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SureStay Hotel by Best Western Portland City Center

2.5 star property
Hotel with free breakfast, a short walk to Portland State University

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Photo gallery for SureStay Hotel by Best Western Portland City Center

1 bedroom, in-room safe, iron/ironing board, rollaway beds
Reception
Exterior
Coffee service
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed, Street Level

1 bedroom, in-room safe, iron/ironing board, rollaway beds

King Bed, Street Level

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the neighborhood

Map
2401 Sw 4th Ave, Portland, OR, 97201

What's nearby

  • Oregon Health and Science University - 1 min walk - 0.1 miles
  • Portland State University - 3 min walk - 0.2 miles
  • Tom McCall Waterfront Park - 15 min walk - 0.8 miles
  • Oregon Convention Center - 4 min drive - 2.5 miles
  • Moda Center - 4 min drive - 2.7 miles

Getting around

  • Lincoln St & SW 3rd Ave Station - 4 min walk
  • Portland Union Station - 13 min drive
  • Portland International Airport (PDX) - 18 min drive

Restaurants

  • ‪Tasty Corner - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Suki's Bar & Grill - ‬1 min walk
  • ‪Duck House Chinese Restaurant - ‬5 min walk
  • ‪Cheerful Tortoise - ‬7 min walk

About this property

SureStay Hotel by Best Western Portland City Center

Hotel near Portland State University
Near Oregon Health and Science University and Tom McCall Waterfront Park, SureStay Hotel by Best Western Portland City Center provides free continental breakfast, a bar, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A vending machine, coffee/tea in the lobby, and ATM/banking services
  • A TV in the lobby, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western Portland City Center feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge City Center
Travelodge City Center Hotel
Travelodge City Center Hotel Portland
Travelodge Portland City Center
Portland Travel Lodge
Portland Travelodge
Travelodge Portland City Center Hotel Portland
Travelodge Portland City Center Hotel
Travelodge Wyndham Portland City Center Hotel
Travelodge Wyndham Portland City Center
Travelodge land City Center
Travelodge by Wyndham Portland City Center
SureStay Hotel by Best Western Portland City Center Hotel
SureStay Hotel by Best Western Portland City Center Portland

Frequently asked questions

Is SureStay Hotel by Best Western Portland City Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Portland City Center?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Portland City Center?

Check-in start time: 3 PM; Check-in end time: 5 AM.

What time is check-out at SureStay Hotel by Best Western Portland City Center?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Portland City Center located?

Located in Southwest Portland, this hotel is within a 10-minute walk of Portland State University and Oregon Health and Science University. Moda Center and Oregon Convention Center are also within 3 mi (5 km). Lincoln St & SW 3rd Ave Station and PSU South-SW 5th and Jackson Station are within a 5-minute walk.

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SureStay Hotel by Best Western Portland City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 251 out of 882 reviews
Rating 8 - Good. 327 out of 882 reviews
Rating 6 - Okay. 177 out of 882 reviews
Rating 4 - Poor. 68 out of 882 reviews
Rating 2 - Terrible. 59 out of 882 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

Close to everything, continental breakfast, affordable.
Stayed 2 nights in Mar 2025

10/10

I like that it's very close to the VA medical center, which is why I made the trip to Portland.
Stayed 1 night in Apr 2025

6/10

Ok for 1 night
Stayed 1 night in May 2025

10/10

Check in was great .. staff was quick even though I arrived quite late. I asked for a specific room which they kindly held for me and merged two separate reservations s so I don’t have to change room whole here .. was awesome
Stayed 1 night in Jun 2025

10/10

A fully adequate low-cost option that is super convenient to OHSU.
Stayed 1 night in Mar 2025

10/10

I normally stay at 3 or 4 stars hotels, but somehow I decided to go on a lower budget this time, and I can’t say that I was disappointed. This place has a good location, is clean, safe (reception available 24/7), and provides breakfast. In sum, it was a fair stay when you travel on low budget.
Stayed 3 nights in Mar 2025

10/10

The property was OK. The only problem is always like a second time I’ve been staying in this hotel is having issues for parking lot for disability. My daughter have a disability and I do have a hard time to park in this section.
Stayed 1 night in Jun 2025

10/10

The desk staff was terrific. They are very welcoming and kindly answered questions about where to walk for shopping and using the bus system. The room was spotless, and, while there is some street noise from traffic, we slept soundly. The continental breakfast is not lush, but that is not as important to us as other aspects of lodging. Will stay there again if in the area.
Stayed 2 nights in Apr 2025

10/10

Lots of traffic around, but excellent location and great staff. Overall a good value and experience.
Stayed 1 night in Feb 2025

8/10

This was a convenient easy place to stay for if you have a morning appointment at OHSU and are from out of town. Plan on getting breakfast elsewhere if you have a hearty appetite though. Staff was very kind and friendly. Hotel was surprisingly quiet for all the traffic and location.
Stayed 1 night in Feb 2025

8/10

Friendly staff and clean room!
Stayed 1 night in Nov 2024

2/10

the only good thing is Friendly reception, other than that No wifi signal in room, bathtub clogged, full of hair, next to mainroad noisy. and small toilet bowl.
Stayed 2 nights in Apr 2025

8/10

The staff was nice. It was clean cozy
Stayed 1 night in Jan 2025

6/10

It was what I expected for the price. There were a few holes in my blanket, some slow drainage issues in the bathroom sink and bath tub, but clean other than that. Nice central location! And it’s great that there is free parking but they should really do something about the bar patrons taking all of the hotel parking spots. Even though a parking permit in our dash was required, it didn’t seem to stop bar goers. We had to circle the parking lot all 3 nights until someone would eventually come out and leave.
Stayed 3 nights in May 2025

6/10

Ok for a cheap night
Stayed 1 night in Oct 2024

8/10

Comfortable bed, 24 hour desk and decent AM coffee in lobby. Refrigerator and microwave. Convenient location to OHSU.
Stayed 1 night in Feb 2025

10/10

It was fine. Got the job done. Thanks
Stayed 1 night in Mar 2025

10/10

It was a nice clean quiet stay. Staff was very friendly. Great food and drinks right below the hotel. Will stay there again.
Stayed 1 night in Oct 2024

10/10

The restaurant/bar was amazing!!!!!
Stayed 1 night in Jul 2024

6/10

Hotel is perfect for short stays. Close to the City center of Portland.
Stayed 4 nights in Nov 2024

10/10

It was fine. we had a snow days and it was very convenient. Right down the street from my job. Will definitely book again
Stayed 2 nights in Feb 2025

10/10

The staff is terrific. Thank you for allowing us to check in early. We were exhausted from being up nearly 24 hours after an emergency with our family member. The kindness youve shown us really mattered. Much gratitude.
Stayed 1 night in Mar 2025

8/10

Small rooms but close to where I needed to be
Stayed 1 night in Dec 2024

10/10

For the price they are usually charging, it’s a great deal. Great location, great employees, surprisingly really quiet inside the rooms with moderately busy roads on all sides. Add Suki’s being downstairs downstairs with food, libations and tons of fun? One of my favorite spots to stay.
Stayed 1 night in Jan 2025

6/10

Restaurant was great!
Stayed 1 night in Apr 2024