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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property
Riverfront hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Breakfast and dinner served, seafood
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Bar
  • Pool

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
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About the neighborhood

Map
425 Water St, Portsmouth, VA, 23704

What's nearby

  • Portsmouth Naval Shipyard Museum - 3 min walk - 0.2 miles
  • Waterside District - 14 min walk - 0.8 miles
  • Norfolk State University - 4 min drive - 2.1 miles
  • Norfolk Scope - 5 min drive - 2.5 miles
  • Old Dominion University - 9 min drive - 4.8 miles

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk Intl. Airport (ORF) - 19 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Blue Moon Taphouse - ‬19 min walk
  • ‪Church's Chicken - ‬13 min walk
  • ‪The Bier Garden - ‬8 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Hotel near Portsmouth Naval Shipyard Museum
Located close to Children's Museum of Virginia and Waterside District, Renaissance Portsmouth-Norfolk Waterfront Hotel provides a terrace, shopping on site, and a garden. The on-site seafood restaurant, The Crawford Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A front-desk safe, smoke-free premises, and meeting rooms
  • An elevator, a ballroom, and a vegetable garden
  • Guest reviews say great things about the helpful staff
Room features
All 252 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Frequently asked questions

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Renaissance Portsmouth-Norfolk Waterfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Self parking is available for USD 15 per day.

What time is check-in at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Check-out is at 11:00 AM.

Where is Renaissance Portsmouth-Norfolk Waterfront Hotel located?

Situated in the historical district, this hotel is within a 5-minute walk of Portsmouth Naval Shipyard Museum and Children's Museum of Virginia. Waterside District and MacArthur Center are also within 2 mi (3 km). Harbor Park Station is 30 minutes by foot.

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Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 564 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portsmouth is a port town with the waterfront view and easy access to the Navy shipyard it’s the best option in town.
Stayed 1 night in Jun 2025

10/10 Excellent

LaShae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice. Provided great customer service.
Stayed 1 night in May 2025

10/10 Excellent

Tametrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again...
Stayed 1 night in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, friendly staff, Beautiful view of the Harbor...had a great time...
Stayed 1 night in Apr 2025

10/10 Excellent

Shari

Liked: Amenities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area with nice views of river. Older hotel that could use a little TLC (ie bath tile was moldy) but otherwise had a nice stay. Staff was great.
Stayed 1 night in May 2025

10/10 Excellent

Sherri

Liked: Cleanliness
Disliked: Amenities
The View!
Stayed 1 night in May 2025

10/10 Excellent

Kisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is adjacent to the Elizabeth River Ferry
Stayed 1 night in May 2025

10/10 Excellent

William Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were wonderful and very accommodating. The hotel was beautiful. Will definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great location near the water.
Stayed 2 nights in Mar 2025

8/10 Good

Christen

Liked: Cleanliness, staff & service
Room was very clean and staff was friendly. The parking situation is horrible because you can only access the hotel one way. And the parking garage is set up strange.
Stayed 1 night in May 2025

8/10 Good

Gina

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a pleasant surprise. I booked for an overnight romantic getaway and I was not disappointed. The view, guest services and overall cleanliness of the hotel was superb. I was unable to get breakfast the following morning due to what I perceived as slightly motivated restaurant staff. We stood in a long line for roughly 20 minutes waiting to be seated, which never happened, despite numerous open and available tables. Which had quite a few of the guest complaining amongst ourselves. Outside of the restaurant super slow pace, everything else about my overnight stay was incredible.
Stayed 1 night in May 2025

6/10 Okay

Dan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is aged - worn dirty carpet in room - shower separated from wall etc etc
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly and attentive staff. Would have no reservation about staying here again if i needed to come back to the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the area of the hotel, but I wish it had a balcony.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator to the parking deck was very dirty.
Stayed 1 night in May 2025

6/10 Okay

Kyle

Disliked: Amenities
Fair price for the stay but very dirty bar, parking garage, elevators. Room was average but lots of gnats flying around. Temperature inside was very warm to the point of being uncomfortable. Not much diversity in the staff.
Stayed 1 night in May 2025

2/10 Terrible

VIRGINIA

Customer service rude, didn't get room days correct. Didn't offer any suggestions except chexk you out. Worse experience ever!
Stayed 1 night in May 2025

10/10 Excellent

Asuncion D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed at the Renaissance Portsmouth-Norfolk this past weekend. The hotel was clean, and the rooms were very comfortable. The Staff were very helpful and respectful, especially in the restaurant area and the bellhop. I will definitely stay at the Renaissance if I visit the area again! Keep up the good work!
Stayed 2 nights in Mar 2025

6/10 Okay

Dr. Thomasina

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I sent the whole day and night with no remote. Staff never brought it to us after going to front desk
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and good customer service.
Stayed 1 night in Jan 2025

6/10 Okay

Gary

The king room was nice as expected, however you would expect a microwave at this price. We were advised there were microwaves on 3 floors. Not cool. We were evacuated at 3:30 and 9:30am for fire in the bldg. Not cool. The staff was not the welcoming customer service we have received in past stays. When asked about the fire evacuations,the response was a cold “we are looking into it”. Our next stay in the area will not be here. Pot was being smoked and permeated the entire 6th floor.
Stayed 3 nights in May 2025