Pozo Azul Vacations

Lady did not let me check in early so I had to come back and wait in line. Also could not check out later. Room was a little outdated. Neighbors were loud late at night. Someone stole our door sign. Bed was slightly lower than other beds I've had. Price for the night was slightly lower than other hotels. People were confused about the limo/town car service I brought up which I saw on Expedia

Great place to stay clean and close to the attractions

Elevators don’t work well at all. Almost up to a 20 minute wait at busy times. We also were only on the 5th floor so I imagine it was only worse for people on higher floors.

There was a clogged sink, and I never could get a hold of maintenance because their voicemail was full and they wouldn’t answer. Also, I was under the impression I was booking a deluxe suite along with another suite so that we would have a shared kitchen area. That was not the case. It was two smaller suites connected. Also there was a giant stain on the carpet, and part of the ceiling looked like it was falling down.