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Portland Inn & Suites

2.5 star property
Travelers unwind at the indoor pool after a workout at the 24-hour gym, or grab a refreshing drink from the vending machine during quiet moments.

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Photo gallery for Portland Inn & Suites

Lobby - Portland Inn & Suites (Portland)
Exterior - Portland Inn & Suites (Portland)
Lobby - Portland Inn & Suites (Portland)
Lobby - Portland Inn & Suites (Portland)
Suite, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi - Portland Inn & Suites (Portland)
SureStay Plus Hotel By Best Western Portland Route 52 West welcomes guests with complimentary breakfast, a cozy bar for evening relaxation, and WiFi in public spaces. Attentive staff ensures visitors have everything they need during their stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Portland is home to Portland Inn & Suites. Octagon Hall Museum and Sumner County Museum are cultural highlights, and some of the area's landmarks include Ridgetop Station Park and Historic Mansker's Station Frontier Life Center. Visit our Portland travel guide
Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Gaylord Opryland Resort & Convention Center
    Gaylord Opryland Resort & Convention Center
    33 min drive - 39.5 miles
  • Ryman Auditorium, Nashville, Tennessee
    Grand Ole Opry
    34 min drive - 40.4 miles
  • Field early in the morning in Nashville
    Nissan Stadium
    34 min drive - 41.7 miles
  • Nashville_NashvilleShoresWaterpark_6288057_06
    Nashville Shores Waterpark
    49 min drive - 54.0 miles
  • Sumner Crest WInery
    3 min walk - 0.2 miles

Getting around

  • Nashville International Airport (BNA)
    42 min drive

Restaurants

  • Portland Pizza & Pub
    8 min drive
  • Flying J Travel Center
    7 min drive
  • KD Cafe
    6 min drive
  • DQ Grill & Chill
    7 min drive
  • McDonald's
    8 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Portland Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Portland Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Portland Inn & Suites?

Check-out is at 11:00 AM.

Where is Portland Inn & Suites located?

Situated in Portland, this hotel is 4.6 mi (7.4 km) from Kentucky Downs and 8.5 mi (13.8 km) from Kenny Perry's Country Creek Golf Course. Octagon Hall Museum and Ridgetop Station Park are also within 20 mi (32 km).

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Reviews

Portland Inn & Suites Reviews

7.4

Good

7.4

Cleanliness

7.0

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 149 out of 348 reviews
Rating 8 - Good. 61 out of 348 reviews
Rating 6 - Okay. 48 out of 348 reviews
Rating 4 - Poor. 30 out of 348 reviews
Rating 2 - Terrible. 60 out of 348 reviews

Reviews

Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Not much on the breakfast menu. The place is older but kept up nicely. Air was good staff was great. Room was clean.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Pamela

Liked: Staff & service, property conditions & facilities
Was not much of a breakfast and air unit was not that great. Then elevator broke down and had to use the stairs. Probably will not stay there again.However, people working there were great.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, clean hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable accommodations
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and responsive. Beds were comfortable. Convenient location off the highway. It is an older facility that it looks like they are working to upgrade. We were happy with our several night stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Michalene

Liked: Cleanliness, staff & service
Disliked: Amenities
Very courteous woman at the front desk. Beds were comfy, room was a nice size. Everything was clean! Excellent value for the price
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katharina

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Staff was friendly and helpful. Breakfast had good variety and was fresh.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

LATORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms excellent staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again. The staff was great and it was clean and quiet.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities, room comfort

Great Staff & Breakfast Wonderful location

Staff extremely friendly & helpful Breakfast had lots of options and location very convenient.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining located on property and friendly service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady who checked us in was super helpful.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place That Super Clean And Great Service
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, restaurant within walking distance.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was seamless. Comfortable room. Convenient location.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy on and off the expressway, a great fine for a restful night!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly. The breakfast was plenty and enough variety.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable gem.

Great service and we slept great. Great price for a bigger room for families that don’t conform to the up to 4 per room.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Nathaniel

Liked: Staff & service, amenities
For the price and proximity to major highways it was great. There were some cleanliness issues with the hallways and room, but overall a decent hotel with nice amenities.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean and staff was very friendly, breakfast was amazing I never been to a hotel that served such good breakfast. the poor was down and business area and some areas and bathrooms where out of order but overall very decent and I enjoyed my stay
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpfull Place was clean Nothing to complain about
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the restaurant connected, and the workers they were all so kind and helpful. Wish the pool was working!!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

xiaoming

Liked: Amenities
Everyone was very helpful, the rooms are clean, beds slept well. When I’m back in the area I will stay again.
Stayed 2 nights in Aug 2023