See all properties

Residencial Bela Star

Property class: 2

Choose dates to view prices

Photo gallery for Residencial Bela Star

Property grounds - Residencial Bela Star (Porto)
Reception - Residencial Bela Star (Porto)
Exterior - Residencial Bela Star (Porto)
Interior - Residencial Bela Star (Porto)
Desk, WiFi (free), bed sheets - Residencial Bela Star (Porto)
Close to Bolhao Market and Porto Historic Center, Residencial Bela Star has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | Desk, WiFi (free), bed sheets

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, WiFi (free), bed sheets

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Desk, WiFi (free), bed sheets

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Desk, WiFi (free), bed sheets

Quadruple Room

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

Desk, WiFi (free), bed sheets

Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Centro / Baixa, a neighborhood in Porto, Residencial Bela Star is near a metro station. Porto Historic Center and Porto Cathedral are notable landmarks, and travelers looking to shop may want to visit Bolhao Market. Looking to enjoy an event or a game while in town? See what's happening at Crystal Palace Gardens or Rosa Mota Pavilion. Visit our Porto travel guide
Map
Rua da Alegria 642, Porto, 4000-037

What's nearby

  • A densely packed hillside cityscape with historic buildings and a prominent church.
    Porto Historic Center
    7 min walk - 0.4 miles
  • A covered market with multiple levels and a central walkway.
    Bolhao Market
    11 min walk - 0.6 miles
  • A historic building with a clock tower, surrounded by trees and a plaza with people.
    Porto City Hall
    13 min walk - 0.7 miles
  • A busy city intersection with historic buildings, a statue, and double-decker buses.
    Avenida dos Aliados
    13 min walk - 0.7 miles
  • An ornate library interior with intricate woodwork and a central staircase.
    Livraria Lello
    20 min walk - 1.1 miles

Getting around

  • Contumil Station
    5 min drive
  • Marquês Station
    7 min walk
  • Porto Airport (OPO)
    29 min drive

Restaurants

  • Kiwa Cafe
    8 min walk
  • Verde Hut
    8 min walk
  • Mamma Mia!
    7 min walk
  • Sai Cão
    9 min walk
  • Restaurante Lusíada
    8 min walk

Similar properties

Restaurant
Hotel Palanca
Paranhos
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
8.4 out of 10, Very Good, 497 reviews
Hotel Palanca
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 1:00 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Frequently asked questions

Is Residencial Bela Star pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Residencial Bela Star?

Check-in start time: 1:00 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Residencial Bela Star?

Check-out is at noon.

Where is Residencial Bela Star located?

Located in Centro / Baixa, this hotel is within a 15-minute walk of Porto Historic Center and Bolhao Market. Porto Cathedral and Dom Luis I Bridge are also within 1 mi (2 km). Marquês Station is 7 minutes by foot and Bolhao Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Residencial Bela Star Reviews

6.6

7.2

Cleanliness

6.8

Location

7.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 57 out of 339 reviews
Rating 8 - Good. 99 out of 339 reviews
Rating 6 - Okay. 97 out of 339 reviews
Rating 4 - Poor. 50 out of 339 reviews
Rating 2 - Terrible. 36 out of 339 reviews

Reviews

Verified review

10/10 Excellent

Myrto

Liked: Cleanliness, staff & service, property conditions & facilities
With a big smile the owner waited for me at 1am. Thank you for this lovely welcome!!!
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Javier

Liked: Cleanliness
Disliked: Staff & service

Worst, rudest and most disrespectful recepcionist

If you're reading this comment, make yourself a favor and don't stay here. As you'll be able to see in many other comments, the recepcionist here is incredibly rude and unpleasant. The information on the website is wrong, they say they speak English, French and Portuguese, and they only speak Portuguese. Right off the bat, he charged me 60 EUR more than he was supposed to, even though I was showing him the booking on my phone, calmly. He started speaking very loudly and showing right in my face a piece of paper with the amount that he wanted me to pay, saying some things about taxes and more. I kept trying to explain that I had already paid for all additional taxes. He said started saying things about Spain and Spanish people that sounded a little racist, in Portuguese, and I couldn't understand most of it. Since I was tired and it looked like the situation was escalating, I decided to pay and go to the room and rest, and then later call Hotels.com to ask about information on what happened. Then, the next day, when I arrived, he started SHOUTING at me and demanding why I had called Hotels.com! He threatened me and was incredibly aggressive and disrespectful. I tried to defuse the situation the best way I could, basically telling him that he was right in everything he was saying (which seemed to be the most important thing for him, being right). I sincerely hope this comment will prevent someone in the future from having to go through the same thing.
Stayed 19 nights in Jul 2022
Verified review

2/10 Terrible

Lucia

Disliked: Staff & service, property conditions & facilities, room comfort

Pouco recomendável

Uma das peores experiências, o colchão tinha até buracos de tão velho, não tinha protetor e os lençóis estavam tão gastados que estavam quaze transparentes. O quarto deu a sensação de que era um armário com camas, a janela estava fechada pois dava para o quarto de arrumação! O sistema do hotel é com campainha, até alta madrugada não parou de tocar, com o ruído acompanhar da gente que entrava. Realmente não recomendo.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Wioleta

Disliked: Cleanliness, amenities, property conditions & facilities
Zimmer war nicht sauber, TV alt nur 4 programa 3 mit sport und 1 mit nachrichten, Schrank ohne türen , die standen neben kaput, laminat kaput und badezimmer sehr klein und sehr schmutzig, handtucher waren ok.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Amine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sale et bruyant

Hôtel bruyant et les insectes grouillent de partout
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Timon

Liked: Cleanliness, amenities
Disliked: Staff & service
Sehr unhöflicher Hotelier, spricht kein Wort Englisch. Lage könnte deutlich besser sein. Hotel war dafür sauber und die Zimmer ausreichend.
Stayed 4 nights in Aug 2022
Verified review

6/10 Okay

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities

Alojamiento aceptable con un "pero".

En general todo bien, era tal como describía el anuncio, con lo necesario para pasar unas noches y algo lejos del río para ir andando. Hay un metro a unos 7-8 minutos con el que llegas a Sao Bento. A destacar el personal, muy amables y atentos, predispuestos a ayudar en lo que podían. El único "pero" de la habitación, es que el colchón era muy incómodo y ruidoso, y nos despertábamos cada dos por tres.
Stayed 2 nights in Jun 2022
Verified review

6/10 Okay

Cristobal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buscaría otra opción.

El recibimiento fue por parte de recepción a discusión y grito, diciéndonos que no entendíamos nada y por qué dejábamos el coche en otro sitio que Google nos indicó. A la noche escuchamos mismo discurso con otro cliente. Encontramos telarañas y arañas en esquina habitación al lado de la cama. Muy descuidado el hostal. Persianas rotas y todo en general descuidado. Sólo fuimos a dormir. Cama cómoda y aire acondicionado.
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Ana Andreia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appalling Receptionist/Owner will Never be back

As soon as me and my boyfriend walked through the door we were shouted at Because apparently he wanted us to ring the bell before walking in and was saying that is rude to walk through people's houses without knocking first, even though that's a "hotel", not a house. Kept on shouting and raising his voice at me and my boyfriend. Then I tried to re-start the situation and asked what was the check-in time as on hotels.com is says 1AM what he started shouting at me again saying if it says 1AM it's because I changed it and that I'm stupid because nowhere in the world you can do a check-in at 1AM. I tried to explain that's a website and couldn't change those kind of settings myself and he just kept on shouting at me and insulting me (in portuguese as he refuses to say a word in any other language) After shouting and constantly insulting me and my boyfriend for 10 minutes we decided we didn't want to stay in that place as like this wasn't enough, the place was dirty and smelled bad. Then I wasn't shout at again when I asked for my money back as we wanted to leave, he insulted me again saying all the payments are made at reception (you have to add your card details when booking) and last but not the least, when I was mentioning that I had to add my card details at hotels.com he had the balls to say he doesn't work with hotels.com even though I booked the room through hotels.com app This was a horrible experience and quite traumatic. We were shouted at, insulted and disrespected.
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Verified traveler

Check in com horários não compatíveis

As informações de horario de check in do Hotels.com não eram as mesmas do hotel. Por sorte nosso quarto já estava pronto.
Stayed 1 night in May 2022
Verified review

6/10 Okay

Arthur

Liked: Cleanliness, staff & service

Plenty of stairs to climb

An unusual experience. Very clean but modestly furnished, one very uncomfortable chair not even a paper cup for brushing teeth. On the other hand there was a bidet in the bathroom and plenty of hot water. No elevator. Last night i was there i was awoken by shouting at 4.30 in the morning, later the man in charge told me he had been up in the middle of the night when someone was taken ill and had to be rushed to the hospital. So it is a really quiet neighborhood. No little store right nearby to buy water and snacks. But a gracious older building.
Stayed 4 nights in Mar 2022
Verified review

4/10 Poor

Caillebotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour le prix, cela est décevant, une chambre très ancienne avec une télévision et un chauffage qui ne fonctionnait pas et une salle de bain assez petite et une chambre plutôt abimé
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you really need and nothing else
Stayed 3 nights in Feb 2022
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instalações antigas com muito mofo, a vantagem é a localização e estacionamento.
Stayed 1 night in Feb 2022
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s cheap and cheerful. Booked through Expedia although they had no record of us arriving. Quite a walk FO get to but we made it.
Stayed 1 night in Jan 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

- one of the staff in the reception was so rude when I asked for the internet which is not working - room full of humidity - heater barely warms the room - no soap/ shampoo - the receptionists, both of them, are not wearing masks according to the local restrictions and they dont speak english -if you're a bit tall, sitting on the toilet is challenge since there is no space between the toilet and "water tap" (Also, toilet is super old and dirty - Only cold water is available
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ida rápida ao Porto

Quarto confortável, com aquecedor. Boa limpeza. Custo bom para comodidades. Recomendo para estadia rápida no Porto.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Sandro Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento cordial e custo benefício interessante
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Próximo do centro

Localizado muito próximo do centro. Conforto OK. Preço muito acessível, com casa de banho privada. Estacionamento na própria residencial (mas muito inclinado o acesso). Excelente para rápida estadia no Porto.
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima...é para esquecer o local!!

Nem sequer sabonete tinham...gel e é uma sorte, segundo o recepcionista!!! Tive que sair dali para outro local, pois nem mais uma noite ficava nessas condições do sítio onde me colocaram.
Stayed 3 nights in Nov 2021
Verified review

6/10 Okay

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização

Tem uma boa localização, não muito longe do centro, próximo ao Bolhão. O cuidado com a limpeza é muito bom. Infelizmente, o sinal de internet wifi pegava muito mal no meu quarto.
Stayed 3 nights in Oct 2021
Verified review

6/10 Okay

Isabelle

Liked: Staff & service
Hôtel humide très loin du centre.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

YI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception cannot speak English, It’s very hard to communicate
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

El residencial estaba genial. Limpio y atentos. Mi habitación tenia muy buenas vistas a la ciudad
Stayed 4 nights in Jun 2021