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Hotel Crystal & Residence

Property class: 4

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Photo gallery for Hotel Crystal & Residence

A beach with clear turquoise water, a sandy shore, and a mountainous backdrop. - Hotel Crystal & Residence (Portoferraio)
A bar area with wooden cabinets and a counter displaying various bottles and glasses. - Hotel Crystal & Residence (Portoferraio)
A hotel with a sign reading "Crystal Hotel & Residence" and multiple units with awnings. - Hotel Crystal & Residence (Portoferraio)
A hotel with a terrace featuring white umbrellas and potted plants. - Hotel Crystal & Residence (Portoferraio)
A hotel lobby with a reception desk, a ceiling fan, and a glass display case with items. - Hotel Crystal & Residence (Portoferraio)
Take advantage of dry cleaning/laundry services, a bar, and a restaurant at Hotel Crystal & Residence. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a lamp, a painting on the wall, and a window with curtains.

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, Balcony

A hotel room with a bed, a desk with a chair, a mirror, and a small table with a vase of flowers.

Classic Double or Twin Room, Balcony

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

A bedroom with a bed, a chair, and two wall-mounted lights.

Superior Room

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

A bedroom with a bed, a sofa, a nightstand, and a wall-mounted TV.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Located in Portoferraio, Hotel Crystal & Residence is near a private beach. Villa Romana della Linguella and Palazzina dei Mulini are local landmarks, and some of the area's activities can be experienced at Portoferraio Port and Acquabona Elba Golf Club. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Portoferraio travel guide
Map
Via Cairoli, 15, Portoferraio, LI, 57037

What's nearby

  • Spiaggia delle Ghiaie
    2 min walk - 0.1 miles
  • Portoferraio Port
    3 min walk - 0.2 miles
  • The Napoleonic Residences National Museum
    11 min walk - 0.6 miles
  • Arcipelago Toscano National Park Visitors Centre
    15 min walk - 0.8 miles
  • Capo Bianco Beach
    16 min walk - 0.9 miles

Getting around

  • Galileo Galilei Airport (PSA)
    173 min drive

Restaurants

  • Cafe Del Mar
    9 min walk
  • Da Michele
    6 min walk
  • Ristorante Le Sirene
    3 min walk
  • La Lampara Trattoria e Pizzeria Napoletana
    5 min walk
  • Il Baretto
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 to 15 for adults and EUR 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Sirene

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite premium channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 10 to 15 for adults, and EUR 10 to 15 for children
  • Nearby parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT049014A1LJMVXL9F

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Crystal & Residence pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Crystal & Residence?

Check-in begins at 2 PM.

What time is check-out at Hotel Crystal & Residence?

Check-out is at 11 AM.

Where is Hotel Crystal & Residence located?

Situated in Portoferraio, this hotel is within a 5-minute walk of Spiaggia delle Ghiaie and Portoferraio Port. Gelateria Zero Gradi and Cala dei frati are also within 10 minutes.

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Reviews

Hotel Crystal & Residence Reviews

7.6

Good

8.4

Cleanliness

8.2

Location

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 44 reviews
Rating 8 - Good. 20 out of 44 reviews
Rating 6 - Okay. 13 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location hotel, near a beautiful beach. Staff was superb in various tasks, to the point of writing letters to customers to ensure they are enjoying their stay. HIghly recommended
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, welcoming staff, great view of the beach
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a room on the top floor with a private balcony overlooking the Mediterranean. All of the rooms are only accessible from exterior stairs following the hill. The top floor room was very nice but quite a long haul with a heavy suitcase. It is not for the faint of heart.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Rent og pent, men ganske gammelt.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Mange trapper op til det familieværelse vi fik - men dejlig udsigt fra balkonen ud til havet 🌊
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé non loin de l’arrivée du ferry, et proche de la plage de galets. Accueil aimable et chambre confortable. Bon petit déjeuner disponible pour 10€. Mieux vaut voyager léger pour monter sa valise, en l’absence d’ascenseur.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto nella normalità
Stayed 3 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima la vicinanza alla spiaggia. Buona la posizione rispetto al centro storico e al porto.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Hotel comodo per il centro. Buona colazione e wifi ok
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Limpio y bien ubicado

Buen hotel, limpio, frente a la playa, decoracion algo anticuada
Stayed 4 nights in Jul 2018
Verified review

6/10 Okay

Liked: Staff & service
Hotel con muy buena ubicación, muy cerca de la playa y del puerto Tiene aparcamiento privado gratuito
Stayed 5 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

hotel ok

Hotel sul mare, camere confortevoli, ma un po' da risistemare. ottimo e utile il parcheggio privato gratuito. Comodissimo per il centro. Wifi OK. Disponibilità ad anticipare la colazione, buona e abbondante
Stayed 2 nights in May 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Un 4 stelle che dimostra l'eta'

Gli interni hanno bisogno di una rinfrescata, le stanze sono pulite ma i bagni sono veramente da rifare presentano lavandini con crepe, personale disponibile.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hjälpsam personal... Ok frukost. Nära färjan samt ett en liten strand.
Stayed 2 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Vreemde douche

Het hotel lag gunstig ten opzichte van het centrum en dicht bij de ferry. Er was op 50 meter afstand een afgesloten privé parkeerterrein zonder extra kosten. Tijdens ons verblijf viel de wifi op de kamers op zaterdagavond uit en deze zou pas maandag gerepareerd worden, in de lobby was hij wel beschikbaar. De badkamer was klein en er was een soort vouwdouche, wanneer er een douchecabine op die plaats zou zijn, zou je geen gebruik kunnen maken van het toilet. Wellicht was het handiger geweest als er een douchegordijn geweest zou zijn, omdat de "vouwdouche" niet echt stabiel was.
Stayed 3 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Slitt, men bra!!

Litt gammelt hotell, men utrolig bra service! Vi hadde en stor leilighet med balkong. Sengen har nok sett sine bedre dager, men ellers helt Ok standard. Inkludert i prisen var både solsenger på stranda og gratis guidet tur med kajakk og snorkling! Gledelig overraskelse :) Bra plassering nær stranda, og kort vei til gamlebyen. Kommer gjerne tilbake.
Stayed 4 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Bra men inte bäst!

Ett bra och trevligt hotell nära strand, centrum och hamnområde. Sakar pool och bar med allmän uteplats, vilket drar ner helhetsintrycket enligt oss. I övrigt bra personal, rent och helt ok frukost.
Stayed 5 nights in Jul 2017
Verified review

6/10 Okay

Disliked: Room comfort
Hotel gradevole camera molto piccola e spartana. Personale nel complesso disponibile.
Stayed 3 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Hôtel grandement conseillé

Nous avons été très bien accueillis dans cet hôtel, la directrice parle bien français ce qui est assez rare en Italie et tout le personnel est très aimable.Portoferraio est une petite ville très jolie, la promenade sur le port est magnifique et bien sûr les passionnés d'histoire napoléonienne seront servis avec la visite des deux maisons où a vécu l'empereur. Attention service des bus de ville déplorable!
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Citynähe, Parkplatz, man kann alles gut erreichen,

Frühstück war gut und sehr ausreichend. Zimmerservice und Rezeption war gut. Verständigung auf Englisch war sehr gut. Alle Wünsche wurden, wenn machbar, erfüllt.
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Hotel così e così

La struttura potrebbe fornire un servizio migliore se migliorasse i bagni dove è quasi impossibile farsi una doccia
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at hotel crystal the staff were very helpful the hotel is in a really good position close to the port and beach and also in a quiet position .
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La beffa della colazione a km 0

Personale scortese e molto trasandato, non idoneo a gestire una reception di un hotel che paventa 4 stelle: a causa di un mio errore ero consapevole che avrei potuto pagare una tariffa maggiorata...non sono stata accolta ma aggredita per questa differenza. Inoltre: no ascensore; no senza piatto doccia; doppia tenda strappata; biancheria pessima; alle 8:30 la colazione non serviva più pane fresco: sala semivuota. Il top? Cestino con sole mele etichettate VAL DI NON e un cartello scritto a mano: frutta a km 0. Come vengono assegnate le stelle? Sono perplessa. Viaggio molto in Italia per lavoro: a questa soluzione non possono essere attribuite più di due stelle.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hotel

Très bon hôtel jouissant d'une situation idéale (5min de l'embarquement du ferry, 3min de la plage et 10min du centre historique et des animations). Le personnel est très sympathique, les chambres grandes et confortables (malgré un petit excès de climatisation). Le buffet pour le petit déjeuner est très bon.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired but clean hotel with pleasant staff. Bathrooms are in need of refurbishment, but functional. Air conditioning worked even in hot weather