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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property
Waterfront charm awaits at this Portsmouth hotel where guests can shop on-site, dine with river views, and swim in the indoor pool year-round

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Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Property amenity - Renaissance Portsmouth-Norfolk Waterfront Hotel (Portsmouth)
Creator video - submitted by Journeyswithkris
Lobby - Renaissance Portsmouth-Norfolk Waterfront Hotel (Portsmouth)
Reception - Renaissance Portsmouth-Norfolk Waterfront Hotel (Portsmouth)
Indoor pool - Renaissance Portsmouth-Norfolk Waterfront Hotel (Portsmouth)
The Renaissance Portsmouth-Norfolk Waterfront Hotel offers a peaceful retreat near the Children's Museum of Virginia. Guests can explore the garden, browse on-site shops, savor seafood at Foggy Point restaurant, enjoy the indoor pool, and appreciate the praised staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Queen Beds (View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (View)

8.6 out of 10
Excellent
(62 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (View)

8.6 out of 10
Excellent
(64 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Portsmouth, Renaissance Portsmouth-Norfolk Waterfront Hotel is in the business district and on a river. Waterside District and MacArthur Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Norfolk Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at Norfolk Scope. Spend some time exploring the area's activities, including golfing. Visit our Portsmouth travel guide
Map
425 Water St, Portsmouth, VA, 23704

What's nearby

  • Portsmouth Naval Shipyard Museum
    Portsmouth Naval Shipyard Museum
    5 min walk - 0.3 miles
  • Children's Museum of Virginia
    Children's Museum of Virginia
    5 min walk - 0.3 miles
  • Waterside District
    Waterside District
    14 min walk - 0.8 miles
  • Town Point Park
    Town Point Park
    16 min walk - 0.9 miles
  • Pillars of Norfolk Scope arena, Norfolk, Va., Shutterstock ID 483451687, Purchase Order: Wave 0 First Batch, Order Number: , Client/Licensee: Hotels.com / BEX, Other: Mixed Budget
    Norfolk Scope
    7 min drive - 3.2 miles

Getting around

  • Civic Plaza Station
    4 min drive
  • Norfolk Station
    6 min drive
  • Norfolk Intl. Airport (ORF)
    19 min drive

Restaurants

  • Church's Chicken
    13 min walk
  • Starbucks
    12 min walk
  • The Coffee Shoppe
    5 min walk
  • Stripers Waterside
    17 min walk
  • Old Towne Public House
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Renaissance Portsmouth-Norfolk Waterfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 15 per day.

What time is check-in at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Check-out is at 11:00 AM.

Where is Renaissance Portsmouth-Norfolk Waterfront Hotel located?

Situated in the historical district, this hotel is within a 5-minute walk of Portsmouth Naval Shipyard Museum and Children's Museum of Virginia. Waterside District and MacArthur Center are also within 2 mi (3 km). Harbor Park Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 565 out of 1009 reviews
Rating 8 - Good. 201 out of 1009 reviews
Rating 6 - Okay. 114 out of 1009 reviews
Rating 4 - Poor. 66 out of 1009 reviews
Rating 2 - Terrible. 63 out of 1009 reviews

Reviews

Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice the location is great
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Jaqueline

Liked: Cleanliness
The Room was nice and clean , hotel advertised as breakfast included which was not true & Breakfast was not the best , Pool area outdated but was empty when we went so we enjoyed
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we were greeted at the front desk until the time we left, everything was just simply great! Dominic-omg he is a gem! Very helpful ❤️ The rooms and restaurant were cleaner than what I had expected. Book this room today! The views of the river will have you in a trance
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tania A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes and the staff is friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laqushia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff perfect view bar was perfect didn’t have to go far to enjoy myself plus right beside the water my daughter seen her first ship all around very beautiful and family oriented place will be returning
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities
The friendliness of the staff, clean rooms, breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

JJ

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great staff and amenities
Stayed 1 night in Feb 2026
Verified

8/10 Good

Johane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice. It was a quick little getaway. The room was clean and the food was pretty good. Staff were nice and friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Room was beautiful and the riverside fire pits were a great addition. It was very quiet and perfect for an overnight trip.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Jeffery

Disliked: Staff & service
I stayed at this hotel for the first time. It seemed to be in good shape and the staff seemed friendly as well. Everything was going alright until our room wasn’t cleaned and beds wasn’t made nor the towels and wash clothes weren’t replaced.I went to the front desk on my way out and explained to them that our room wasn’t turned down. The receptionist promised that she would contact housekeeping to have the room cleaned. So we headed to the museum and mall and upon returning 6 hours later the room still hadn’t been touched. This hotel housekeeping manager is AWEFUL! The only thing you’ll get from this staff is Broken Promise’s. And the night manager Eric Perrault isn’t fair at all.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

LaKisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful view of the river maiking it very romantic and relaxing overnight get away for me and my husband.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location and courtesy of staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Teresa

Staff were pleasant and attentive. Love the decor details in the room. The Ballrooms were huge
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Tisha

Liked: Cleanliness
Elevators in the facility and in the parking garage need cleaning. One of the bartenders did not acknowledge me when I sat down. Perk about the property is the close proximity to the Elizabeth River Ferry stop.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities
The room and the bathroom was cleaned.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, whenever I stay here I always request a top floor and I am pleased every time. I will stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The overall location and service were great. Attended the Norfolk wine festival. The location was perfect!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jair

Liked: Cleanliness, amenities, property conditions & facilities
Location is great and the accessibility is awesome. My one complaint is that rooms are very dim for light.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, amenities
Easy check in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities
it was beautiful the view was amazing the whole building was gorgeous i will definitely be back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
The rooms were clean and each overlooks the Elizabeth River towards Norfolk's waterside which was beautiful at night. The restaurant food was delicious and all staff was pleasant and helpful. The hotel isn't in an area where there weren't any undesirable folks hanging around si it felt very safe to walk around at night.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff is always cheerful and very helpful. It is my place to stay in the Portsmouth/Norfolk area
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
Room was clean & comfortable. The food in the restaurant at dinner was delicious and the breakfast buffet was as well. The view from all rooms was absolutely beautiful, overlooking the Elizabeth River and the hotels on the water in Norfolk. At night they're all lit with neon lights and look magical.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, amenities
Yes. Room was great
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Alia

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026