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Hotel Civic Express

Property class: 3.5

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Room - Hotel Civic Express (Poza Rica)
Room - Hotel Civic Express (Poza Rica)
Lobby sitting area - Hotel Civic Express (Poza Rica)
Bathroom - Hotel Civic Express (Poza Rica)
Room - Hotel Civic Express (Poza Rica)
Hotel Civic Express provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Room

Junior Suite

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 2 Twin Beds

Room

Junior Suite, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Master Suite

Room

Master Suite

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Poza Rica is home to Hotel Civic Express. Park of the Americas and Los Voladores of Papantla are local landmarks, and if an activity is on the agenda, check out Tajin Golf Club. Visit our Poza Rica travel guide
Map
Privada 16 Norte No. 122, Colonia Obrera, Poza Rica, VER, 93260

What's nearby

  • 18 de Marzo Square
    3 min walk - 0.2 miles
  • Park of the Americas
    8 min walk - 0.5 miles
  • University Veracruzana Poza Rica
    14 min walk - 0.8 miles
  • Plaza Gran Patio Shopping Mall
    24 min drive - 4.5 miles
  • Los Voladores of Papantla
    53 min drive - 14.4 miles

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National)
    22 min drive

Restaurants

  • Sopes Doña Carmen
    2 min walk
  • La Cava Restaurant
    1 min walk
  • Danny's Pizza
    2 min walk
  • Dauzon
    7 min walk
  • Zacahuil La Güera
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Cava

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Hotel Civic Express pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Civic Express?

Check-in begins at 3 PM.

What time is check-out at Hotel Civic Express?

Check-out is at 1 PM.

Where is Hotel Civic Express located?

Situated in Poza Rica, this hotel is within a 10-minute walk of 18 de Marzo Square and Hospital Regional Pemex. Park of the Americas and University Veracruzana Poza Rica are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Civic Express Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 5 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El lugar esta limpio y bien posicionado en una zona estrategica, lamentablemente no tiene personal suficiente y no fueron capaces de conseguirnos ni siquiera una botella con agua y al estar en un 3er piso, sin elevador se vuelve tedioso bajar e ir a una tienda.
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

estancia satisfactoria

El nico inconveniente fue que me toco la habitacion mas cercana a la recepcion y los ruidos de las huespedes al entrar osalir son molestos, my estancia fue satisfactoria, personal muy atento
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está excelente lo único que me falta es un elevador, de ahí en fuera no me hace falta nada
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

aceptable

Cuenta con lo necesario para descansar y/o trabajar.
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Liked: Staff & service, amenities
El personal es muy amable, pero no me gusto la ubicación de Hotel, en la habitación que me toco se escuchaba el ruido de La recepción, la limpieza tampoco fue excelente.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es bueno, habitación buena y limpia. Solo el internet falló.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No exelente servicio bien

Exelente servico lo recomiendo
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Staff & service
Needs an elevator for the fourth floor, it’s a lot to carry your stuff up. Place was nice, staff friendly and helpful
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Muy agradable instalaciones limpias y en muy buenas condiciones
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Su desayuno es muy muy muy pobre, por lo demás las instalaciones son muy sencillas pero limpias.
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Decepcionados

El desayuno muy muy precario..mejor no ofrecerlo como gratuito. No tiene elevador y la suite (única) se encuentra ubicada en el 4o piso. Para personas de la tercera edad o con discapacidad no ea propio. Personal muy hosco
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómoda y placentera

El hotel esta de acuerdo a su precio y el servicio es bueno, además que esta en un lugar accesible, céntrico con buena presencia
Stayed 2 nights in Mar 2018
Verified review

2/10 Terrible

Disliked: Staff & service

Problemas en general

Pesimo servicio, no contaba con agua al llegar. Sin botella de agua en la habitación. Sabanas sucias. Problemas para facturar.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Staff & service

Agradable pero falta mas comodidad

Falta mas comodidad y limpieza en el baño tienen mal olor.
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Desde que llegamos no’s recibieron muy bien ,buen servicio muy amables.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service

General overview

Nice LITTLE hotel with courtesy valet parking 2 blocks away. Our room was small but beautifully appointed in modern style. We had problems getting the air conditioner to work properly. Also, the emergency exit door was locked, only was to get out in case of fire, etc., would be on the narrow entrance stairs! We informed the staff of the danger and were told that they had to keep it locked "because if they didn't the wind would blow the door open"..... hope that that has been changed! Hotel is exactly in front of the civic center where it looks like they might have events (concerts, etc.) --could be noisy although it wasn't the night we were there/ Wed.
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Muy bien, hotel practicamente nuevo, servicio y atención muy buenos. Ubicación excelente.
Stayed 1 night in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy comodo y agradable

Muy bien con excelente servicio personal muy amable y hotel de calidad en todos sus aspectos desayuno continental bueno
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquila y agradable

Stayed 1 night in Sep 2021
Verified review

8/10 Good

Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018