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McMenamins Crystal Hotel

2.5 star property
Hotel with bars, steps from Powell's City of Books

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Breakfast, lunch and dinner served
Room, 1 King Bed (King Suite, Private Bathroom) | 1 bedroom, hypo-allergenic bedding, in-room safe, free WiFi
Front of property - evening/night
Breakfast, lunch and dinner served
Room, 1 King Bed (King Suite, Private Bathroom) | 1 bedroom, hypo-allergenic bedding, in-room safe, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom | 1 bedroom, hypo-allergenic bedding, in-room safe, free WiFi

Standard Room, 1 Queen Bed, Shared Bathroom

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Champagne service
In-room safe
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
303 S.W. 12th Ave., Portland, OR, 97205

What's nearby

  • Powell's City of Books - 1 min walk - 0.0 miles
  • McMenamins Crystal Ballroom - 2 min walk - 0.1 miles
  • Portland State University - 14 min walk - 0.8 miles
  • Moda Center - 3 min drive - 1.1 miles
  • Oregon Convention Center - 3 min drive - 1.3 miles

Getting around

  • NW 11th & Couch Stop - 2 min walk
  • Portland Union Station - 14 min walk
  • Portland International Airport (PDX) - 16 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Cheryl's on 12th - ‬2 min walk
  • ‪Sizzle Pie - ‬2 min walk
  • ‪Scandals - ‬1 min walk

About this property

McMenamins Crystal Hotel

Hotel near Powell's City of Books
Near Tom McCall Waterfront Park and Portland State University, McMenamins Crystal Hotel provides a poolside bar, 3 bars, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Local cuisine breakfast (surcharge), access to a nearby indoor pool, and coworking spaces
  • A billiards/pool table, free newspapers, and concierge services
  • A nature reserve, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms include comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 1:00 PM for a fee: USD 8.50 to 26.50 for adults and USD 8.50 to 11.50 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ringlers Pub
  • Zeus Cafe

Things to do

  • Billiards/pool table
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In a nature reserve

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8.50 to 26.50 for adults, and USD 8.50 to 11.50 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 12:30 AM

Property is also known as

McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel
McMenamins Crystal Portland
McMenamins Crystal Hotel Hotel
McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel Hotel Portland

Frequently asked questions

Does McMenamins Crystal Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–12:30 AM.

Is McMenamins Crystal Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

What time is check-in at McMenamins Crystal Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at McMenamins Crystal Hotel?

Check-out is at 11:00 AM.

Where is McMenamins Crystal Hotel located?

Located in Downtown Portland, this hotel is within a 15-minute walk of Powell's City of Books and Portland State University. Moda Center and Oregon Convention Center are also within 3 mi (5 km). NW 11th & Couch Stop and SW 11th & Alder Stop are within a 5-minute walk.

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McMenamins Crystal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 342 out of 579 reviews
Rating 8 - Good. 152 out of 579 reviews
Rating 6 - Okay. 46 out of 579 reviews
Rating 4 - Poor. 22 out of 579 reviews
Rating 2 - Terrible. 17 out of 579 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cochise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Jun 2025

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay, food options great, staff polite and friendly, soaking pool amazing, and overall a great view of Portland!
Stayed 1 night in Jun 2025

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic for sure! Great place for a getaway
Stayed 2 nights in Jun 2025

10/10 Excellent

Severiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, the check in process was easy and the amenities were top-notch. Location was in a very walkable area near many attractions, I would definitely stay here again!
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is awesome!
Stayed 1 night in May 2025

10/10 Excellent

Erika

Liked: Amenities
Such a fun and unique stay! Perfect spot to walk around the pearl district
Stayed 1 night in May 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve always loved staying at McMenamins any chance we get !! The crystal ballroom is a great one if you want to stay downtown Portland It’s in the heart of everything… We especially love there soaking pool! After a day of traveling the soaking pool and a pitcher of Ruby beer is a must for us !
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique property right in the heart of Portland. Easy to walk neighborhood with lots of great dining options
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique and historical hotel, we loved our stay!!
Stayed 1 night in Jan 2025

10/10 Excellent

Marvina

Liked: Cleanliness, staff & service, property conditions & facilities
The night shift girl was very friendly and helpful. The long hot tub was warm and clean. Our room was decorated very cute. It was nice to have a sink in the room. The shared bathrooms were close and clean. We had a great time!
Stayed 1 night in May 2025

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Hotel is am amazing property. Will be staying again. Has restaurants and restaurants close. Providence Park was only a 10 min walk. There is parking near by, but read the reviews for parking. Overall a great experience..
Stayed 1 night in May 2025

10/10 Excellent

MacKenzie

Liked: Staff & service, property conditions & facilities
Such a quirky spot. I’ve always wanted to stay here, finally did and was not disappointed! Everything you need under one roof. The shared bathroom isn’t bad. Not ideal but for a night or two it’s easy! I never ran into anyone.
Stayed 1 night in May 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water soaking pool was amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Liked: Staff & service, amenities, property conditions & facilities
Staff are amazing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Siôn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and quirky building with lots of character. Tons of restaurants and breweries within walking distance which is a big plus!
Stayed 1 night in Feb 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I so appreciated all the staff. Everyone was more than happy to help and accommodate us. Great people and great food!
Stayed 2 nights in Mar 2025

10/10 Excellent

S.b.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, soaking pool is very relaxing and the staff is always pleasant. Free coffee is excellent. I always have a great time here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay, great speakeasy in the basement and beautiful wading pool.
Stayed 1 night in Nov 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic building has fantastic vibes and was within easy walking distance to our music venue and Powell’s - definitely will consider this place again when needing to stay in Portland. (Rooms are small, but that’s a perk imo!)
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a favorite spot to see concerts and stay. Its downtown Portland, but it’s really honestly the best option if you’re walking and don't need to go far. Our first choice when seeing concerts at Crystal Ballroom. Also food in the restaurant is amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very cozy, has a lot of character, great staff and the soaking tub is always amazing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and quiet stay the room was comfortable and clean and the restaurant was very nice
Stayed 1 night in Sep 2024

8/10 Good

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique hotel. Very fun and clean. For downtown Portland we felt very safe. Staff were great, food was yummy.
Stayed 1 night in Dec 2024

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the hotel and the rooms were unique and beautiful.
Stayed 1 night in Sep 2024