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Northern Family Motel

2.5 star property
Motel in Potsdam with free parking

Choose dates to view prices

Photo gallery for Northern Family Motel

Basic Room | Desk, laptop workspace, iron/ironing board, free WiFi
In-room dining
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Front of property
The Northern Family Motel provides a welcoming retreat where guests can easily stay connected with WiFi throughout their visit. Free parking eliminates common travel headaches, creating a straightforward, relaxing experience for everyone who stays.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room

Basic Room | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Refrigerator
Smart TV
Shower/tub combination
Private bathroom
Microwave
Freezer
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Refrigerator
Smart TV
Shower/tub combination
Private bathroom
Microwave
Freezer
Digital channels
  • 16 sq m
  • Sleeps 5
  • 2 Double Beds OR 2 Queen Beds

View all photos for Basic Room

Desk, laptop workspace, iron/ironing board, free WiFi

Basic Room

Highlights

Air conditioning
Kitchenette
Refrigerator
Smart TV
Shower/tub combination
Private bathroom
Microwave
Toaster
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Queen Bed

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
Smart TV
Shower/tub combination
Private bathroom
Microwave
Toaster
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

About the neighborhood

Map
6775 State Highway 56, Potsdam, NY, 13676

What's nearby

  • Raquette River - 2 min drive - 1.6 miles
  • Canton-Potsdam Hospital - 3 min drive - 2.1 miles
  • Clarkson University - 3 min drive - 2.5 miles
  • State University of New York-Potsdam - 4 min drive - 2.9 miles
  • The Stables at Windy Point - 6 min drive - 3.2 miles

Getting around

  • Massena, NY (MSS-Massena Intl.) - 33 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Arby's - ‬2 min drive
  • ‪Mama Lucia - ‬4 min drive
  • ‪Burger King - ‬2 min drive

About this property

Northern Family Motel

Motel near the airport
Northern Family Motel provides everything you need. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
Room features
All guestrooms at Northern Family Motel offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch Smart TVs with digital channels
  • Refrigerators, microwaves, and freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Northern Family Motel Potsdam
Northern Family Motel
Northern Family Potsdam
Northern Family
Northern Family Hotel Potsdam
Northern Family Motel Motel
Northern Family Motel Potsdam
Northern Family Motel Motel Potsdam

Frequently asked questions

Is Northern Family Motel pet-friendly?

Yes, Northern Family Motel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 35.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Northern Family Motel?

Self parking is free at this property.

What time is check-in at Northern Family Motel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Northern Family Motel?

Check-out is at 10:00 AM.

Where is Northern Family Motel located?

Situated near the airport, this motel is within 3 mi (5 km) of Raquette River, St. Lawrence Health System, and Canton-Potsdam Hospital. Clarkson University and Helen Snell Cheel Medical Campus are also within 3 mi (5 km).

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Northern Family Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 171 out of 301 reviews
Rating 8 - Good. 81 out of 301 reviews
Rating 6 - Okay. 28 out of 301 reviews
Rating 4 - Poor. 12 out of 301 reviews
Rating 2 - Terrible. 9 out of 301 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

holly

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very cute and quaint. There are not a lot of options in the area so I appreciate the affordable pricing and clean rooms.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was just what we needed for an overnight stay after getting our son settled in at college. The owners were very pleasant and had a gift bag with homemade goodies for us. The room is clean, beds comfortable, and there was complimentary bottled water in the room. Will stay here again! Highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home away from home!
Stayed 3 nights in Apr 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for a good price. Good for 1-2 people in a room as not tons of space to move around. Clean and updated. My bathroom fan didn’t work and the bath door didn’t close all the way but I was alone so didn’t matter. I could also open the windows if needed.
Stayed 2 nights in Sep 2025

8/10 Good

Todd

Liked: Cleanliness, property conditions & facilities
Clean. When asked about a hair dryer I was told 7am was too early to accommodate.
Stayed 2 nights in Sep 2025

8/10 Good

Barrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay with family and friends

The room was comfortable and clean. The staff was very friendly and accommodating. I would recommend this hotel to family and friends.
Stayed 2 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
This was such a nice surprise to find an excellent comfortable room at a great price!
Stayed 1 night in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Cute room. Very peaceful
Stayed 1 night in Apr 2025

8/10 Good

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. Except the waters and shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

We enjoyed our stay, again. Like to help local businesses out. Easy in and out with good parking. Friendly people who work there. Will stay again.
Stayed 2 nights in Aug 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Place!!!

Check-in and check-out was easy. Greeted by the owners upon arrival and given fresh baked goods as a welcome. Would recommend Northern Family Motel to anyone looking in the area.
Stayed 2 nights in Sep 2023

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Aug 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort

Good clean roadside motel

Not a bad spot. Wasn’t anything like the pictures. My room, #3 was much more worn and used than the pictures made it out to look. That was another room right after it was remodeled. It’s fair for a roadside motel. They have what appear to be nicer rooms and spots to gather.
Stayed 2 nights in Aug 2024

8/10 Good

Colleen

Liked: Staff & service
Tv did not work
Stayed 1 night in Mar 2025

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Staff & service, amenities
Th Room was very Small, the door did not lock properly. did not lock at all. The TV remote was dead. The TV did not park properly. The staff was never around. The coffee pods were horrible. When speaking to the owners Stephanie and Eric on the phone, they were very pleasant and easy to work with, One positive about The room was that it was clean
Stayed 2 nights in May 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice roadside motel with lots of charm and wonderful staff. The rooms are cozy and well equipped. The location is great if you need to stay in Potsdam. I would 100% stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rpbert

Liked: Amenities, property conditions & facilities
Internet stopped working the last night. Was still not working in the morning. Otherwise excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave, fridge and freezer, ample table space and homemade welcome goodies! Very inviting and comfortable!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and homey feeling. Staff was very friendly!!
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very quaint motel. Everyone is very relaxed and easy going. Easiest check-in and out I ever had.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this motel! The owners were so friendly and welcoming. The room was clean and comfortable with windows that you could open and a screen door so you could have that open too! I really enjoyed sitting out in front of our room, just relaxing. It also was very nostalgic for me, an old fashioned type of motel but very well kept up. I will return for sure. Great value!
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO YOURSELF A FAVOR AND DONT STAY HERE EVER!!!! Worst place I’ve ever stayed! Horrible customer service, mold in shower, no staff whatsoever. No cable TV, WiFi didn’t work. Charged more than advertised. Whoever does their construction work/remodeling needs to stop. I’ve seen crackheads do better work. Kept tripping over the loose and moving flooring.
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Jul 2025

6/10 Okay

Sheri

Liked: Cleanliness
Disliked: Amenities
It was quiet and on the outskirts Shower head was very bad Both beds in the room were very noisy, every move made
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place To stay. Staff was friendly and efficient. Very clean and the bed was comfortable.
Stayed 1 night in Jul 2025

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