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USEHOTEL

3.0 star property
Hotel with free breakfast, a quick walk to Holy House of Mercy Hospital

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Photo gallery for USEHOTEL

Standard Room | 1 bedroom, desk, laptop workspace, free WiFi
Free daily buffet breakfast
Exterior
Interior entrance
Interior entrance
USEHOTEL sits in the city center, where guests enjoy a welcoming atmosphere and a satisfying breakfast buffet in the on-site restaurant. The in-room WiFi keeps everyone connected while the 24-hour front desk ensures assistance is always available.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, desk, laptop workspace, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Separate bedroom
Private bathroom
Wardrobe or closet
Desk
Daily housekeeping
Laptop workspace
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Trundle Bed

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About the neighborhood

Map
R. Cel. Vicente, 456 - Centro Histórico, Porto Alegre, RS, 90002-900

What's nearby

  • Holy House of Mercy Hospital - 4 min walk - 0.3 miles
  • Porto Alegre Public Market - 12 min walk - 0.7 miles
  • Moinhos de Vento Hospital - 18 min walk - 1.0 mile
  • HCPA - Hospital de Clínicas de Porto Alegre - 2 min drive - 1.3 miles
  • Walk of Fame - 3 min drive - 1.3 miles

Getting around

  • Rodoviaria Station - 8 min walk
  • Aeromóvel Station - 15 min drive
  • Salgado Filho Intl. Airport (POA) - 14 min drive

Restaurants

  • ‪Cafeteria Madri - ‬2 min walk
  • ‪Roquete Padaria e Lancheria - ‬1 min walk
  • ‪Govinda Restaurante Vegetariano - ‬3 min walk
  • ‪Bar e Restaurante Tutty's - ‬3 min walk
  • ‪Tem Sabor - ‬1 min walk

About this property

USEHOTEL

Hotel near Holy House of Mercy Hospital
USEHOTEL provides amenities like a free breakfast buffet and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, an elevator, and smoke-free premises
Room features
All guestrooms at USEHOTEL include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (BRL 25 per night); reservations required

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 79.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 49.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: BRL 25.00 per night(82 ft away; open 24 hours)
  • Pet fee: BRL 79.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 49.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

USEHOTEL Hotel
Central Apart Hotel
USEHOTEL Porto Alegre
USEHOTEL Hotel Porto Alegre

Frequently asked questions

Is USEHOTEL pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of BRL 79.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at USEHOTEL?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at USEHOTEL?

Check-out is at noon.

Where is USEHOTEL located?

Located in Centro Historico, this hotel is 0.2 mi (0.4 km) from Holy House of Mercy Hospital. Rodoviaria Station is 8 minutes by foot and Rodoviaria de Porto Alegre Station is 9 minutes.

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USEHOTEL Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 66 reviews
Rating 8 - Good. 13 out of 66 reviews
Rating 6 - Okay. 10 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 11 out of 66 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Júlia

Stayed 1 night in May 2025

6/10 Okay

Amanda

Disliked: Staff & service, property conditions & facilities, room comfort

Horrível

Horrível. Cheguei cansada do hospital a noite e não tinha sido realizada a 2° reserva que pedi na manhã do mesmo dia. A qual me foi informado pra ficar tranquila que estava tudo certo! A desculpa da atendente é que a outra atendente do turno, era estagiária!!! Ou seja, nem pra treinar bem os funcionários se prestam! Chuveiro gelado, nao só do meu quarto mas tambem ouvi outros outros hóspedes reclamando. Tive que sair a noite cheia de malas pelo centro da cidade que é extremamente perigosa. Enfim, péssima experiência. Fora a falta de educação da atendente que levantou o tom de voz comigo! Não tem nem comunicação com a recepção no quarto. Também não possui secador de cabelos e Não tem café da manhã. Os cobertores são furados (queimados) de cigarro!! Lugar claramente despreparado. Desrespeito com consumidor. Falta de empatia e falta de educação dos funcionários!
Stayed 1 night in Apr 2025

2/10 Terrible

GABRIELA

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Patrícia

Stayed 1 night in Mar 2025

4/10 Poor

Alexandre

Liked: Staff & service
Disliked: Property conditions & facilities

Nunca mais

Vários problemas: 1. elevador estragado; 2. sem sabonete no banheiro; 3. porta do box não passa um obeso; 4. luz do banheiro não acende; 5. barata morta no corredor; 6. café da manhã fraco.
Stayed 1 night in Mar 2025

2/10 Terrible

Clayton

Disliked: Cleanliness, staff & service, property conditions & facilities
Péssima experiência!!! Não recomendo. Dentro do frigobar, na borracha ao redor da porta, estava extremamente sujo e cheio de baratas, que se esparramavam pelo quarto e armários. Vários insetos mortos e muita sujeira pelo chão do quarto. Ar condicionado em péssimo estado e muito sujo também Televisão não funcionou Os funcionários tentaram resolver nos mudando de quarto mas as condições eram as mesmas e a camareira atenciosa ofereceu um tubo de inseticida que tinha duas gotas de produto para passarmos a noite Acionaram o supervisor do hotel para tentar solucionar o problema da Tv e comprar um inseticida mas ele nem sequer retornou. As portas do quarto não passam segurança e o local muito menos. Foi uma noite de terror!!!! Nem tomamos o café da manhã que tínhamos direito porque estávamos enojados com o local e doidos pra sair dali!!
Stayed 1 night in Jan 2025

10/10 Excellent

claudiane

Stayed 1 night in Dec 2024

2/10 Terrible

Tatiane

Disliked: Cleanliness, property conditions & facilities, room comfort

PÉSSIMA

Quarto sujo, com baratas no chão, cabelos por cima do armario do quarto, cheiro horrivel de esgoto
Stayed 1 night in Nov 2024

6/10 Okay

felipe

Razoável

Razoável,
Ar condicionado pingando em cima da cabeceira da cama.
Stayed 1 night in Nov 2024

8/10 Good

ALOISIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel simples mas bem localizado

Hotel bem simples com alguns problemas,mas que condiz com o preço ofertado.
Stayed 1 night in Oct 2024

8/10 Good

FABIANA

Liked: Staff & service, property conditions & facilities, room comfort

Quarto espaçoso e muita simpatia

Hotel é no geral muito bom, simples, mas cumpre o q promete, o quarto espaçoso,.porém tinha algumas coisas de manutenção como por exemplo a cortina não estava fechando direito uma das luzes estava queimada no quarto e o banheiro estava com bastante mofo no teto. No geral não me incomodou mas acho que não custaria dar uma atenção para esses detalhes. A cama confortável o ar condicionado bom, a TV só tinha um canal disponível mas como eu levei o meu Chromecast não foi problema. O café da manhã super simples mas bom. No geral é um bom hotel para quem busca preço e uma qualidade que compensa. A limpeza no geral estava bem boa. O ponto alto deste dia foi a simpatia da atendente que fez de tudo para nos agradar muito querida com certeza deveria receber um aumento hehe.
Stayed 1 night in Oct 2024

2/10 Terrible

Flávio V

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrível, nunca é um hotel com nota 8,2

O hotel estava com uma nota de 8,2 e pelas fotos parecia um hotel novo. Mas o hotel é horrível, móveis velhos e estufados, a tampa do vaso sanitário estava quebrado, cama úmida (parecia que estava suada), teias de aranha. Enfim, horrível pela nota e fotos, a hoteis.com deveria avaliar melhor os hotéis e suas notas (procurei hotel com notas maiores que 8 e me apareceu essa desgraça)
Stayed 2 nights in Aug 2024

2/10 Terrible

Flávio V

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernanda Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Edilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo ótimo os funcionários bem educados
Stayed 1 night in Jul 2024

8/10 Good

Edilene

Stayed 1 night in Jul 2024

10/10 Excellent

Edilene

Stayed 1 night in Jul 2024

8/10 Good

Edilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mariana

Stayed 1 night in Jun 2024

8/10 Good

Caroline

Liked: Staff & service, property conditions & facilities

Hotel bom

Hotel simples, mas bem localizado, café da manhã tinha pouca opção, mas tudo estava gostoso, café bem quentinho. Boa opção e bom custo benefício para quem vai só dormir no hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Luiz E

Liked: Cleanliness, property conditions & facilities, room comfort

Bom custo X beneficio

Limpeza excelente, banheiro muito apertado tanto no box do chuveiro como na área fo vaso sanitário. A Internet Wi-Fi e os canais de TV não funcionaram durante toda a hospedagem. Bastante barulho vindo da rua. Pequena cozinha muito útil.
Stayed 1 night in Apr 2024

10/10 Excellent

Reginaldo

Stayed 1 night in Apr 2024

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024