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The Francis

3.5 star property
Hotel with free parking, 5-minute walk to Maine Medical Center

Choose dates to view prices

Photo gallery for The Francis

Exterior
Interior
Signature Room, 1 Queen Bed | Interior
Interior
Interior
The Francis, near State Theatre and Deering Oaks Park, blends comfort and culture. Guests can browse the art gallery, use dry cleaning services, or relax by the lobby fireplace. WiFi, free self-parking, and express check-out complement the attentive staff service.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Signature Room, 1 Queen Bed, Garden View

Signature Room, 1 Queen Bed, Garden View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Balcony, Garden View

Premier Room, 1 King Bed, Balcony, Garden View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Premier Room, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Luxury Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible

Signature Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Garden View

Double Room, 2 Queen Beds, Garden View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Double Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
747 Congress Street, Portland, ME, 04102

What's nearby

  • Maine Medical Center - 5 min walk - 0.3 miles
  • State Theatre - 7 min walk - 0.4 miles
  • Portland Museum of Art - 8 min walk - 0.5 miles
  • Hadlock Field - 10 min walk - 0.6 miles
  • Thompson's Point - 3 min drive - 1.8 miles

Getting around

  • Portland Transportation Center - 5 min drive
  • Portland Intl. Jetport Airport (PWM) - 12 min drive

Restaurants

  • ‪Tandem Coffee + Bakery - ‬1 min walk
  • ‪7-Eleven - ‬3 min walk
  • ‪Quiero Cafe - ‬2 min walk
  • ‪Mighty Grant Street - ‬4 min walk
  • ‪Cumberland Farms - ‬4 min walk

About this property

The Francis

Hotel near Maine Medical Center
Located close to State Theatre and Deering Oaks Park, The Francis provides an art gallery on site and a fireplace in the lobby. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, express check-in, and smoke-free premises
  • A front-desk safe, multilingual staff, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Francis feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Art gallery

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height counter and sink
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Francis Hotel Portland
Francis Hotel
Francis Portland
The Francis Portland
The Francis Hotel
The Francis Portland
The Francis Hotel Portland

Frequently asked questions

Is The Francis pet-friendly?

Yes, The Francis allows cats and dogs (limit 1 total). There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at The Francis?

Self parking is free at this property.

What time is check-in at The Francis?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at The Francis?

Check-out is at 11 AM.

Where is The Francis located?

Located in Parkside, this hotel is within a 10-minute walk of Maine Medical Center, Deering Oaks Park, and State Theatre. Portland Museum of Art and Hadlock Field are also within 10 minutes. Portland Transportation Center is 25 minutes by foot.

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The Francis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 288 out of 366 reviews
Rating 8 - Good. 47 out of 366 reviews
Rating 6 - Okay. 21 out of 366 reviews
Rating 4 - Poor. 4 out of 366 reviews
Rating 2 - Terrible. 6 out of 366 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and personalized service were incredible. Everything about our stay was perfect. We will absolutely return.
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, great and friendly staff. Nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautiful and the staff were super nice. Great shower, comfortable bed. Breakfast was a voucher for across the street, it wasn't great but passable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and a very well kept room/hotel. Would visit again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely small hotel - very good service and well appointed
Stayed 1 night in Apr 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel but quite a walk into town fantastic bakery opposite for baked goods for breakfast.
Stayed 1 night in Jun 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except for the noise from the street. It was quite loud all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool old hotel. Clean, comfortable, wonderful staff
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We can’t wait to return

We were greeted with a smile, and every interaction with the staff was pleasant. The location was convenient, the information shared was helpful, and we enjoyed the history in ambience of the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute!

So cozy and one of our favorite hotels!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend The Francis

We were thrilled with The Francis and wish we could have stayed longer!
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always awesome. Great boutique hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, helpful staff and charming details that gave the hotel a lot of character. The construction across the street made for a noisy stay, but look forward to another stay once this construction is complete.
Stayed 1 night in Jul 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort

Fantastic stay

Fantastic stay. Was a little nervous as it was a boutique hotel. Beautifully renovated mansion with modern updates for comfort but kept the elegance of the old mansion. Shane welcomed us at front desk and was awesome. Gave us suggestions for dinner and getting around in Portland. Would definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not the greatest. Nice and quiet, comfortable and convenient to walk around.
Stayed 2 nights in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small hotel

The property is really cool. My room was beautiful! Everyone was super nice and helpful. Location is really convenient and right off 295. Walking distant to nice restaurants and town.
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good bones and nice people. Could use some staging to make it easier to use.
Stayed 1 night in Apr 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel with a high-end feel for a reasonable price. Tasteful, clean, charming, large room for a standard with a king bed and nice desk, high ceilings, large bay windows, tons of light, could use an upgrade on the robes. Great neighborhood. Close to a fire station but we weren’t bothered. Thoroughly enjoyed our short stay.
Stayed 1 night in May 2023

6/10 Okay

Joel

Liked: Cleanliness
Disliked: Amenities
Historical building weirdly broken into rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the room. not a fan of the new One Key rewards with hotels.com
Stayed 1 night in Aug 2023

2/10 Terrible

Jay

Can’t get in to hotel
Stayed 2 nights in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The Francis was great however our room was on the corner facing construction across the street and it was very loud. Our shower was also a bit slippery and my wife fell trying to get into it.
Stayed 1 night in Jun 2023

6/10 Okay

Andrew

Liked: Room comfort
Disliked: Property conditions & facilities

Let Down

We’ve been staying at The Francis for five years now (less one year for the pandemic). The first stay was lovely… but each one afterwards has been a little less stellar each time. The common areas and rooms are looking worn… the front desk less engaged in the guest experience… housekeeping is hit or miss. This stay is likely my last. I’ll pay a little more for a better experience at another Portland Hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Respite in Portland

This is a lovely hotel located just outside the busiest part of downtown. That makes it easy to walk to the action (restaurants, the Old Port, the Portland Museum of Art), and have a respite from it. The room was spacious and clean. The bed was comfortable and there was great light during the day. Everything was quite comfortable. The service was gracious and professional. While we didn't have time to visit the bar or the spa, our local friends tell us that they are both great. They are on the list for our next visit. There is no breakfast in the hotel, though there are two specialty coffee shops within a block and a breakfast joint about two blocks away.
Stayed 1 night in Apr 2024

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