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Novotel

3.0 star property
Hotel in Poza Rica with free valet parking and a 24-hour health club

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Photo gallery for Novotel

Reception
Front of property
Banquet hall
Lobby
Hypo-allergenic bedding, down comforters, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Room service
  • Laundry

Room options

View all photos for Triple Room

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Classic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Double Room Standard

  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica, VER, 93320

What's nearby

  • University Veracruzana Poza Rica - 3 min walk - 0.2 miles
  • Hospital Regional Pemex - 5 min walk - 0.3 miles
  • Park of the Americas - 10 min walk - 0.6 miles
  • 18 de Marzo Square - 14 min walk - 0.8 miles
  • Plaza Gran Patio Shopping Mall - 6 min drive - 3.5 miles

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 28 min drive

Restaurants

  • ‪El Carbonero - ‬2 min walk
  • ‪Cafe Selecto - ‬6 min walk
  • ‪Restaurante Santander - ‬4 min walk
  • ‪Mariscos el Pirata - ‬3 min walk
  • ‪The Italian Coffee Company - ‬6 min walk

About this property

Novotel

Property highlights
You can look forward to a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Novotel. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking and valet parking
  • Luggage storage, a front-desk safe, and smoke-free premises
  • A TV in the lobby, free newspapers, and a porter/bellhop
Room features
All 72 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • RESTAURANTE LOS NARANJOS

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 200 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Novotel Hotel Poza Rica
Novotel Poza Rica

Frequently asked questions

Is Novotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 200 per night and a fee of MXN 300 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel?

Self parking and valet parking are free at this property.

What time is check-in at Novotel?

Check-in start time: noon; Check-in end time: 6:00 PM.

What time is check-out at Novotel?

Check-out is at 1:00 PM.

Where is Novotel located?

Situated in Poza Rica, this hotel is within a 10-minute walk of University Veracruzana Poza Rica and Hospital Regional Pemex. 18 de Marzo Square and Park of the Americas are also within 15 minutes.

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Novotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 50 reviews
Rating 8 - Good. 27 out of 50 reviews
Rating 6 - Okay. 4 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again.
Stayed 1 night in Feb 2024

8/10 Good

Pablo Erasmo

Liked: Cleanliness, staff & service, property conditions & facilities
Llegué me instale y salí, regresando a las 1.00 am y ya no tenía cupo el estacionamiento, tuve que rogarles para que me acomodara en un espacio pequeño con la advertencia que podrían hablarme a cualquier hora si no podía salir otro vehículo Querían que lo dejara en la calle, eso no me gustó, ya que yo contraté buscando un lugar con estacionamiento Eso no me gustó
Stayed 1 night in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar cerca de donde tenia que ir,
Stayed 1 night in Mar 2025

8/10 Good

ROSA ISELA GOMEZ

Liked: Cleanliness, staff & service, amenities
Todo excelente el único detalle es que el clima de la habitación como es de ventana hace mucho ruido Por otro lado el restaurante y la limpieza muy bien
Stayed 2 nights in Mar 2025

8/10 Good

AHUIZOLT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención del personal, cómodo y limpio!
Stayed 5 nights in Feb 2025

10/10 Excellent

Mayari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo,limpio, buen trato y estacionamiento.
Stayed 2 nights in Dec 2024

6/10 Okay

Antonio

Disliked: Cleanliness

Mala

Tenía cucarachas con eso se dice todo
Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ME PARECIO BUEN LUGAR, TENIA RESTAURANTE POR LO QUE NO HABIA QUE IR FUERA.
Stayed 1 night in Aug 2024

4/10 Poor

german

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jun 2024

8/10 Good

LART Claudia

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Había cucarachas pequeñas en mi habitación y una cama individual que al estar sin ropa de cama se notaba el colchón muy viejo y sucio
Stayed 3 nights in Mar 2024

4/10 Poor

Hilario

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Al llegar habiamos indicado que llevabamos mascota, nos registramos y cuando regresamos ese dia de la playa por la tarde se nos indico debiamos hacer un pago extra por la mascota, cosa que no se nos indico antes. Tanto en la app como el hotel deberian estar o indicar que se maneja ese ripo de cobro adicional para que no fuera sorpresa ckmo no la llevamos nosotros. La puerta del baño se atoraba, y la de la ducha estaba desoldada y no cerraba,
Stayed 2 nights in Mar 2024

6/10 Okay

Diana

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta muy accecible
Stayed 2 nights in Dec 2023

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejoren con las reservaciones

Cuando llegue no tenían mi reservación el muchacho le dio solución solo fue una poca más tardado , lo q no me gustó fue que habían militares en el hotel y es incómodo por el echo q no pudimos abrir las cortinas de la habitación por qué estaban hasta en la azotea y ocupaban la mitad del estacionamiento y tube que dejar mi carro en la calle
Stayed 2 nights in Dec 2023

10/10 Excellent

Veronica

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

JOSE LUIS

Stayed 2 nights in Jul 2023

8/10 Good

Luis Fernando

Stayed 1 night in Jul 2023

8/10 Good

Rulo

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas.
Stayed 3 nights in Jun 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Es céntrico, instalaciones cuidadas, atención muy amable y esmerada, muy pulcra y amplios
Stayed 1 night in Mar 2023

10/10 Excellent

Yael Alig

Stayed 1 night in Mar 2023

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable y funcional.

Balance en calidad precio, ayuda el contar con restaurante, ubicación céntrica, habitaciones sencillas pero funcionales, limpio, sobre boulevard principal un poco de ruido, wifi básico, Tv no smart cable.
Stayed 3 nights in Jan 2023

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023