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Novotel Porto Gaia

4.0 star property
Family-friendly hotel with 2 outdoor pools and a 24-hour business center

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Photo gallery for Novotel Porto Gaia

Outdoor banquet area
Bar (on property)
View from room
Breakfast served
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Sofa bed - double
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Sea View

Executive Room, 1 Double Bed with Sofa bed, Sea View | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 Double Bed with Sofa bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
14 bedrooms
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

1 bedroom, minibar, in-room safe, desk

Standard Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
14 bedrooms
Eco-friendly toiletries
  • Sea view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Sofa bed - single
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Lugar Das Chas, Afurada, Vila Nova de Gaia, 4400

What's nearby

  • Casa da Música - 2 min drive - 1.4 miles
  • Livraria Lello - 3 min drive - 1.6 miles
  • Porto Historic Center - 3 min drive - 2.1 miles
  • Porto Cathedral - 3 min drive - 2.1 miles
  • Ribeira Square - 4 min drive - 2.3 miles

Getting around

  • Coimbroes Station - 3 min drive
  • Museu C. Elétrico Stop - 3 min drive
  • Porto Airport (OPO) - 19 min drive

Restaurants

  • ‪Taco Bell - ‬14 min walk
  • ‪Jeronymo - ‬14 min walk
  • ‪Tomatino - ‬14 min walk
  • ‪Brasa Rio - ‬14 min walk
  • ‪Hard Stone - ‬14 min walk

About this property

Novotel Porto Gaia

Upscale family-friendly hotel near Ribeira Square
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Novotel Porto Gaia. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and babysitting (surcharge)
  • An elevator, smoke-free premises, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 93 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 40-cm LCD TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 303

We should mention

The seasonal pool will be open from March to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Gaia
Novotel Gaia Porto
Novotel Porto
Novotel Porto Gaia
Novotel Porto Hotel
Novotel Porto Hotel Gaia
Porto Gaia Novotel
Porto Novotel
Novotel Porto Gaia Hotel Vila Nova De Gaia
Novotel Porto Gaia Hotel
Novotel Porto Gaia Vila Nova De Gaia
Novotel Porto Gaia Hotel
Novotel Porto Gaia Vila Nova de Gaia
Novotel Porto Gaia Hotel Vila Nova de Gaia

Frequently asked questions

Does Novotel Porto Gaia have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Novotel Porto Gaia pet-friendly?

Yes, Novotel Porto Gaia allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Porto Gaia?

Self parking is free at this property.

What time is check-in at Novotel Porto Gaia?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Porto Gaia?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is Novotel Porto Gaia located?

This family-friendly Vila Nova de Gaia hotel is located in the business district, within 1 mi (2 km) of Arrabida Shopping, Porto Botanical Garden, and Local Nature Reserve of Douro Estuary. Ribeira Square and Porto Historic Center are also within 3 mi (5 km). Ponte Arrábida Stop is 24 minutes by foot and Bicalho Stop is 28 minutes.

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Novotel Porto Gaia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 445 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Beautiful hotel.
Stayed 5 nights in Jul 2024

8/10

Nice hôtel with amazing breakfast.
Stayed 3 nights in Jun 2024

10/10

Close to lots of places of interest.
Stayed 1 night in Jul 2024

2/10

We arrived late to find a rough and dirty room. It was hot and the AC was not working. The staff couldn't provide a fan. We slept eith the windows open but there was no wind and the room was very hot. The sofa bed broke two of its support planks and I had to sleep in a hole and no support for my hips. When we woke up there was a bed bug filled with blood crawling next to my son, which probably fed on him through the night. We just packed our things and left, 8 hours after checking in. Worst hotel experience I had in my life. They refused to refund me for the night.
Stayed 2 nights in Apr 2025

10/10

Courteous waitstaff, great pool area, and great dining options.
Stayed 2 nights in Jul 2023

8/10

Good value, but site only accessible by car.
Stayed 4 nights in Jul 2024

10/10

Very nice experience, great location and friendly staff
Stayed 1 night in Feb 2024

8/10

Wery pleasant, convenient location.
Stayed 2 nights in Jul 2022

10/10

Nice days to stay in this hotel Close to downtown
Stayed 1 night in May 2024

10/10

Lovely staff very friendly and helpfull !!
Stayed 3 nights in Feb 2024

10/10

Great overall experience! The staff, grounds and food have all been great! Would stay again :)
Stayed 1 night in Aug 2023

10/10

The property is well maintained and staff is very helpful. We had our 2 kids with us and the sofa bed was great. We enjoyed our stay!
Stayed 2 nights in May 2023

10/10

Nice business hotel, would not use it for recreational stay. Great staff, fine room - pillows a bit large/hard, but good facilities and breakfast. Dinner also good - and ask staff for guidance, some very good local restaurants close by (lot of stairs down to the port)
Stayed 2 nights in May 2024

8/10

Good little hotel and facilities for young children. We had a lovely stay and would return. Only downside was the room was a bit small for the four of us but then again we were out and about for most of the days. Location good and only a €4 Uber ride into the old town
Stayed 2 nights in Apr 2024

10/10

Nice hotel, although not so easy to get to if you don't have a car.
Stayed 10 nights in Sep 2023

8/10

The staff are great but the building is dated and could use an update. The location is isolated so it is necessary to drive to find restaurants.
Stayed 3 nights in May 2024

8/10

Good hotel. Dinner options are limited if one doesn't opt in for the buffet.
Stayed 3 nights in Sep 2023

6/10

Pool is small and crowded but fine and not many in Porto. BBQ night was poor. Should have gone out. Room was fine. Location is short Uber to everywhere but not mention walkable.
Stayed 1 night in Aug 2024

8/10

Boa
Stayed 1 night in Jun 2024

10/10

Nice location close to Porto. Fantastic breakfast. Silent hotel with walking distance to arrabida shopping centre. You cant walk over the closest bridge Ponte de Arrábida when going to porto. Bolt is cheap, take bolt over the bridge and walk the rest. I really recommend the hotel for familys.
Stayed 5 nights in Apr 2024

10/10

I love this hotel because it has a wide-open reception and a children's play area next to it so whenever we visit my daughter always makes a friend or enjoys the play area in the summer you'll have a warm pool which unlike other porto pools - the staff are super friendly and they really go out of their way and the breakfast was so nice and also I really love the outside play area and can't recommend this hotel enough
Stayed 4 nights in Oct 2022

4/10

Hotel desperately need renovation. Rooms and mattress we well used condition
Stayed 1 night in Feb 2024

10/10

Staffs are very friendly and helpful. Highly recommended
Stayed 4 nights in Aug 2022

8/10

Good
Stayed 2 nights in Mar 2024

10/10

We like everything !!!
Stayed 5 nights in Jun 2022