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SureStay Hotel by Best Western Portland City Center

2.5 star property
Hotel with free breakfast, a short walk to Portland State University

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Portland City Center

In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi
Coffee service
Reception
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, rollaway beds, free WiFi
Located near Portland State University, SureStay Hotel by Best Western Portland City Center offers a welcoming atmosphere with continental breakfast, a cozy bar, and a restaurant. Stay connected with in-room WiFi and enjoy other amenities like free self parking, coffee/tea in the lobby, vending machines for snacks on-the-go. The helpful staff has earned top marks from previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for King Bed, Street Level

In-room safe, iron/ironing board, rollaway beds, free WiFi

King Bed, Street Level

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the neighborhood

Map
2401 Sw 4th Ave, Portland, OR, 97201

What's nearby

  • Oregon Health and Science University - 1 min walk - 0.1 miles
  • Portland State University - 3 min walk - 0.2 miles
  • Oregon Convention Center - 4 min drive - 2.5 miles
  • Moda Center - 4 min drive - 2.7 miles
  • Oregon Zoo - 4 min drive - 2.3 miles

Getting around

  • Lincoln St & SW 3rd Ave Station - 4 min walk
  • Portland Union Station - 13 min drive
  • Portland International Airport (PDX) - 18 min drive

Restaurants

  • ‪Suki's Bar & Grill - ‬1 min walk
  • ‪Duck House Chinese Restaurant - ‬5 min walk
  • ‪St Barbra Pinoy Bakery - ‬3 min walk
  • ‪Wankers Corner - ‬4 min walk
  • ‪Domino's Pizza - ‬4 min walk

About this property

SureStay Hotel by Best Western Portland City Center

Hotel near Portland State University
Located close to Oregon Health and Science University, SureStay Hotel by Best Western Portland City Center provides free continental breakfast, a bar, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Smoke-free premises, a vending machine, and a front-desk safe
  • ATM/banking services, a TV in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western Portland City Center feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge City Center
Travelodge City Center Hotel
Travelodge City Center Hotel Portland
Travelodge Portland City Center
Portland Travel Lodge
Portland Travelodge
Travelodge Portland City Center Hotel Portland
Travelodge Portland City Center Hotel
Travelodge Wyndham Portland City Center Hotel
Travelodge Wyndham Portland City Center
Travelodge land City Center
Travelodge by Wyndham Portland City Center
SureStay Hotel by Best Western Portland City Center Hotel
SureStay Hotel by Best Western Portland City Center Portland

Frequently asked questions

Is SureStay Hotel by Best Western Portland City Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Portland City Center?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Portland City Center?

Check-in start time: 3 PM; Check-in end time: 5 AM.

What time is check-out at SureStay Hotel by Best Western Portland City Center?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Portland City Center located?

Located in Southwest Portland, this hotel is within a 10-minute walk of Portland State University and Oregon Health and Science University. Moda Center and Oregon Convention Center are also within 3 mi (5 km). Lincoln St & SW 3rd Ave Station and PSU South-SW 5th and Jackson Station are within a 5-minute walk.

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Reviews

SureStay Hotel by Best Western Portland City Center Reviews

7.6

Good

7.8

Cleanliness

7.4

Location

8.2

Staff & service

7.4

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 277 out of 938 reviews
Rating 8 - Good. 341 out of 938 reviews
Rating 6 - Okay. 191 out of 938 reviews
Rating 4 - Poor. 68 out of 938 reviews
Rating 2 - Terrible. 61 out of 938 reviews

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was worth it, complementary breakfast was a plus. Staff was very friendly and helpful, the room was clean and ready upon our arrival so that helped out after a long morning of flying.
Stayed 2 nights in Oct 2025

10/10 Excellent

VELADA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service
Nice to have car park. Easy walk to restaurants
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Devaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was good
Stayed 1 night in Oct 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it’s in a nice busy area, didn’t get much sleep but that’s because I am not used to sleeping outside of my own bed
Stayed 1 night in Sep 2025

10/10 Excellent

Yajaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and organized. Beds were comfortable. Checking in was smooth, free parking, easy access to 405 which easily connects to I-5. Breakfast was good, coffee was good. There were other choices, bagels, cereals, yogurt , muffins, orange juice, fruit.
Stayed 1 night in Oct 2025

6/10 Okay

Julia

Liked: Cleanliness, staff & service, amenities
The staff was fantastic, this hotel will cover your needs if you are looking for a place to crash and enjoy the city for a night. Parking was easy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Solid place with great front desk staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jean-Pierre

The clerk was able to change rooms to accommodate our needs quickly at no charge. Clean rooms and more modern furniture and fixtures
Stayed 1 night in Oct 2025

8/10 Good

granver

Liked: Cleanliness, amenities, property conditions & facilities
Location location location meant a great deal for this trip.
Stayed 1 night in Jun 2025

6/10 Okay

Sonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was the best par
Stayed 1 night in Aug 2025

6/10 Okay

stuart

Liked: Staff & service
It was what I expected the front desk staff made it a better stay
Stayed 1 night in Jun 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location with free parking. Clean, comfortable. Pleasant easy check in. Restaurant/bar downstairs with decent burgers, cold beer, and friendly service.
Decent quick breakfast spread
"Secret speakeasy" entrance to pub on property.
Stayed 1 night in Jul 2025

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, continental breakfast, affordable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tony and Richard are great. 24/7 karaoke at the bar below the hotel. Clean, great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing , Tony, Nathan, Jason & Jim … took care of every need and very professional and kind… definitely my go to place in Portland
Stayed 3 nights in Jul 2025

10/10 Excellent

BEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to . many public transportation options. great bar and restaurant near by
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. They also have cctvs for the parking area.
Stayed 1 night in Jul 2025

10/10 Excellent

JANELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it's very close to the VA medical center, which is why I made the trip to Portland.
Stayed 1 night in Apr 2025

6/10 Okay

Patricia

Disliked: Property conditions & facilities

Old motel

Needed upgrades......old carpeting and curtains.....old stale smell.....would not stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandy

Liked: Amenities
The staff is very friendly, helpful and very knowledgeable of area. Room was clean. Nice continental breakfast. Easy access to the medical appointments we were attending. Would definitely recommend!
Stayed 1 night in Jul 2025

6/10 Okay

Micah

Liked: Cleanliness
It was a good stay. the room seamed clean, and the staff was friendly. The breakfast could have been a little better, but it got the job done.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July

Comfortable and quiet
Stayed 1 night in Jul 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, room comfort

Dont judge by the outside...

Very dated but Very clean & quiet. Great place to stay if you have loved ones at OHSU
Stayed 2 nights in Jun 2025

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