wrong. The staff at Hotel Carol were superb. They answered all my questions about getting around Prague, and, in short, made me feel very at home.
Stayed 8 nights in Jul 2024

8/10 Good

Hrachya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. The hotel room was nice and clean. The metro station was very close so it was easy to quickly get to the city center. The breakfast was sufficient, nothing special. The only thing that bothered us was the bad wifi connection which we did not use once during our stay.
Stayed 4 nights in May 2023

4/10 Poor

Fatih

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We didn't like cleanliness and sound isolation of the room.
Stayed 1 night in Oct 2024

6/10 Okay

Kazuhiro

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Air conditioner did not work in my room. In addition, power sources run out. Staffs were very nice and polite.
Stayed 1 night in Jul 2024