Is Portland Lodge Hotel pet-friendly?

No, only service animals are welcome at the property.

Self parking is free at this property.

What time is check-in at Portland Lodge Hotel?

Check-in start time: 2 PM; Check-in end time: 9 PM.

Where is Portland Lodge Hotel located?

Situated near the beach, this bed & breakfast is within a 10-minute walk of The Olympic Rings Stone Sculpture and Dorset and East Devon Coast. Tout Quarry Sculpture Park and Verne High Angle Battery are also within 15 minutes.

4/10 Poor

Susan

Oct 1, 2022

Disliked: Amenities, property conditions & facilities

Cracked basin. Shower not clean. Old bed linen. No pillowcase on one bed. Towels good.

Stayed 2 nights in Sep 2022

2/10 Terrible

jon

Jul 14, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLOSED! How can this happen

Unable to gain access or make contact with reception so can only conclude the place was closed. The next challenge is to reclaim the cost prepaid. It appears we are in chatbot land….

Stayed 1 night in Jul 2023

4/10 Poor

Lawrence

Oct 13, 2022

Disliked: Property conditions & facilities, room comfort

Not value for money

This is a poor quality hotel which wasn't worth the £55 we spent. The bed was missing slats and the room was basic and in some disrepair. The room was however clean which was a relief. The overall condition of the hotel was poor with broken windows on a number of rooms. Check in is an odd affair with a bell to ring and a phone number if no answer. Thankfully we met a helpful resident who helped us to get our room.

Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Aug 15, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing holiday.

very disappointing. On arrival the the bathroom and shower were dirty and had not been cleaned, i found a clump of hair in the corner of the shower and there was mould and mildew all around the seal at the edge of the tray. the fixings on the toilet seat were also rusted and unclean.The bedding although clean was tired and faded, the floors under the beds had not been hoovered and the insides of the draws had not been cleaned. the crockery and glasses in the breakfast room were also dirty. After complaining the shower was bleached and the toilet seat replaced, but on the whole not good at all would not recommend to anyone.

Stayed 7 nights in Jul 2022

2/10 Terrible

Verified traveler

Aug 22, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t if I were you. I do not recommend it.

Our room was at the back of this (hotel ha ha ) which overlooks the building site / car park. The carpet was covered in stains one was an iron burn !! The bathroom and especially the shower was cover in mould remains in the tile grouting and in the corners. The shower was unusable as there is a fault in the pumping system for the cold water. To be fair they send a plumber out the following day but he diagnosed the fault and ordered the needed part but that wouldn’t come in for a week so no help to us. So no shower for the length of our stay which was 3 nights. I heard in a conversation between the staff about it that they had known about the problem for a couple of weeks but waited until someone complained. The kitchen was totally under staffed and the poor lady who had to try and deal with lack of eggs for full English or scrambled eggs or no more orange juice because they had run out. To be honest she really did her best with what she had available but boy she really couldn’t cook. She was running the place basically single handed , kitchen, reception and room servicing. I’m sure the guest staying downstairs was running some sort of business from the bedroom window, several cars were seen stopping briefly and then some shady looking people scurrying back to the cars after their transactions !! They had an all night party as well until 4 am and kept the whole place awake. He also have free run of the laundry room and looked as if he was doing own.

Stayed 3 nights in Aug 2022

4/10 Poor

Ashley

Dec 8, 2021

Disliked: Property conditions & facilities, room comfort

Would not recommend

Everything about this hotel was extremely tired. The room was cold and the duvets were paper thin. We had to drape towels over the duvets and we slept in our clothes to try and keep warm. The carpets were filthy. The beds weren’t very inviting with ill fitted sheets that very clearly inside out

Stayed 1 night in Dec 2021

8/10 Good

Sam

Nov 16, 2021

Yere

Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Nov 6, 2021

Disliked: Staff & service, room comfort

Portland lodge stay

No heating in room for two nights, with freezing weather outside, general cleanliness was poor with tired looking furniture etc in room, staff were very accommodating and helpful but conditions of hotel let them down

Stayed 4 nights in Nov 2021

2/10 Terrible

Angela

Oct 26, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible terrible terrible could not even check in

We could not stay at the hotel because after standing at reception for 30 minutes, ringing the bell and calling the number, no one came to reception. We had to go and find alternative accommodation. I have sent numerous emails to the hotel and they do not reply

Stayed 1 night in Oct 2021

4/10 Poor

Jill

Oct 17, 2021

Disliked: Cleanliness, property conditions & facilities

Never again

The bed was comfortable and the lady on reception was very helpful when my 2 year old granddaughter was poorly. However my room was cold and smelled musty. The carpets everywhere were dirty and shabby, the bathroom was in need of a complete makeover. The glasses on the breakfast table were filthy. I couldn’t wait to leave. I won’t be back!

Stayed 1 night in Oct 2021

2/10 Terrible

Emma

Oct 11, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room hadn’t been cleaned so we were moved to another which seemed ok till nite time and all you could smell was vile drainage. The breakfast I wouldn’t even feed to my dog it was cooked in dirty oil and the sausages were just reheated we were given a refund as complained on the spot

Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Oct 3, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

On arrival at approximately 18.45pm, the reception was manned and I was shown to my room on the ground floor 😀(room change due to not able to climb stairs - hip issue) There was no heating switched on, no spare bedding, the bathroom was not up to hygienic standards - toilet bowl was limescale stained and what looked like droppings or crumbs? on the floor. Checked the bed and it looked like it had just been tidied up and had my doubts whether clean bedding was used. Went to reception and no-one was there to speak to regarding the issues and as it was late, I was also tired from a long journey, decided to make the best of things. In the morning, I tried twice to go to the dining room for breakfast, but the door was locked. I phoned the reception number to enquire about getting breakfast and got no answer. About an hour approx., I received a call and the lady said that as I had not ordered it, no breakfast was available and I had only paid for bedroom. The place is a B & B.! It also stated on the receipt for the room, breakfast was proved but would have to pay for it.! I also asked if I could leave the room a half hour later than 10.30am and she wasn’t happy and said - “huh, alright, I’ll have to clean the room tomorrow then.!” The bedroom door had to be slammed to shut it, but that was explained to me by the receptionist when I arrived. I experienced a cold and uncomfortable night and do not recommend anyone to stay there for any price. H&S issues - needs inspection.

Stayed 1 night in Oct 2021

2/10 Terrible

Ian

Oct 1, 2021

Disliked: Staff & service, amenities, property conditions & facilities

The money i paid for hotel was to much i paid 416 pound for hotel breakfasts where pre cooked the breakfast room very dirty and same dirty table cloths on every day young lads smoking drugs in there rooms when there was no smoking at all we left hotel on wednesday morning which was 2 days early cuz we couldnt stand any more ,im a disabled veteran and was lloking forward to a good holiday but didnt get i think i deserve a refund cuz we only had 2 breakfasts as well while we where there bed linen was never changed very un happy

Stayed 6 nights in Sep 2021

2/10 Terrible

Stephen

Sep 30, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Craphole

Absolutely filthy

Stayed 5 nights in Sep 2021

4/10 Poor

Karen

Sep 30, 2021

Disliked: Cleanliness, amenities

A friendly welcome from reception but ammenities in room poor heating not working in room bathroom light out . Short staffed at breakfast so one lady cooking all breakfasts, milk tasted off, it was cheap compated to other hotels so we hadnt expected to much but a few changes here and there coukd make hotel a decent option.

Stayed 1 night in Sep 2021

4/10 Poor

pat

Sep 29, 2021

Disliked: Cleanliness, property conditions & facilities

all the doors were sticking and same with other rooms s o . when guests went out or came back it was very loud bang.room not clean smelt and was damp and very cold.so pleased we only stayed one night

Stayed 1 night in Sep 2021

2/10 Terrible

Emily

Sep 26, 2021

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Our room had holes in the ceiling around the fire alarm and wardrobe, the windows and entire shower were disgustingly mouldy- I’ve never seen a shower so mouldy- the duvet was stained and the wood of the bed was chipped, the carpet felt sticky and dirty and didn’t even fit the floor properly, the entryway and hallway smelled overpoweringly of weed and there were some really dodgy people around during the day and the night - the only good thing is that the bedroom door locked

Stayed 1 night in Sep 2021

8/10 Good

matt

Sep 17, 2021

Liked: Cleanliness, staff & service

Cheap and cheerful, you get what you pay for. A good location, friendly staff and a good breakfast. Don't expect too much and you won't be disappointed but well worth the money for an overnight stay.

Stayed 1 night in Sep 2021

8/10 Good

Norman

Sep 15, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and comfortable. Fine for one night stay. Easy on site parking.

Stayed 1 night in Sep 2021

2/10 Terrible

alan

Sep 12, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room

Unfortunately the hotel was absolutely disgusting there was mould and rust all around in the bathroom and tge carpets looked like they hadn't been hoovered. The hotel seems to be in a state of disrepair with rubbish strewn around outside and tge whole place is in desperate need of painting

Stayed 1 night in Sep 2021

10/10 Excellent

Francesco

Sep 8, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff.

Stayed 1 night in Sep 2021

8/10 Good

Sarah

Sep 7, 2021

Liked: Cleanliness, staff & service, room comfort

Weekend stay

The rooms were basic but clean. Breakfast was ok but had better however, they were friendly and helpful letting you know where you can eat nearby, directions to place's. Shower worked lovely towels a little on the small side and no shower cream in there holders.

Stayed 2 nights in Sep 2021

8/10 Good

Christopher

Sep 4, 2021

Liked: Cleanliness, room comfort

Not a bad place to stay for a few nights all was ok

Stayed 2 nights in Aug 2021

4/10 Poor

Isa

Aug 30, 2021

Disliked: Cleanliness, amenities, property conditions & facilities

Very darty

Stayed 2 nights in Aug 2021

2/10 Terrible

Cristina

Aug 28, 2021

Disliked: Cleanliness, amenities, property conditions & facilities

The room smelled old and humid, the bedsheets were humid and stained, the door was difficult to handle, the bathroom was mouldy, the glasses in the breakfast room were dirty, the windows were dirty in our room. Overall it is an old establishment badly sustained, with no proper cleaning done just superficial, we were surprised it has not been shut down based on the conditions especially for a supposed 3 stars. Would not recommend

Stayed 2 nights in Aug 2021

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