The location is very central and convenient, with most tourist attractions nearby. Overall cleanliness was acceptable, although we did notice some dust in the bathroom. The sliding shower door was also faulty during our stay.
One major issue was that the bedsheets did not appear to have been changed after the previous guests — there was visible dirt and hair on the sheets. Thankfully, the staff responded quickly and replaced them immediately once we reported the issue.
The check-in process was also confusing. According to the booking information, we expected to receive check-in instructions by email the day before arrival, but no email was sent. We had to figure out how to contact the property ourselves through WhatsApp. On the day of check-in, the key codes were also supposed to be available an hour before check-in time, but they were not, so we had to contact them again. That said, the staff did reply promptly each time.
One other thing to note is that there is no elevator. We were assigned a room on the top floor, which was quite difficult with heavy luggage and definitely felt like a workout.